Why the computer turns off when it should ' t

I have the computer and look at things and then all of a sudden he stops he can resume, but then he comes only to request password and stops I have to wait a few minutes and restart it, it works for a while and then starts all over again did a number of things to clean the disk and defrag and norton viruselp but still have some prob please h

Hello

Could be heat related - try using a small fan to blow into the air intakes to see if that helps.
It is just like it loses power or stop it in the normal way?

Remove ALL power and reinstall all the memory cards and cables (both ends where possible).
in fact, remove and replace - don't do not just tight. Remove the dust bunnies and clean the
air vents. Check that fans are working (before and after opening the case). When your laptop on all the
You can do is to reinstall the memory and clean the vents (still may try to add a small fan as a
test).

This sounds like material so if the above does not help you then probably need help
a real computer store (not the leeks and the glances at a Best Buy or other stores) or the
Support of system Maker.

===========================================================

Check with these utilities to see if information may be collected: run BlueScreenView
to see if there were any BlueScreens and verify in MyEventViewer at shutdown
(or a few seconds before) See the event log contains useful information.

It is an excellent tool for displaying the blue screen error information

-Free - BlueScreenView scans all your minidump files created during "blue screen of death," collisions
and displays information about all accidents of a table.
http://www.NirSoft.NET/utils/blue_screen_view.html

-------------

MyEventViewer can be verified at the time of the blue screen (BSOD) or event within a second
or time of the BSOD or event to provide more information about the possible cause - see TIP.

MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
Set it a bit before and after the time of the event or BSOD.
http://www.NirSoft.NET/utils/my_event_viewer.html

------------

AppCrashView - free - a small utility for Windows Vista and Windows 7 which shows details
application of all accidents occurred in your system. The information breaks down is extracted from the
.WER files created by the Windows Error Reporting (WER) of the operating system component of each
time that an accident has occurred. AppCrashView also allows you to easily record the list of accidents to
text/html/csv/xml file.
http://www.NirSoft.NET/utils/app_crash_view.html

------------------------------

Also do this so you can see the probable bluescreens. (You may or may not be able to see
them if they occur even after doing this according to the cause.)

Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
(also Windows 7)
http://www.winvistatips.com/disable-automatic-restart-T84.html

===========================================================

Troubleshooting methods:

What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems).

----------------------------------------------------

Follow these steps:

Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

==========================================

After the foregoing:

How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685

Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).

How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

A quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.
--------------------------------------------------------------------

Tools that should help you:

Process Explorer - free - find out which files, key of registry and other objects processes have opened.
What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

Autoruns - free - see what programs are configured to start automatically when you start your system
and you log in. Autoruns also shows you the full list of registry and file locations where applications can
Configure auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

There are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.html

There are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.html

Window Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.asp

Many excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/

===========================================

Vista and Windows 7 updated drivers love then here's how update the most important.

This is my generic how updates of appropriate driver:

This utility, it is easy see which versions are loaded:

-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.html

For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.

Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.

Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.

Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.

Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.

Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

How to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.

How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

===========================================

Refer to these discussions because many more excellent advice however don't forget to check your antivirus
programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
first.

Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-us

Performance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

Hope these helps.

Rob Brown - Microsoft MVP - Windows Expert - consumer: bike - Mark Twain said it right.

Tags: Windows

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