Why: print from a user account, but not the other?

On a computer, we have two user account: an admin mastering (Bev), the other without (BevsGuest).  Note that this is not 'the' guest account.

We have no printing problem on behalf of Bev.  But we cannot print from the BevsGuest account.  Sorry, but I forgot the error message we get.  But we receive the error of several applications - Excel, Word, Google Maps, etc.

This who should I seek to explain the problem?

I'm sure that's enough information for someone to propose a specific solution.  And I cannot possibly answer follow-up questions because I'm away from the computer at 400 miles at present.

I'm looking for simply advice.  I'm not familiar enough with the Windows o/s to find out how this could happen.

My WAG is: it's a permissions problem.  But if this is the case, I don't know where to look for the permissions property, which may be the cause of root, let alone how to fix it.

The problem started a few times in a few months; He worked many years.  I can't say exactly when the problem started, or what has changed in the meantime, because: (1) I use the computer only every few months. and (2) someone else maintains the computer, for example to install Windows updates.  Not to say that this person could have; but usually it is very minimal.

The computer is located in a private residence, not not part of a corporate network.  Is there any other computers.  The printer is wired, not wireless.

I could try to roll back to a system restore point.  But it would be a shot in the water, and I'd rather make minimal changes.

Hello

·         Who is the manufacturer of the printer and what is the model?

I suggest to create a new user account and check if you are able to print from this account or not.

How to create and configure user accounts in Windows XP

http://support.Microsoft.com/kb/279783

Tags: Windows

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