Why my ipad email went from pop3 to imap and now I can't send emails

Suddenly my ipad air changed when it comes to my mail. It allows access via pop3 and no problem. Then it changed to imap and I can't send emails via my server address main only are accepted the gmail address.

I have Virgin was on the phone trying to change it back for 2 hours yesterday. But nit did not, and still isn't. As most people use this email address, he got into the mess.

Why has this happened?

Can someone help me to put it right.

Thank you

Chrissie

I hope I understand your question... You can not send mail, but you can receive. Is this correct? If this is the case, check the setting of the outgoing mail server. Make sure that your user name and password are there.

Settings > Mail, Contacts, calendar > your account > account > outgoing mail server - tap the name of the server next to SMTP check in the main server and make sure that your user name and password are entered and correct - even if it says that the password is optional.

Tags: iPad

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