Why my computer shuts up when I get to the windows start screen? __

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• The screen us black until I get to the Windows Welcome screen, where should I start to troubleshoot?

  When I turn on my computer, the screen remains black, until it gets to the windows welcome screen 7, then the computer and video works fine.

  I don't see the start of the video card or the blue HP screen information at the beginning upward.

  Problem is solved.   When I checked the computer with a new video card, I noticed that an HDMI cable was used to connect to my screen.   This allows information to move to the screen until windows load the correct driver for my video card, resulting in a blank screen.

• Why my computer shuts down when I click both don't turn off computer buttons?

  My computer is an IBM Thinkpad T42

  Today, when I clicked on the button start and then disable the turn off computer button, the computer of the computer and then selected button would not be closed to low or off. Any ideas why it would not be arrested? Any ideas how to get it to close help to disable the buttons on the computer?

   I have can stop him by the on/off switch.

  Thank you

  Henry

  Hi Henry,.

  Welcome to the Microsoft Community and thanks for posting the question.

  According to the description, you are not able to stop the computer.

  This problem occurs if you install some versions of Norton Antivirus 2003.

  Perform the steps from the link below and see if it helps.

  You cannot log off, restart or shut down your Windows XP-based computer 

  Hope this information helps.

  Answer to us if you are having problems with shuts down the computer or any other problem of Windows, and we would be happy to help you.

  Good day!

• window appears on the extended screen, but the screen isn't there anymore so can't get to the window (2nd screen on laptop is only when it is connected to the desktop)

  Hi... interesting problem. I use my laptop computer on a desk with a second screen and moving.

  The last time I was using my laptop on the desk, I brought an application (Quicken) on the second screen and now when I start it up it displays on-screen extended even if I use the standalone laptop. I can't demand because it appears in the second screen and I can't get it back to the main screen. I even rebooted and it seems to 'remember' where is was the last time.

  Any thoughts on how to get it back (I know I can reconnect the second screen and move it back, but what about the time when I'm not near my office and want to access an application that was last used on the extended screen.)

  Argh...

  Thanks for your thoughts, I assume that there is a simple key sequence to make it visible on the main screen once I can't find it anywhere.

  Kind regards
  Lex Gitter

  Very late reply, I have the same problem and I solve it hovering over the window you want in the taskbar when the preview window displays a right-click on it.  Select optimize.  The window will appear on your screen.  No, you can enter the window and its size down, it stays on the current view

• Why audio will not play when to jog through the window of sequence?

  I only noticed this recently, but for some reason, jogging frame-by-frame in the sequence window will not play the audio portions of the project. Is there a way to fix this in Adobe first Pro CC 2015?

  Audio is playing while Scrubbing verified?

  

  MtD

• krst Checkpoint error - when my computer starts, that it starts to power, but then turns off when it is at the Dell logo screen

  When starting my computer it starts to turns on then shuts off when it gets to the Dell logo screen.

  How can I fix?

  Hello

  Try the methods in the links below and check if it helps.
  Windows XP restarts unexpectedly or restarts when you shut down the computer
  http://support.Microsoft.com/kb/320299
  
  Windows XP restarts when you try to shut down your computer
  http://support.Microsoft.com/kb/311806
  Windows XP stops and automatic restart problems
  http://www.Microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx
  
  I hope this helps.

• I get the windows login screen and I do not know the password for administrators

  I accidentally deleted my account and when the computer starts and I get the windows login screen and I do not know the administrators password. Also how can I reinstall windows when I got a disc when I brought my laptop. Thank you, Lorraine

  Thanks for getting back to me. I sold my old laptop to my son-in-law, and he asked me to remove my name from the computer off so that my name wasn't on the screen all the time. so I deleted the profile of cook of lorraine and made one for him, but I didn't give it a password. then I realized what I had to do (I got Lorraine where time is on the bottom of the screen), but was unable to highlight to remove it without a mouse. so I plugged a mouse, but the computer does not read, then I restarted the computer. When I restarted, all I could get was the windows login screen.

  then I typed in the name son-nlaws and they said that he was kidnapped, tyoed in mine and got the same and then typed in Administrator, but did not know the password. I have since reinstalled windows. XP Professional would not install saying a file was missing, so I installed xp family and is working again. He just has to click on what edition it wants to run. Professional XP of course happen just with the display of connection... but it can use again.
  Thank you once again, Lorraine

• My computer keeps trying to install 14 updates, but when it gets to the point where the computer restarts returned back without installing them. Error 80070020

  windows update

  My computer keeps trying to install 14 updates, but when it gets to the point where the computer restarts returned back without installing them. Get an Error 80070020, I am unable to find out exactly what to do. Every day for a few weeks he tries to install the updates and then stops to install but always ends up coming back. Can you help me please?

  Hello

  read thisL

  Windows Update Error 80070020

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070020

  and also see if this helps to fix:

  How to reset the Windows Update components?

  There is also an automatic 'fix - it' here

  http://support.Microsoft.com/kb/971058

  Also, try to put the KB numbers in the search on the link below and then manually download the

  http://www.Microsoft.com/downloads/en/default.aspx

  or please repost your question in the correct windows update forum

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

• I am owner of acrobat 9 pro and he had to re - download the program from a computer problem but when I get the code of the adobe Web site gives me error invalid serial code.  I use copy / paste to prevent Miss typing the code.

  I am owner of acrobat 9 pro and he had to re - download the program from a computer problem but when I get the code of the adobe Web site gives me error invalid serial code.  I use copy / paste to prevent Miss typing the code.

  Hi Laurent,.

  Please try the steps listed in the KB: https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html

  Kind regards

  Rave

• Hi im doing a fresh install of xp, but when I get to the product id it says invalid

  Hi im doing a fresh install of xp, but when I get to the product id it says invalid... However I followed the steps to find the product key on the disk, I lost the sticker. any reason why this product key is not working? the hard drive is formatted and Ive tried several times now more double and triple check numbers etc, but still without success... dosent make any sence why he does not accept the product key, the computer is not connected to the internet (dose it have to be?) Please help

  Not enough information, Andrew.

  If you used a CD with a retail version of XP Home (you never did say what type of XP you had!) and if you carelessly lost the COA with the product key if you use magic Jellybean Finder or Belarc Advisor and if you faithfully transcribed the key and if you used the correct installation of new and correctly typed in the key CD (be careful not to confuse a) 8 with a B or a S with a 5, etc.), this method will not work.

  But we do not know the brand and model of your PC. We do not know what method the manufacturer provided to return the PC to its original state. We do not know which method you have elected to use to perform the installation of "fresh".

  In addition, it is impossible to find the product key on the disk (unless it's something like an OEM CD mark Dell that contains a golden master key, which of course cannot be used on a Dell PC!).

  As far as we know is you formatted the hard drive. So, even in the cases where you were, at some point, installed a version valid retail XP home and really lost the COA/product key and otherwise might have found the key to product using the SDM or Belarc, erase you the key when you formatted the drive!

  If you have purchased the commercial version and still have the receipt (proof of purchase), read this page:

  http://support.Microsoft.com/kb/326246

• Windows xp sp 1, when I get to the step "I agree" after reading the license, nothing haapens aggremnet?

  Windows xp sp 1, when I get to the step "I agree" after reading the license, nothing haapens aggremnet?

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that give repair install (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW TO get a computer that is running Windows XP Gold (no Service Pack) fully patched after a clean install
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I want to use the Windows Easy Transfer Wizard, but when I get to the point where I chose the media to receive data, it is by default on the floppy drive 'A'

  Original title: I want to use the Transfer Wizard files and Windows, but...

  When I get to the point where I chose the media to receive data, it uses by default the floppy drive 'A', but I don't have a floppy drive on my computer. The other options it offers for external drives are four housing in my card reader. How can I get my External Hard Drive optionally offer?

  Thank you for your help.

  E-mail address is removed from the privacy *.

  Hello

  You must select the same transfer method that you selected on the old computer.

  I would recommend that you follow the steps in the present statutes, once more and check if they help.
  http://support.Microsoft.com/kb/306187
  http://support.Microsoft.com/kb/306186

• I am trying to reinstall vista on another laptop and when I get to the last step (end Installation...) it stops, about 70% of the way through. Now what? I tried to repeat the process about 6 times now!

  I am trying to reinstall vista on another laptop and when I get to the last step (end Installation...) it stops, about 70% of the way through.  Now what? I tried to repeat the process about 6 times now!

  Sorry for the confusion.  I must be useless to English.

  Forget the two laptops.
  I have a problem with a laptop that I tell you all (the Inspiron 1720).
  The disc that I use is labeled as a Windows Vista reinstall disk and provided with the computer when I bought it.  I'm not trying to use it on another computer.

  Reference Dell it is a problem with a process of recovery of Windows and, therefore, a problem of Microsoft.

  See you soon

  Problems with the Dell restore process, contact Dell.
  Dell wrote their recovery process and provided you with this DVD, NOT Microsoft...

  It is their software.

  Ask them for a different recovery DVDs.

  You say that the hard drive has failed.

  He could have more than just tough that failed.
  You can have other hardware issues.

  Hardware issues are beyond the scope of these Forums.

  Good luck with Dell.

  See you soon. Mick Murphy - Microsoft partner

• I am trying to install Windows Server 2008. When I get to the part where I should choose where the operating system is to be installed, it is blank.

  I am trying to install Windows Server 2008. When I get to the part where I should choose where the operating system is to be installed, it is blank. He told me 'No device found drivers. We see the SATA HDD in BIOS, and if I browse for the drivers, the driver is displayed. I used the command line packaged with the installer to format the drive, just to be sure. It is formatted in NTFS.

  original title: can not select the HARD drive to install on

  Thank you for visiting the Microsoft Answers site. The question you have posted is related to Windows Server 2008 and would be better suited to the Windows Server TechCenter community. Please visit the link below to find a community that will support what ask you:

  http://social.technet.Microsoft.com/forums/en-us/winservergen/threads

• Reactivate microsoft reader, but when I get on the site and I try get a 500 Server error

  Original title: 500 Server error.

  I'll have to re-enable the drive of microsoft, but when I get to the site and try I get a server 500 error is it possible around that I have hundreds of books with a value of eBooks that I can't access

  Original title: 500 Server error.

  I'll have to re-enable the drive of microsoft, but when I get to the site and try I get a server 500 error is it possible around that I have hundreds of books with a value of eBooks that I can't access

  Problem solved by other means.