why every time I update microsoft Silverlight on my mac netflix always says that I have to upgrade?

##starlight = Silverlight

OK, so I just netflix and I went to watch TV instantly on my mac and it says I must upgrade microsoft starlight. so I've updated and went through the installation process and I went back to netflix it always says that I have to upgrade. what went wrong!

Help, please!

Hi Tyler K,.

What version of Windows you are running on the computer?

This problem can be caused due to the broken Silverlight installation, consult the steps mentioned in the link below to fix this problem:

How to manually clean a broken Silverlight installation

http://blogs.msdn.com/b/rpomeroy/archive/2008/06/10/how-to-manually-clean-up-a-bad-Silverlight-installation.aspx

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
How to back up and restore the registry in Windows

For more information, please visit the link below

Known issues and limitations of Netflix in Windows Media Center for computers that are running Windows 7

http://support.Microsoft.com/kb/977116

Tags: Windows

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