why I cant player to access itv now when I could always? He returns with "an error occurred during the processing of your request."
why I cant player to access itv now when I could always? He returns with "an error occurred during the processing of your request."
Hi James,
Let us know a few details about the issue.
1. which operating system you have installed on the computer?
2. what web browser do you use to open itv player?
3. are you able to play other videos online on other sites?
If you use Internet Explorer, then you follow these methods.
Method 1:
You can run the fix for video problems in Internet Explorer.
Playing video files crashes or blocking Internet Explorer - Windows
http://support.Microsoft.com/mats/video_freezes_or_crashes/
Method 2:
You can also follow the steps in the following article and check.
The video problems when you use Internet Explorer
http://support.Microsoft.com/kb/2532294
Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings and Add-ons. We recommend that you note these sites before using Internet Explorer settings reset feature and re - activate the Add-ons.
Feel free to get back to us for other queries.
Tags: Windows
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