Why my digital touch is not to my wife watch?

My wife Gets the hand that I send him.  But I can receive his without problem?

My son and daughter in law both get my keys.  Not sure why it isn't?

Even though I've updated my watch and my touch hers never happen on his watch.  She is able to receive the keys of

our son and daughter-in-law.

In any case, thanks for help with this issue.

Tom

Hi Tom

Try the following steps:

  • In the Contacts application on your iPhone:
    • Check that the power plug for your wife contains the iPhone phone number and its own address email ID Apple (and none of your details).
    • Check that your contact card contains only your Apple ID email address and your own iPhone number.
  • On your iPhone, go to: settings > Mail, Contacts, calendar > in the Contacts section, check my Info using your contact card.
  • On your iPhone, go to: settings > general > Siri > My Info - make sure your contact card is selected.
  • Check that you have added your wife to the friends list on your Apple Watch using its correctly completed contact card:
    • On your iPhone, in the application of the Watch: Watch My > friends.
  • Remove the old iMessage conversations with your wife on your iPhone and Apple Watch:
    • iPhone: app Messages > swipe to the left on a message thread > delete.
    • View: Open the Messages app (from the home screen, which is accessible by pressing the digital Crown) > swipe to the left on a message thread > tap on Trash / delete.
  • Set new conversations of Messages from your iPhone phone number:
    • iPhone: settings > Messages > Send and receive > scroll to start new Conversations of > choose your iPhone phone number.
  • Check the email addresses to which you can be reached via iMessage:
    • iPhone: settings > Messages > Send and receive > under you are reachable by iMessage to > allow email address Apple ID (with a scale) (do not enable others who are not only yours).
  • On your iPhone in the app Watch: Watch My > general > reset > press reset sync data:
    • You won't see anything happen after pressing it (the process runs in the background, invisible to the user).
    • Wait a minute or so (to allow contacts to be erased and replaced on your watch).
  • Disable and re-enable iMessage on your iPhone:
    • iPhone > settings > iMessage > enable/disable / enable again.
  • Restart your iPhone and your watch (turn the two together off the coast, then restart your iPhone first):
    • To turn off your watch: press and hold the button side until you see the cursor off the power; slide it to turn off. To restart: press and hold the side button until you see the logo.

More information:

Use the touch-Apple Support

Tags: Apple Watch

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