Why the can´t have my number of license if the payment already made for students?

Hello
I would like to know why I can't have my serial number that the trial and the whole adobe was defeated and I pay for payment of creativecloud page for students. However, I can't manage programs because every time that I put this software under license and displayed my adobe ID account, put the license check and I get that there is no supcripcion in this adobe id account and not to do it, someone help me please

Thank you.

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As mentioned more high CC is not based on the serial number, if you are asked to use the serial number there is a problem in it.

Please contact Adobe technical support to get it resolved, if it is not resolved, you can go for cancellation of CC.

Contact the customer service

Concerning

Stéphane

Tags: Adobe

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