Why not my iphone 7 purchased in the work of United States in India?

I bought an iphone 7 in the USA on a trip to Best Buy.

I bought a T-Mobile Sim and what I had to go with some carriers.

When I brought this back to the India, the phone does not work with my Indian SIM card.

It says that I have to use a specific door-SIM.

When I check with T - Mobile by providing my IMEI, they said my device was a 'device T - Mobile no'

Here's the mail:

"Thank you for taking the time to contact T-Mobile. We received your request to release SIM. Unfortunately, we are unable to process your request at this time because we are only able to provide the unlock codes for T-Mobile USA phones. Please check your request for unlocking for this equipment directly to the carrier that the handset was purchased from. "

But the handset was bought from T-Mobile carrier.

How can I unlock my phone in these circumstances?

Thank you.

PS: I checked and the bandwiths are fine


The website check out BestBuy - they do not sell the iPhone for T-Mobile 7.  All their iPhone models 7 are sold carrier locked on Sprint, Verizon or AT & T.  It doesn't matter which SIM was purchased at the time - if you bought an iPhone 7 or 7plus BestBuy it is carrier locked (one of AT & T, Sprint or Verizon).  You've been misinformed about what you buy or you misunderstood what you said the people of BestBuy.

BestBuy does not sell the iPhone Unlocked 7 or 7 more.  Nor do they sell these devices for T-Mobile.  If your phone is locked to AT & T, Sprint or Verizon and they will not unlock it unless you are or have been a customer of theirs with an account in good standing, and after meeting the minimum period of service to qualify for unlocking.

Return it to best buy, if you can.  T-Mobile is you tell the simple truth.  There is nothing they can do for you, that this device is not locked to their network.

Sorry, but this is a perfect example of why it's a bad idea to buy your iPhone abroad.  In particular, without being absolutely sure what you purchase and what limits the device can be fitted.

Tags: iPhone

Similar Questions

  • Will be an iPhone 6, purchased in the United States, take over USB plug in the Rep of Ireland? (is the iPhone 6 dual voltage and frequency)? Thanks in advance!

    Unfortunately, I do not have the apple iPhone specifications 6 as friends of the United States came to visit in Ireland. However, I wanted to confirm that an iPhone 6 purchased in the United States can be recharged on feeding electric 230V and 50 Hz in Ireland via a USB cable?

    Thanks in advance!

    Yes, it can.

  • Why not run prinnter canon LBP2900 ON the win.7

    Why not run prinnter canon LBP2900 ON the win.7

    That's like asking ' why not my departure from the car?

    You have not provided enough information.


  • Why not my iPhone backup contacts?

    I'm on an iPhone 6 more with the latest version of the software version. But the contacts seem to backup my Mac to iPhone but not the other way around.

    First of all, it is not a backup but a synchronization.

    What version of OS X are you?

    Do a check


    You use the same Apple ID to your iCloud iPhone and your Mac iCloud?

    Settings > iCloud > Contacts: WE?

    (Try to sign and return to)


     > System Preferences > iCloud > Contacts: WE?

  • Why not my iPhone 6 ring?

    If I put my phone sounds when I got a call, I find that I miss calls because it still does not sound when it should.

    The phone will not ring if do not disturb is activated, manually or on a schedule that you provide in the application settings. When enabled, you'll see a Crescent Moon in the top status bar. It is one of the reasons for the phone rings.

    Another is if you have assigned a silent ringtone to the contact who call you.

    It is also possible that the call is not reached your phone from your corporate network. In this case, you won't see the call number in the list of recent in the phone app. This can happen if the signal is weak, if you have recently changed the scene and the network haven't found you, or, if you're on a CDMA network, you are actively using mobile data (CDMA in the US carriers cannot handle simultaneous voice and data). This last situation is more rare in the United States, as the two CDMA (Sprint and Verizon) carriers upgrade their networks to LTE, but some carriers partners and a few turns of exurban have not yet been upgraded.

  • Support network for iPhone (sim free) SE bought in the United States, in India

    Will the iPhone SE (free sim card model) purchased in the United States, working with Indian cellular networks?

    All iPhones unlocked and without carrier purchased in the USA should work all over the world.

    However, it is always best to ask your service provider about compatibility with such devices.

  • Windows Xp not connecting to another computer on the Working Group, but individually can connect another computer

    Windows Xp node fails to connect to another computer on the Working Group, but individually can connect another computer.

    I checked the file & sharing options of printer being checked on the general tab.


    1. did you of recent changes on your system prior to this problem?
    2. where you able to connect to other computers through the front working group?
    3. do you get an error message?

    I suggest you try the procedure described in the below mentioned link and check if it helps.

    You cannot access shared files and folders or browse computers in the workgroup with Windows XP:

    Hope this information is useful.

  • dv2416us bought in the United States, in India

    I bought a HP Pavilion dv2416us year last Septemberi in the USA. The laptop does not light and when it does after hours, wireless network does not work, the pc gets really hot after a few mintues. HP is aware of this problem and offer free repairs. I contacted Hp India, they said that as the product was purchased in the United States they don't repair it. Does anyone have an idea who should I contact to get HP to consider the setting of this laptop.

    If Hp will fix it, what is the cause of the problem, so I can go fix it locally? I'm hoping that Hp will review their decision, as this seems to be a major problem with all of the dv2000 series.

    Thank you


    Bad mobo for your model, HP has Improvement of Service guarantee limited HP

    However, since you are in different countries, you must send it to your family or friends in US.

    or buy the new mobo in India or ebay.

  • Camcorder car bought in Asia, how to change the date/time United States?

    Hi, I bought the unit in Hong Kong and brought it to the United States.  After I've set the date and time, each time it starts, it is synhronize to the time and date in Asia, which is 15 hours ahead of time.  I tried to find it in the manual on how to change the region, but could not.  Is there a way I can do?  Pleaes help.  Very much appreciated.

    I found it under Satilliate synchronization, I had to press OK again to UTC is displayed.  Thank you very much for the help.

  • Can we use Chargers MagSafe in the United States in India

    MagSafe charger the usa can be used in India. Do we need a separate voltage converter? Or just a socket converter is sufficient?

    Just the sleeve-end converter.  The block itself automatically detects voltage.

  • Not have access to purchases on the old code.

    I changed my Apple ID, now for my iPad, Mac, and iPhone ask for my password for my old ID.  When I enter the password for the old ID system that ID does not exist.  How can I access my purchases of old?

    Content is always related to the purchased ID Appl. He is allowed to this Apple ID, which is coded in the application package. Apple will not transfer the contents of one Apple ID to another, nor Apple will merge Apple ID. You can never access the content with a new Apple ID.

  • Why not my iPhone 6 s more synchronize with my iPad

    I've just updated from an iPhone 5 to 6 s more... my iphone 5 used to synchronize with the iPad, however, since I started to use the new phone today, it will not sync with my iPad!

    I tried icloud and all that good stuff, but it still does not work what I am doing wrong

    iPhone and iPad will not sync.

    The synchronization is performed using the computer iTunes or iCloud (backup/restore).

    Note: the version of iOS on both devices should be the same.

  • Can I use iPhone is purchased in the United Kingdom in Hong Kong?

    If it is unlocked, can I use it in Hong Kong?

    If possible, check the model and compatibility with the graph of the LTE.


  • Why not a game show upward into the Games folder more?

    On the first computer, I installed Windows 7 on (there are two facilities), The Elder Scrolls IV: Oblivion appeared in the games on its own folder.  After the death of the mother of the computer, I installed Windows 7 32 - bit on a new computer, andoversight were not included in the games. I had to add manually, and it would download album cover nor does not endorse the links.  I am now on a third computer, Windows 7 64-bit and oblivion did not appear in the Games folder (although his predecessor,Morrowind, a).

    Y at - there a rhyme or reason to this, and then I manually fix the problem?

    EDIT: actually, I have a similar question on another game. The game itself did not appear, but the expansion pack has.


    Most of the new games generally automatically appear in the Games Explorer folder when you install on Windows 7. However, some previous games may not appear
    in the Games folder, and in this case, you will need to manually add the shortcut of the game in the Games folder.

    Additional information:

    Kind regards
    Afzal Taher - Microsoft technical support.
    Visit our
    Microsoft answers Feedback Forum and tell us what you think.

  • Why need to sign up as a songbirdcloudzw? to you all, then why not only my own sign to the name?

    The problem here, it's everybody wants to connect to a different neame or a different pssword, everyone should be on the same page as others so that people like me do not become confused. And lose their way. As for example, you can be one example in a week, and then hotmail Hotmail will want to transfer you to windows live.com and sig n places under them. And they tell you that you're not supposed to give someone your phone numbers or the name of your computer. BotR here it happens that I was speaking with the Captain Mark Vanderburg of the office of the Sheriff of Cherokee County about my missing daughter. And the information he needed was of great importance and it will not abuse my work or information. Find my missing child, first for most on his mind. And the INFORMATION that he COULD GET would BE EITHER VERY USEFUL FOR HIM, AND I GET IN THAT TIME OF the YEAR THAT MY heart IS BREAKING because WHAT WE CXANNOT FIND IT.  On the others here, they are members of the family and very close friends who are also looking for my child. I need to be honest with everyone here. I try my best to be honest, but need microsoft for trying to be so honest with me.

    Please try to keep everyone to change to different names and different and other passwords. At least give someone the chace should be able to go on these computers. I'm trying my best to learn, to give me a chance.

    CF. http://answers.microsoft.com/en-us/windows/forum/windows_xp-networking/0x800ccc0d-0x800ccc0e-0x80048821-now-here-is-your/cb388841-9f7e-4c11-9e94-68f94bfd2fc7

Maybe you are looking for

  • Acer Aspire One Internet questions (Please HELP)

    Hey guys! I recently bought an Acer Aspire One netbook for school. The computer is just amazing in every way, shape and form - outside the horribly slow and buggy internet. Regardless of my connection or the browser, I have problems such as limited c

  • I lost my cd

    I lost my cd for my vista ultimate 64 bit im upgrading my computer, and I'd like to keep my operating system in any case you can help us?

  • BlackBerry Smartphones trasfering contacts of Q10 backup file

    Hello My old Blackberry Q10 was stolen. Some time ago I made a backup through BBlink. I need to transfer information contacts of this backup of the files to my priv again. Please help me. Thank you very much Lubos

  • Microsoft bluetooth device cannot start code 10

    I have a problem with my bluetooth device I have install and watch in Panel configuration, but with exclamanation brand and disply code 10 device terms cannot start. I try to update windows saying best driver is installed device is up to date. What c

  • Is subclassing acceptable container?

    I was reading under the order reference: https://developer.BlackBerry.com/Cascades/reference/bb__cascades__control.html .. .that custom controls must be used instead of subclassing of existing controls.  This applies to containers? Are there examples