Why is my desk top empty and nothing works for pictures of office except those provided with plan computer?
Desktop is empty I ran Mcafee security scan it quarentined, and fixed a problem of what was stated, but all the info has been removed from the desktop, pictures, movies, videos and music by virus. Now, I want to have a new image of the desktop, but nothing works... On the other hand, internet works just as it should to exployer
Hi, Carlos.
Restart the system and at the sign of the logo of the manufacturer to start typing F8
Select Mode safe mode with networking
Download the following tool, then select Full Scan to eliminate malware. If your system has been infected, antivirus software has been compromised.
http://www.Microsoft.com/download/en/details.aspx?displaylang=en&id=16
I suggest to turn off System Restore before proceeding with the analysis.
Turn off System Restore in Windows 7 and Windows Vista
http://www.howtogeek.com/HOWTO/Windows-Vista/disable-System-Restore-in-Windows-Vista/
How to turn on and off on system restore in Windows XP
http://support.Microsoft.com/kb/310405
When the analysis is complete, restart and open a command prompt window. Type the following command:
Chkdsk /r
Press enter
You will receive a message about the volume of confinement. Press y and press ENTER to scan on restart. Restart your computer. The analysis will take some time. You will find the crawl log located in Event Viewer > Windows > application log. Search for Winninet when the computer restarts.
Tags: Windows
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Please, try the following.
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When confronted by a prompt asking for the administrator password - just
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I hope this helps!
Shawn - Support Engineer - MCP, MCDST
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
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Hmm. could be a corrupted file was the cause, and it replaced.
As long as the problem disappeared.Please mark your last post as solved so other will know.
If the problem will reappear, ask a new question.
Surf safely.
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http://ImageShack.us/a/img5/8683/75930925.jpg
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