Why does 6Plus blocking active contacts once I unlocked?

I have to constantly in order to unlock my contacts because the call goes directly to voice mail.  I've tried the settings/phone/etc.

and can not understand how to UNLOCK all the time.  Is it possible to fix this?

Greetings, judifrizelle,

Looks like you have problems to keep unlocked touch unlocked on your iPhone 6 Plus. You are going to the correct setting on your iPhone to lead then I'll be happy to help you to understand this.

Update the software on your iPhone, iPad or iPod touch iOS - only list you what your iPhone iOS is currently in. Sometimes, that's all you need to do.

If you're still having problems with remaining unblocked calls, follow the steps below:

How to back up your iPhone, iPad and iPod touch – if you do not have a recent backup of your iPhone 6, I highly recommend it for the safety of your personal data.

Use iTunes on your Mac or PC to restore the iPhone, iPad or iPod to factory settings As the unblocking of the calls is supposed to "stick", he could have a problem with the installation of iOS. This process will erase the operating system on your iPhone and install a fresh clean copy. Using the settings on your phone does that erase your personal data.

The first time through, set up your phone as a new iPhone. Once you are in your home screen, place a call to a place/someone ' one that you can test with. Once you disconnect the call, block the number of your "Recent" tab Ask them to remind you to test, unlock, and then ask them to try again. If you are able to answer the call, then the final step below.

Restore your iPhone, iPad or iPod touch from a backup - use this section to add your data personal to your phone.

Take care and thank you for using communities of Apple Support.

Tags: iPhone

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