Why should I buy again to install when I have already paid for this?
Paid for Photoshop CC yesterday by Visa card. And trying to install it from. He always asks me to buy it. The amount has been debited from my account also. Please check.
Purchases of take the time to reconcile across the Adobe system.
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
https://forums.Adobe.com/thread/1962238
If you need someone to work with you on this, during the normal work week for the link below then the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
Similar Questions
-
I got a new computer and tried to install CS2 but it did not work. I downloaded and installed on the site, but he did not understand Adobe Acrobat, even if I paid for this with the original software. How can I download the version that I paid for for free?
Acrobat 7 (std and pro) are on the same page for dl cs2.
-
Hello. I paid a package CC for Photosho and Lightroom, photography package. CC download photoshop, it still regristers LR as a trial and recommend me buy PS when I already paid. I am a user of PS and AE.
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
-
I am led to madness by messages whenever I use Adobe products for which I'm fired. I've been chatting for more than 1/2 hour and decided to try this approach. All info appreciated.
Hi Arthur,.
Please try sign and sign back to the application client creative cloud with the e-mail under which you have registered creative cloud subscription.
If this does not help try the 3 solution in the link mentioned below.
Adobe Creative Cloud apps back in test mode after 2015 set CC to update
-
I'm owner CS5 for PC, but now a Mac user, should I buy again?
If I have CS5 for PC, now I have a Macbook Pro, should I buy again?
If you have the current version, you could get a license of the crossroads. But now, your option is to switch to CS6 to a mac, or subscribe which helps the BONE.
-
Why should I buy a T4i vs a T3i?
Why should I buy a T4i vs a T3i?
Essentially in comparison they seem the same. What is the point of sale for a T4i
There are upgrades/differences in features between the two: http://snapsort.com/compare/Canon-Rebel-T4i-vs-Canon-T3i
-
I was forced to restart due to an update of the grubbing-up, and now it says I have to buy or sign up for my Windows XP. It comes from * I bought this years back when I built my computer. Why in the * I have to get my house for my stuff for you. I paid for this journal he y a. search for your own records. My name is Greg Huffman. It's bad enough I can spend 2 hours a month ago on a 'free help/support' line while one of your technicians rats if my computer says Yes you have a problem and a virus and then says he can only help me if I cough up $149! I'm about to buy Windows 7 for another computer of mine, but I get kind of request why with this kind of * your auto matic updates. My question is this - how to return to the previous situation on my computer where 2 hours ago I don't have to worry about finding my proof of purchase?
I was forced to restart due to an update of the grubbing-up, and now it says I have to buy or sign up for my Windows XP. It comes from * I bought this years back when I built my computer. Why in the * I have to get my house for my stuff for you. I paid for this journal he y a. search for your own records. My name is Greg Huffman. It's bad enough I can spend 2 hours a month ago on a 'free help/support' line while one of your technicians rats if my computer says Yes you have a problem and a virus and then says he can only help me if I cough up $149! I'm about to buy Windows 7 for another computer of mine, but I get kind of request why with this kind of * your auto matic updates. My question is this - how to return to the previous situation on my computer where 2 hours ago I don't have to worry about finding my proof of purchase?
'Reboot '? Do you mean "reinstall Windows"?
Do not confuse the two. To restart simply means to restart the computer - something that most people do every day, or more often.
If you reinstalled Windows, you need to * turn * it. Also, not to be confused with registration activation; they are two different things. Activation is required; registration is completely optional.
You do * not * have to buy anything. Simply reactivate. If you can't do on the internet, call the phone number provided to you. It will be quick and easy.
-
Nobody knows... including Adobe why Photoshop crashes when you try to print. I had Adobe take on my computer, they put it is good, and then as soon as I download an update off he goes again. ADOBE when are you going to fix this problem it is we makes everyone crazy.
I'm willing to take to social media, this problem will just on and so forth. Someone has found a permanent solution, if so can you let me know the answer.
Hey Abram,
What version of Photoshop are you using?
What operating system do you use?
~ UL
-
I have a redemption code, I used now when I logged my cc his watch App still the trial period and if I click on buy now it takes me to buy the plan page but I have already bought the plan. why it is not working?
Hello
Please see -https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
Make sure that you are connected to your adobe id.
-
Photoshop, Illustrator and InDesign does not update instead, I "Start free Trail ' and 'Buy now', when I have the license for all 3. What should I do?
Hey Geri,
Please check the help below document:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Kind regards
Sheena
-
Why should I return my password every time I have to leave my computer idle for more than 30 seconds?
Why should I return my password every time I have to leave my computer idle for more than 30 seconds?
You set your options of power that computer goes to screen saver if you left computer idle for 30 minutes?
If so, and if you don't want to enter password once again, this...Start button > in the search box, type screensaver > press enter > in the settings window of the screensaver, uncheck "On summary, the logon screen" > click OK when finished.
-
I already have 5 Lightroom downloaded on my iMac. My computer is mess up and I need to buy a new one. Can I transfer my already paid for L5 to my new computer somehow without having to buy the program again?
Hi Cayley,
You can download and install Lightroom 5 on your new computer by using the following link: Download Photoshop Lightroom
Kind regards
Rahul -
Hello, I have a question, if I already paid for Adobe Creative Cloud (including all Adobe Applications) and I installed it in a desktop computer in my office, I might as well install in my laptop at home? Or should I uninstall it in the desktop to transfer it to my laptop? Thank you
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)
-An individual account is for one person and may not be shared with anyone else
-
I installed Photoshop CC2014 to CC2015 which is a single 30 day trial (?) and my CC2014 is not accessible now (it displays an exclamation mark) why? Does this mean that I have TO pay for this upgrade at the end of 30-day track? I can't go back / stick with CC2014?
There is a problem with your account if it does not show that your subscription is current.
Contact adobe support by clicking on this link then "still need help" as soon as it appears, http://helpx.adobe.com/x-productkb/global/service-ccm.html
-
I just bought a new Mac and transferred all over my old. I came across some problems with getting LR and PS and creative cloud app to load and work on the new. Finally got everything settled, but Creative Cloud Desktop App tilts my version of LR in "trial" when I have a paid-up photography subscription which includes PS (PS app is fine). Any ideas on how to solve this problem?
Make sure that you install products on a new computer, rather than transfer, copy, or restore them.
If you open an application that belongs to your creative cloud membership (CS6 or LR6) and you see a message indicating that you are running a trial. See this link: why app launch in trial mode/creating cloud app unexpectedly returns to the mode of trial?
If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Guinot
Maybe you are looking for
-
How can I reset my original Photosmart HP 6520 to its original configuration?
How can I reset my original Photosmart HP 6520 to its original configuration?
-
Why accessories are not listed in my departure, all programs?
Why accessories are not listed in my departure, all programs? I'm very computer and have tried everything under the Sun to solve this problem, but ran into a dead end. I click with the right button on start and is gone in the properties and done so
-
How can I fix the graphics card so its been reset or failed
When I start my son's desktop pc I get the message entry is not supported.
-
MediaPlayer or Media Player-call to play http internet radio url?
When I try a MediaPlayer ( http://developer.blackberry.com/native/reference/cascades/bb__multimedia__mediaplayer.html ) or call the media player on a http url of an internet radio station that either, they don't play, or I get an error. I do not use
-
Cisco WebEx Telepresence Jabber - multiple Machines
Hello A customer will be able to connect to multiple computers using their jabber of WebEx account? For example, if they have the customer on their laptop and desktop will be able to use their subscription at the same time? Thank you Dan