Why not my new Flex2 arrived with a user already inside?

I ordered my laptop direct from Lenovo. When he came yesterday, I turned it on and rather than be asked to put up with my information, it was already loaded with the e-mail address of another person (IE, someone else had already set up). I called twice now--once to talk to technical support, who had me do a factory restore, and once to talk to the sales people. They all have both said will display it the number of new series, and they offered me $69 for my troubles. I am still weirded out, especially in the light of this adware issue it is Lenovo infestation.

Should I ask for a replacement, or is it a factory restore enough?

A factory restore is sufficient.

Tags: Lenovo Notebooks

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