Why Multicolor vertical lines appear in digital images (preview and printed) using Envy 100?

I do not often use of Scan function.  When I tried to copy an element, a few weeks ago, I had a vertical mulicolored Strip approximately 3/8 ' wide down right side about 1' of the edge.  Band appears in the copy print and preview before printing.  Unplug unit does not resolve the problem.  Hardware problem?  The user of the scanner cover is replaceable?  ENVY 100 (D410a series, p/n CN517A) is less than 2 years old, but more under warranty.

Perhaps, it looks like this

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Tags: HP Printers

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