Why my printer does not recognize the elements I want to print from the internet?
When I try to print anything from a website, as my printer opens, but then a box shows that the printer is not not connect while I can print the item.
What version of Windows, including service pack, do you use? (Note that the article referenced by the 'Support' engineer applies to some versions of Internet Explorer used with Vista and Windows 7).
What printer brand and model do you have?
How the printer is connected to the computer (Networking Wireless, wired, USB, parallel, others)?
What is the exact text of the error message, without paraphrasing?
What happens if you go on the web site by using Internet Explorer and try to print?
Does the problem occur at more than one web site? If no, please indicate the URL of the web site problem.
Tags: Windows
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