Why my VAIO VGN-FZ31S with Windows 7/Vista will only open in safe mode?

I've been having a lot of trouble recently and think that it was caused by a virus.  However my Vaio only now starts in safe mode, and I have warnings that firewall is not on, and Microsoft Security databases are not executed.  However, I can't download MSE on the web, because I get an error message telling me that I can't download it because I am in safe mode.  Similarly, I get the same messge when trying to do other operations.  How can I get the computer opens in normal mode?

Thanks for any help.

sturrdave

Hello

Two suggestions for you.

Malware to disable your firewall and your safety programs.

Scan of Malware in Safe Mode with network.

http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

Windows Vista

Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

Once in Safe Mode with network, download and run RKill.

RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

http://www.bleepingcomputer.com/download/rkill/

Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

http://www.Malwarebytes.org/products/malwarebytes_free

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

And also scan with the free version of SUPERAntiSpyware

http://www.SUPERAntiSpyware.com/download.html

SUPERAntiSpyware Free Edition is 100% free and will detect and remove thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers, Hi-Jackers, and worms. SUPERAntiSpyware features many unique and powerful technologies and removes spyware threats that other applications fail to remove.

SUPERAntiSpyware Free Edition does not include blocking in real time or scheduled scan.

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

THS is a very good program to scan your system to remove adware, etc.:

http://www.bleepingcomputer.com/download/adwcleaner/

AdwCleaner is a program that finds and removes the Adware, toolbars, potentially unwanted programs (PUP) and browser hijackers from your computer.  Using AdwCleaner you can easily more of these types of programs for a better user experience on your computer delete and while browsing the web.

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

And just to be sure, nothing is lurking in the background:

'TDSSKiller Rootkit Removal Utility download for free'

http://USA.Kaspersky.com/downloads/TDSSKiller

_____________________________________________

Here's how you normally get out of fashion without failure:

  1. Close all running programs and open the windows if you are back on the desktop.
  2. Click on the Start () button.
  3. In the search box of the Start Menu, type in msconfig
  4. Then press enter on your keyboard.
  5. The System Configuration utility opens
  6. Make sure that Start Selection is set for Normal start.
  7. Click the Startup tab.
  8. Make sure you start is not checked
  9. Press the apply button and then press the OK button.
  10. Click the restart button to restart your computer.

See you soon.

Tags: Windows

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