Why my e-mail address when freezes silverlight configuration. exe is displayed?

Silverlight configuration.exe, I cannot send e-mail messages. Opens and freezes computer

Hello

. What mail client do you use?

. When was the last time it was working fine?

. What antivirus software you use in your system?

. Did you do recent changes with the hardware or the software before the show?

Method 1: Try the steps from the link, below which would help us to achieve - CLEAN BOOT -> a clean boot helps eliminate software conflicts. Visit the link below to learn how to perform a clean boot: http://support.microsoft.com/kb/929135

Note: once the troubleshooting is complete, reset the computer to start as usual.

Method 2: Also uninstall and reinstall Silverlight and check if it helps:

http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

Hope this information is useful.

Thank you and best regards,
Vinod N - Microsoft technical support.

Tags: Windows

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