Why Keynote hit back and how can I solve this problem?

I opened Keynote and started a new presentation. After 2-3 slides, any text I tried to type was crazy. Moves the cursor to the LEFT of the letter I typed just rather than LAW. Thus, typing Keynote comes etonyeK. I closed the presentation and started a new. All was well until 2-3 slides, the thing the occurrence even began. According to Apple Support communities, I'm not the only one that this has happened. No one else seems a reasonable response.

Hello CRoberts333,

Thank you for using communities of Apple Support.

If I understand your message every time that you create a new presentation in Keynote, the meaning of the text is seem to be returned.  You mentioned happened with another presentation, but this also happens with all models?  I would like to also you please test this behavior in a new user, this way we can isolate the problem.

How to test with another user account

You can find out if unexpected behavior is related to the user file or a parameter in trying to reproduce the problem to a different user account. This process includes creating a new user account, connect to it and test for the issue.

Create a test user account

  1. In the Apple menu, choose System Preferences.
  2. Click the users and groups in the System Preferences window.
  3. Click the lock icon and enter an administrator name and password.
  4. Click on the button Add (+) below the list of users.
  5. Choose a type of user in the new pop-up menu.
  6. Give the user a name and first name, account name, and password.
  7. Click OK.
  8. Close the System Preferences window.

If there are documents from your user account that you want to test with original, place a copy of these items in the shared folder in the users folder. Press the Option key while dragging a file in this folder to create a copy.

Connect to the test user account

Log out of your current user account by choosing logout in the Apple menu, and then open a session the new account that you created. If you are prompted to login with your iCloud or Apple ID account when you log in, skip this step.

Try to reproduce the problem

Try the same steps that caused the unexpected behavior to appear. For example, if you are unable to print, try printing from this user account. If you were unable to connect to the Internet, try to navigate on a website of this user account.

How to test a question in another account on your Mac.

Take care.

Tags: iWork

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