Why my HPavillion keep crashing when I try to print using my HP Officejet 6500 has more using the USB connection?

I tried to update the driver, but couldn't.

Hello

1. do you receive any error messages?

2 have you made any changes to the computer before the show?

3. who is the operating system installed on the computer?

4. is this problem limited only when connecting the printer via USB?

5. what happens when you try to update the driver?

Run the Fixit and perform the steps mentioned in the article:

Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

I suggest you provide more information about the issue so that we can better help you.

I hope this helps.

Tags: Windows

Similar Questions

  • Printers keep crashing when you try to print documents CS6 but CS5 documents print very well. Please help, we need advice. What should we do?

    I work in the graphics department at a small company.

    All our computers run Mac OS X and contain the following versions:

    -10.6.8

    -10.8.5, and

    -10.9.5.

    The old Macs (10.6.8 & 10.8.5) run Adobe CS5 Standard and the new computer, Mac OS X 10.9.5, Adobe CS6.

    -10.6.8 has CS5

    -10.8.5 has CS5

    -10.9.5 has CS6

    Whenever we try to print something from new computer, it keeps crashing my printers. The new computer installed CS5 but it was a trial version. CS5 documents printed computer again very well, but the CS6 documents always planted printers.

    -10.6.8 prints CS5 documents very well

    -10.8.5 prints CS5 documents very well

    -10.9.5 prints CS5 documents very well (except CS5 is a test which has already failed), but documents CS6 crash printers (both)

    I have a HP color LaserJet 5500hdn (printer CMYK) and a HP LaserJet 4350tn (printer b & w). They are two old printers but can process documents CS5 from any of our computers. The new computer, though, even if it is opened in Adobe Acrobat/Reader, printers will be break.

    We tested a new Dell 2350dn to print documents of CS6, it works beautifully, but the printer ink is too expensive, about $50 more than our current CMYK printer.

    We wish all our computers to run the same Creative Suite (preferably CS6 CC is too expensive for our needs), but we can't upgrade our old machines until we get this sorted printer problem.


    Adobe has a list of compatible printers or drivers/updates that solve the problem of the printer crashing for CS6?

    Sorry, I have over my work there so this question is no longer relevant to my needs or interests.

  • Why Lightroom 5.4 crashes when I try to print?

    I thought I had posted a similar question earlier today, but I can't seem to find it. I apologize if this is a repeat. I am running Maverick on a 2012 MacBook Pro with 8 GB of memory. The application crashes every time for all types of printing (including in a file) and on both of my printers Epson (Artisan 50 & Stylus Pro 3800). All of my other fine printing applications, including Photoshop CC. I have a saved crash report if anyone knows how to make pile or tails of it. Any suggestions appreciated.

    When Lr begins to behave strangely it's always worth checking if the problem is caused by a corrupted preferences file. So, try trashing the old file preferably. This linked article provides details on where he will find preference and other locations of files in Lightroom 5

  • Why an error keep showing when I try to download educate.ie

    Why an error keep showing when I try to download educate.ie

    Provide information.

    When you download from?

    What you download?

    What is the error?

  • Adobe Reader crashes when you try to print to the printer? Why? Any ideas would be great on how to solve this problem for my clients...

    Adobe Reader crashes when you try to print to the printer?  Why?  Any ideas would be great on how to solve this problem for my clients... This seems to be a problem once the latest version of windows update 03/08.  I don't know if it's a real problem Adobe, IE question, question of operating system or printer/printer driver problem.

    Someone please help!  Thank you

    In fact, I have not... However, I have to go change the preferences of Adobe and to take do not open in the Internet Explorer browser and that seems to have solved the problem for now.  However I am still confused about whether it is a matter of IE8 or Adobe 9 and X... Because it's not all my clients with that number only some of them...

  • Nobody knows... including Adobe why Photoshop crashes when you try to print. I had Adobe take on my computer, they put it is good, and then as soon as I download an update off he goes again. ADOBE when are you going to address this problem there I

    Nobody knows... including Adobe why Photoshop crashes when you try to print. I had Adobe take on my computer, they put it is good, and then as soon as I download an update off he goes again. ADOBE when are you going to fix this problem it is we makes everyone crazy.

    I'm willing to take to social media, this problem will just on and so forth. Someone has found a permanent solution, if so can you let me know the answer.

    Hey Abram,

    What version of Photoshop are you using?

    What operating system do you use?

    ~ UL

  • 19.0A1 every night (11/11/2012) crashes when I try to print a page

    Hello

    I recently had a strange problem with 19 every night.
    It crashes when I try to print a page - any page, even empty.

    This problem is reproducible on all my machines with all newer than 11/04/2012 night.
    If the problem occurred for the first time, about a week ago so I guess it's a bug in the code that handles the print function.

    Can someone help me with this?

    Noctha

    This is a known bug and I hope it will be fixed in the days again.

  • Why 'reader' freezing my computer when I try to print a pdf file?

    Why 'reader' freezing my computer when I try to print a pdf file?

    I have to go to Task Manager and disable acrobat and then go back and reopen the pdf file to try again to print.

    This happens using firefox 41.0.2 and worst INET provider world: Comcrap.

    Hi poorflash,

    Please let me know the version of exact point of the drive installed on your computer?

    Try the troubleshooting steps in this document KB solve errors, freezes | Drive | Windows

    Kind regards
    Nicos

  • When you try to upgrade using the Windows Anytime Upgrade feature, it tells me to use a different key.

    Upgrade in Windows 7 Home Premium to professional

    I have Windows 7 Home Premium (OEM Version) installed in Australia and bought a Windows 7 Professional upgrade key in the United States. When you try to upgrade using the Windows Anytime Upgrade feature, it tells me to use a different key, yet my upgrade pack tells me to use the Windows Anytime Upgrade feature! I bought the upgrade from a reputable store in San Francisco. Any ideas why it does not work?

    What is a retail upgrade or full version or an Express upgrade?

    If its OEM license, it will not work.

    If at any time the upgrade fails, Windows Anytime Upgrade Fail:

    Shut down and restart your computer.

    Make sure that the Windows updates have been installed.

    Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

    If Anytime Upgrade still does not work, turn off the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4. restart the PC

    5. pass by the "Anytime Upgrade" as usual

    Try the following:

    1 disable any security software before attempting to upgrade

    2. make sure that your computer is updated (devices and applications)

    3. disconnect all external devices before installing.

    4. check your hard disk for errors:

    Click Start

    Type: CMD, according to the results, right-click CMD

    Click on "Run as Administrator"

    At the command prompt, type: chkdsk /f /r

    When you restart your system, your computer will be scanned for errors and will try to correct them.

    1. click on start, type msconfig in the search box and press ENTER.

    User account control permission

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under Selective startup, clear the check box load startup items.

    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    5. click on OK.

    6. When you are prompted, click on restart.

    7. after the computer starts, check if the problem is resolved.

    Also run the Windows 7 Upgrade Advisor:

    http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

    Who should I contact if I have problems installing and / or activation of my product key card?

    Please contact to the: www.windows7.com/getkeysupport.

    If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

    Learn how to install Windows 7 Service Pack 1 (SP1)
    http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

    If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
     
    HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

  • Windows Mail is not refreshing since 09/02/2012. When I try to update using the F5 key, I get the error messages.

    Windows Mail is not refreshing since 09/02/2012.  When I try to update using the F5 key, I get the error messages.  The only way I can see me new emails is to sign on the web page of my Internet service provider, which I don't like.

    original title: windows mail is NOT refreshing

    It would be useful that Microsoft has put a notice to have several products access our email accounts so that us non-technical people could avoid these problems.

    Maybe it's something that Apple should warn the consumer. I have three e-mail accounts and I receive and send all the accounts on three different computers at the same time and have never had this problem. Your case is the first.

  • I have DC Acrobat and run it on Windows 7.  I have a Brother printer.  I downloaded the new drivers last night, but the same problem occurs: when I try to print, I get a message in a dialog box, "the cocument could is allowed.  When I click on

    I have DC Acrobat and run it on Windows 7.  I have a Brother printer.  I downloaded the new drivers last night, but the same problem occurs: when I try to print, I get a message in a dialog box, "the cocument could is allowed.  When I click on out of the box with this message, I get a different dialog box including the message says "it has not chosen to print pages".  Any suggestion would be appreciated.

    The way I got it to print has been:

    Without opening the program, in the list of applications, move on to Adobe Reader and right click, select Properties.

    Go to the compatibility and click 'run as Admin '.  Reopen the application and all prints for me now.

    (This can only work with your personal computer if?)

  • Why my hp officejet 6500 has more printer take ten minutes to four pages of fax?

    HP Officejet 6500 a Pus E710n-z series

    Windows 7

    Why my hp officejet 6500 has more printer take ten minutes to four pages of fax? No change has been made and no error message. This seems to be an extremely long time for only four pages!

    Firmware has been day t0 then did a hard reset and tested a fax. seems to be faster, but was not a very detailed page. will be able to say when I have more pages to send. If this is no better at this moment, will post back.

  • The browser crashes when I try to print from a specific Web site

    When I try to print from a specific website on Mozilla Firefox, the browser crashes. Before that the settings of the printer had been reset to set a new default printer from the browser. I have reset the browser again, updated the browser, confirmed that other browsers will print on this site for this printer and that other sites will be Mozilla, and yet this site continues to crash. I deleted cookies, hard reset, soft reset both the printer and the computer. Any tips?

    I fixed the problem after having adjusted the margins!

  • 28 Firefox crashes when I try to print to the printer, Acrobat PDF

    Hi all!

    I observed a problem when I try to print a Web page in Firefox v28 using the printer of PDF Acrobat (Acrobat Pro 9.5.5) installed on a Virtual Machine (VMware View 5.2) with Windows 7 64 bit. Print dialog box crashes (no response) after the pdf dialog box "Save as." Then I have to force Firefox to close, and subsequently an Acrobat PDF conversion dialog box appears with the progress bar has stopped in the middle. I must also close it afterwards.

    The other programs (Office, IE, Notepad...) are able to print through the PDF printer without problem. The problem appeared after the automatic update of Firefox v28, since when I downgrade to Firefox v26 the problem disappears.

    I checked a setup similar to a physical computer (W7 64 bit, Acrobat Pro 9.5.5, v28 of Firefox), and everything works fine, so I think it's a change that's happened in Firefox v28 who has a problem with the configuration of the VM. I also tried to change the Firefox profile, reset Firefox and reset the print settings and reinstall Acrobat. No luck.

    I would like to know if anyone knows some changes in Firefox v28 printing or related to any service or update that may have a problem in the virtual machine.

    Any help is welcome!

    Thank you!

    I just try with Firefox 29 in the same virtual machine, and it works perfectly, so I guess that is a bug in version 28.

  • photoshopcs5 crashes when I try to print a picture

    In my Mac OS10.11.2, I have installed PS CS5 with the original disc. When I try to print a photo or adjust the settings in the print dialog window, PS crashes. The computer prints the documents to the Canon printer. It will not print from Photoshop

    You must press the space bar as soon as you click on print.

Maybe you are looking for

  • App is no longer available

    My iPhone has been lost/stolen a week or two before. I had one of my favorite Apps "Scatterbrain" on a different id so had to find a way to get on my iPhone with the id that I use, it finally got. Now it has a name of user and password to enter in, a

  • Policy issues

    (1) why is there a countdown for a product of windows at the top of this page? If it's going to be a countdown, should not include the next version of Ubuntu and Fedora as well? (2) as the owner of a new brand of HP 50 G, I scoured youtube for how to

  • Dual monitor: LCD screen + external monitor?

    How can I implement two monitors in my tecra a3? anyone here tried on any model of toshiba?

  • Temporary burn folder

    I can't find exactly where the burning temporary folder.  I use Vista and Firefoox.

  • get a row in a table 2D-TestStand

    What is the syntax to get a row in a table 2D-TestStand