Why is my internet drops when phone rings, not on dial-up new routor

I have a new dell pc, I needed a new routor so that I have order a century thrugh my phone service link, Ive had nothing else trouble, whenever my phone rings, I lose internet service, please help, Ive called the phone company and they said remove filters who don't routor , it still happens thanks carol

I don't know if things work differently in your part of the world, but here in the United Kingdom it is normally due to not having DSL filters mounted or installed in the wrong place.

See my first response in this thread...

http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-networking/broadband-connection-drops-error-12029-connecting/083eba64-15A1-4416-a57a-1dafd47de15f?page=1

.. .to BT Home Hub instead of the make and model of your new router.

Tricky

Tags: Windows

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