Why my PC turns off when I open the tray of CD or DVD - using Windows 7 Home Premium
I was the installation of older programs, my deceased father gave me and Photoshop that came with my old printer I uninstalled that one I couldn't save it Explorer kept shutting off, I ran FIXIT it restarts so when I opened the drawer he closes cown and restarts and ask you to go in safe mode or normal mode
Hi Liza,
-What is the brand and model of the computer?
-Ce FixIt you have running on the computer?
This problem occurs if there is a power outage of the CD DVD drive power. Do not forget that the commissioning of a CD/DVD drive needs certain powers and this could turn the Suppy engine overboard, resulting immediately arrested.
A cause more can be a defective CD/DVD player (short circuit).
I suggest you to contact a local technician and get your computer checked. There could be some more heating or short circuits in the computer.
Also check the event viewer if there are errors during the question hour.
-Event viewer type in start search, and then press ENTER.
-Click Windows logs, and then click application.
-Search for any error message at the moment where the computer shutsdown.
For info: http://windows.microsoft.com/en-in/windows7/open-event-viewer
Hope this information is useful. If you have any questions, please let us know.
Tags: Windows
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