Why is my lack of training:, but the drive is listed in the devices/hardware Manager

OS Windows XP Pro, two identical computers both with USB 2.0.  The Freecom 250 GB external hard drive USB comes and works ok on one but not on the second PC.  Its icon appear briefly in 'My computer', but disappeared when I tried to access.     The drive appears in "Device Manager" under "drives" like Samsung HM 250JI USB Device. "  He was also listed as a USB Mass Storage Device in 'Remove hardware safely' but no drive letter.

I have re-formatted the USB key as a drive on the first computer, one also made by error-checking complete to include repair and defragmentation, whereupon I transferred the drive to the second computer, but without success.   Maybe I should give up just the drive because I have a very good IOMEGA USB drive.

I would be grateful for any advice.

Richard Steiert.

Hi Richard,

Try the following.

Method 1: Run the Fixit tool in the following article.

A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive


Method 2:
update the computer with the latest chipset drivers and also any other device drivers. Log computer manufacturer site to do so.

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