Why the dvd rejects the disks

I bought the painter 2016 and safeguarding additional installation DVD. When I insert the DVD in my iMac, it tries to read it, but then ejects the disc. The IRHD is new and has no scratches on it. My dvd is need of cleaning, or someone thinks that it is something more serious?

Thank you

The DVD's may be dirty. Go to your office supplies local store and get a CD/DVD cleaning kit and try to use that. Considering iMacs with DVD players have not been make for more than 5 years, your also just may be worn.

Tags: Mac

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