Why my brandnew L10-193 reads DVD but NO CD?

Technical support of the company, I bought the laptop said "is not possible", but it is a fact. My laptop computer simlpy does not read the CDroms, although he has no problem to read the DVD. I use Windows XP. Is this a technical fault?

Moreover, it took me about 30 minutes to register to participate in this forum... through the record-more-registration line. very bureaucratic.

[Edited by: admin]

Hello

First of all, I don t find that this forum or the connection process is bureaucratic.
For me, it was very simple and short login procedure.

But now something on your disk in question:
Did you test the drive with diffΘrents CDs? Audio, data, etc.
But nevertheless, try to remove the drive from Device Manager. After the reboot, the operating system should recognize the drive again. If after this procedure, the drive will not read the CD in my opinion so there's a problem of lens calibration. I put t know why it happened, but the unit is under warranty. In this case the replacement drive will be free.

Tags: Toshiba

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