Why elements 14.0 crash without error message just after the start?
Hello
I use Photoshop elements on Windows 10 14.0.
It worked well until two weeks or more.
What is happening now:
(1) I have the program launcher
(2) I see the Welcome screen, I chose organizing
(3) I see the splash screen for Organizer,
(4) I can't see the launch of organizing,
(5) just at the time when organizing screen finalise to appear, he disappears without error message.
When I look in the Task Manager, I see an organizing process that is inactive. Sometimes if I wait, I managed to get to open correctly, but more often than otherwise.
I tried to open it with the administrator, the same rights.
I tried to reinstall twice, once with the removal of the preferences and it doesn't change anything.
Someone has an idea?
This could be due to the fact that I have installed Premiere Elements as well?
Thanks in advance for your help and ideas.
See you soon
Please try the instructions mentioned in the article:
Elements Organizer crashes at launch
Thank you
Blandine
Tags: Photoshop
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Process: Adobe InDesign CC 2015 [1409]
Path: / Applications/Adobe InDesign 2015/Adobe InDesign 2015.app/Contents/MacOS/Adobe InDesign 2015 CC CC CC
ID: com.adobe.InDesign
Version: 11.1.0.122 (11100)
Code type: X 86-64 (Native)
Parent process:? [1]
Responsible for: Adobe InDesign CC 2015 [1409]
User ID: 501
Date/time: 18:32:41.676 2015-08-21 + 0200
OS version: Mac OS X 10.11 (15A263e)
Report Version: 11
Anonymous UUID: 0061129A-F597-5AFB-7DF4-CF3E3B3FDDA2
Time since started awake: 5800 seconds
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000040
Note the exception: EXC_CORPSE_NOTIFY
VM regions near 0x40:
->
000000010aff9000-000000010affe000 [20 K] __TEXT r-x/rwx SM = COW/Applications/Adobe InDesign CC 2015 / Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015
Global tracking buffer (second chronological reverse):
3.729044 CFNetwork 0x00007fff8b5b9a9b TCP 0x7fb494e71f80 SSL Handshake Conn MADE
3.975525 SSL handshake at the start of CFNetwork 0x00007fff8b5b9977 TCP Conn 0x7fb494e71f80
3.975626 all 0x00007fff8b5b821f TCP Conn 0x7fb494e71f80 CFNetwork. FD: 60, err: 0
3.976001 event TCP Conn 0x7fb494e71f80 CFNetwork 0x00007fff8b5b77d1 1. Err: 0
4.138228 CFNetwork TCP Conn 0x7fb494e71f80 0x00007fff8b5b6faf started
9.259148 CFNetwork 0x00007fff8b5b9a9b TCP 0x7fb48d5d0f00 SSL Handshake Conn MADE
This fixed it for me:
Solved: Disabled the auto-hide the menu bar.
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Hello
I tried to upgrade my applications for 2015 2014 but CC No. - GB. The installer crashes with no error message. Tried the cleaner Adobe soft... but he asked if he could run, I type my user name and password, but it will not go further.
What I'm missing here?
Thank you
Hi Richard,
Try to download the version 2015 CC directly from the link below:
Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools
Kind regards
Sheena
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15 com.apple.WebKit 0x000000010dd04dda WebKit::WebProcessProxy:didReceiveMessage(IPC::Connection&,_IPC::MessageDecoder&) + 24
16 com.apple.WebKit 0x000000010db49f56 IPC::Connection:dispatchMessage(std::__1::unique_ptr<IPC::MessageDecoder,_std::__1::default_delete<IPC::MessageDecoder>_>) + 102
17 com.apple.WebKit 0x000000010db4c482 IPC::Connection::dispatchOneMessage() + 114
18 com.apple.JavaScriptCore 0x000000010c637ae5 *:::performWork() + 437 RunLoop
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22 com.apple.CoreFoundation 0x00000001106404df __CFRunLoopRun + 927
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If you have another browser installed, run EtreCheck and post the report here.
Download, open the download folder, click on it to open it and select 'open '.
Select a problem from the menu popup box "Choose a problem", then "Start EtreCheck" in the dialog box.
Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste it when replying.
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Charlotte,
To install Photoshop items for windows, download the exe and 7z files. Put the two files in the same folder and double-click on the exe file.
PES 10, 11, 12, 13 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html
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Shekhar S - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
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In emdctl.trc:2009-04-30 02:10:29,281 Thread-1168533360 WARN http: snmehl_connect: connect failed to (csipe:5500): Connection refused (error = 111) 2009-04-30 02:10:29,281 Thread-1168533360 ERROR pingManager: nmepm_pingReposURL: Cannot connect to https://csipe:5500/em/upload/: retStatus=-32
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I found nothing like it anywhere on the net. Anyone here have an idea? It's driving me crazy, please help if you can!Fatal NI connect error 12537, connecting to: (LOCAL=NO) VERSION INFORMATION: TNS for Linux: Version 11.1.0.7.0 - Production Oracle Bequeath NT Protocol Adapter for Linux: Version 11.1.0.7.0 - Production TCP/IP NT Protocol Adapter for Linux: Version 11.1.0.7.0 - Production Time: 30-APR-2009 02:15:17 Tracing not turned on. Tns error struct: ns main err code: 12537 TNS-12537: TNS:connection closed ns secondary err code: 12560 nt main err code: 0 nt secondary err code: 0 nt OS err code: 0 ORA-609 : opiodr aborting process unknown ospid (18649_47289593456608)
Thank you
ChrisHi Chris
Have you read the following note in Metalink?
DOC - ID: 555609.1
Subject: Troubleshooting ORA-12537 / TNS-12537 TNS:connection closedOtherwise the DBSNMP password wrong?
DOC - ID: 388562.1
Subject: Dbconsole 10.1.0.3 unable to connect to the databaseYour listener is operational and you have no problem with a firewall?
lsnrctl status
DOC - ID: 430200.1
Subject: EM get Core Dumps and EMAgent is stolenDOC - ID: 343295.1
Topic: From 10gr 2 TNS Listener gives TNS-12541, Linux error: 111: connection refusedhope that these notes will help you, if not ask for more.
Thank you-
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After that I typed my password at startup, windows can not open this file. to open this file, windows needs to know what program you want to use to open it. At this point, I have no one based on nothing and and messages appear literally on its own. I think it's done my computer very slow also.
What can I do to fix this?
It's a site file
Hi Jose7777777,
- What version of Windows are you using?
- How long have you been faced with this problem?
- Did you do changes on the computer before the show?
Follow the suggestions below for a possible solution:
Step 1: Start in safe mode and check if the problem persists.
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
You can also view the startup folder.
I hope this helps.
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Cannot send messages just after the update on Nov.18
I have no details. It happened just after the Thunderbird updated automatically from the internet on Nov.18 (Fri) JST. After writing an e-mail, press send below, the softeare confirming the address and receiver, then is NOTHING PAST. Just to return to the window of e-mail must be sent.
I suspect you updatd to 45.5.0?
Could be caused by lightning. Look at the tools | addons | Look for the updates.
Please tell us, is the latest version?
If that fails, what happens if you run Thunderbird in safe mode?
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