Why the help and support of software still pop - up when I click on the buttons in Windows Vista SP1?

Similar Questions

• I click on start and go to help and Support application, but a pop-up appears «Microsoft compilation error code 800A03EE, can be used to help and support...» Help

  "When I open start and click Help and support, it opens the page, but when I click on one of the options, as the information systems, troubleshooting or Ant other option a square small pop-up appears with the following message" Windows Script Host

  Script: C:\windows\help\oem\scripts\Launch.jse

  Online: 1845

  Char: 3

  Error: Expected ') '

  Code: 800A03EE

  Sourse: Microsoft JScript Compilation error

  For this reason pop until I can't use the help and support that came with the HP Pavilion notebook PC

  HOW THIS CAN BE SOLVED? Help please

  Will search for your answer

  Hi Petey61,

  ·         Did you do changes on the computer before the show?

  ·         Why you try to open the help and support?

  Follow the suggestions below for a possible solution:

  Method 1: Try the SFC (System File Checker) scan on the computer.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 2:

   

  Step 1: Create a new user account.

  Follow the link below to create a new user account and check if the problem persists.

   

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  If the problem is resolved, the fix for the damaged user account.

  Step 2: Difficulty of damaged user account.

  Follow the steps in the below link to fix a corrupted user account.

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

  It will be useful.

• No CD operating system created by the function 'Create the recovery media' - Windows/Vista/SP1

  I bought a R61 with Vista Business installed for the purpose of this downgrade to Windows/XP. I noted with interest that the system had arrived with VISTA/SP1 is installed. First thing I did was summon the Thinkvantage Rescue to create and support recovery in the case where I decided to go back to Vista at some point in the future. After you have created all of the proceeds of the recovery disks and being the creative professional that I am, I decided to test the newly created disks. Three DVD has been created. When I tried to restore the system from these backups, I learned that I didn't have a CD of the operating system. None of the 3 DVD was recognized as a CD of the operating system. Unfortunately at this point in the process, the hard drive had been wiped out and I didn't have a working computer. My only alternative was to restore using the recovery media to Windows/XP that were in the area and call Lenovo and request recovery Vista media. They arrived very quickly, so I deleted the XP image and restore the image of Vista from Lenovo's Vista recovery disks. I was very disappointed to discover that there was no SP1 Vista recovery disks. To make matters worse, when I tried to call the 'create recovery media' of this image of Vista, I even created a box of 3 DVD recovery DVDs that once again, did not contain an operating system CD.

  I find myself with the situation that I can't get the exact picture that was on my computer, when it left the factory. I don't know that besides as SP1, it should have been revised pilots and others who came with this machine originally, and which I am not aware. These could create strange incompatibilities I had to install Vista/Sp1 from the Microsoft site on top of the current generation of Vista.

  Is it possible to get a Vista Business/Sp1 for the R61 recovery support?

  Moreover, my computer is Windows XP now and recovery media created from this environment of work like a charm. I know. I tried them.

  It took a few months to get a handle on this, but here is the final solution.

  First of all, the person who suggested that if the first media was on DVD, to copy it to a CD to work had no idea what they were talking about. Either works just as well, even if Lenovo suggests that the first must be a CD.

  As usual, the 'problem' was caused by poor documentation. When you perform a set of recovery using Rescue and Recovery Media, you do not create an "operating system CD", and this is normal. When you get a set of recovery CD / DVD from Lenovo, you will always get one which is marked "operating system CD.

  Different sets through processes of different recovery and rescue and recovery needs to know what kind of game you have, it allows to perform the correct process.  It does this by asking the question "Do you have an OS CD?" Based on the answer she executes a process or another and expects different content on the CD / DVD that are presented to him. You cannot mix DVD upward between the two processes. If you say Reccue and recovery that you have a CD of the operating system (ie. provided by Lenovo) and present it with media created by you using the process of "Creating rescue media", the recovery fails.

  Finally, I went back and restored my machine using the DVD that I created initially using Rescue and Recovery. I answered 'NO' to the question "Do you have an OS CD?" and ended with a perfectly functional R61 VISTA/SP1. He didn't stay for long, however. Then I reinstalled XP using the provided Lenovo recovery CD, I answered YES to the question and ended up with a fully functional XP R61. Now, everything's fine.

  ,,

• Error message on the installation of Windows Vista SP1, claiming that it was not installing and all changes have been reverted back.

  Impossible to Vista Business SP 1.

  Successfully upgraded XP Pro to Vista Business. Vista was authentic. Having a few operational problems. Found that Vista doesn't have the SP 1. Found the program on the Microsoft site to download KB936330. After that long download and installation screen note said installation is over, showed a message that SP 1 "have not installed" and keep "changes in recovery. After doing this three times and researched, I can't know why program is not installed. Can help you. Ray Kuni, * address email is removed from the privacy *. Thank you.

  Hello

  I suggest you to follow the steps in this Microsoft KB article and check if it helps:

  http://support.Microsoft.com/kb/947366

  It will be useful.

• Windows in Help and Support does not

  My Windows Help and Support function has stopped working.  When I try to launch Help and Support in the start menu (under Vista), I have the message

  "Not found in the help topic, this content under construction, we have couldn't recover the reqested topic."

  To anyone who has this same problem, I have found a solution!  I created a new user account, and when I registered under this new account, I was able to access my Windows Help and Support finally!  To create a new user account, follow these steps:

  1. click on the Start button and then click Control Panel.
  2. click on classic view in the left panel.
  3. double click on user accounts.
  4. click on Manager another account.
  Note: Click 'Continue' if the window (UCA) user account control prompts.
  5. click on "create a new account".
  6 type the account name and select an account type, the administrator or Standard user (I used administrator, do not know if it works with a Standard user account).  Then, click on create an account.
  7 restart the computer, and then sign in using the new user account.  Your help and Support Windows should now be available.

  PS Thank Sabrina Shen to Microsoft Support for this solution (* address email is removed from the privacy *).  She was helping me with another question (I was unable to access the Microsoft Update site), and I found that the solution worked for this problem, also.  Thank you, Sabrina!

• Why should I update in Help and Support to show the images?

  I just noticed that ALL of the help and support for my Windows 7 Home Premium 32-bit have been showing a broken image icon, but if I hit the refresh of the image appears. How can I fix so I don't have to hit refresh?  And if you answer improves my Windows operating system, as I saw in the Knowledge Base, I redirect every "Microsoft Help Desk" Virus detected on your computer phone scam that I get from your call center.

  Hello

  Thank you for the information. I appreciate your efforts to resolve the issue.

  I suggest you to check if you are facing the same question in another user account.

  You can create a new user account on your computer, and then check.

  Create a new user account-
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  If you are not faced with the same question in a new user account, you can check the link below and use the steps in the condition to set a user profile corrupted.
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Hope this information helps.

  Please reply with the results, in order to help you solve the problem.

  Thank you

• I click on start and go to help and support the request, but a square pop-up "microsoft compilation error code 800A03EE, AND CANT USE HELP it AND SUPPORT

  "When I open start and click Help and support, it opens the page, but when I click on one of the options, like systema information, troubleshooting or Ant other option a square small pop-up appears with the following message" Windows Script Host

  Script C:\windows\help\oem\scripts\Launch.jse

  Line 1845

  Expected error

  Code 800A03EE

  Compile Microsoft error

  Because of this pop up I cannot use the help and support that came with tis pc model HP 60 - 237NR NOTEBOOK PC.

  HOW THIS CAN BE SOLVED

  Hello

  1. have you made recent changes to your system?

  2. why you try to open the help and support?

  3. how you try to open system information page?

  Method 1: Run a sfc scan.

  Follow the steps in the below link to perform a sfc scan and look for errors.

  http://support.Microsoft.com/kb/929833

  Check if an error occurs.

  Method 2:

  Step 1: Create a new user account.

  Follow the link below to create a new user account and check if the problem persists.

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  If the problem is resolved, the fix for the damaged user account.

  Step 2: User account of Fix corrupted.

  Follow the steps in the below link to fix a corrupted user account.

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

  It will be useful.

• HH.exe crashes - lost connection to the online help and Support window

  HH.exe crashes - lost connection to the online help and Support window

  SYSTEMATICALLY, FOR MONTHS, WHEN I SEARCH WINDOWS HELP I got THE MESSAGE.

  "You have lost your connection using Windows and Support website. . Try to connect again. "
   

  Windows Error Reporting shows several times:

  1. HH.exe hangs and does communicate with Windows
  2. MsSearch TerminateProcess & #x000d
  3. ApphelpSoftBlock & x000d #.

  I have no problem connecting to Windows Web sites otherwise or to other sites on the web.

  Can someone tell me how to fix this?

  (I'm running VISTA 32 bit)

  Hello

   
  This behavior is caused by a corrupted or damaged HH. DAT file.
  
  This may occur if Antivirus or a firewall, you have installed the program it blocks.
  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off
  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks

• The Windows Help and Support window appears without reason

  original title: THE HELP AND SUPPORT WINDOWS

  How can I prevent the Windows Help and Support window popping up? My laptop came back from en Acer wh that the keyboard had to be replaced from this window opens at random. When I close it and pop back up again. This happens several times before it stops.

  Hello

  You can try methods below and check if it helps:

  Method 1:

  You can try to perform the clean boot and check if the problem still persists to see how to perform the clean boot, click the link below and follow the steps in the Kb article.

  http://support.Microsoft.com/kb/929135

  Warning: After using the boot is a way to solve your problem step 7 follow-up to reset the computer to start as usual.

   

  Method 2:

  I also suggest you to run a scan antivirus online free from Microsoft Web site.

  one) to scan online for any virus threats

  Click: http://onecare.live.com/site/en-us/default.htm

  (b) click on "Security Scanner" and select "full analysis of the Service.

  You can download free antivirus Microsoft Microsoft Security Essential . Click on the link to download Microsoft security essentials: http://www.microsoft.com/security_essentials/

   

  Hope this helps,

• Errors in Windows 7 with Windows Help and Support, network connection, and the system restore

  I have a HP Pavilion dv6 (4 years), sometimes overheated with heavy use. Normally I can cool, restart and wear. However, my laptop just overheated and closes, and this time I encounter all sorts of problems.
  First of all, after the reboot, I noticed that the system does not automatically connected to my Wi - Fi (it does not even recognize the available network).
  Secondly, in attempting to fix the network problem, I clicked on the link "Troubleshooting", only to receive the following error message "an unexpected error has occurred. ID of Package cannot continue the Troubleshooting Wizard": unknown path: C:\Windows\diagnostics\system\networking error Code: 0x8007045A

  Third, because troubleshooting did not work, I thought I'd try the help and Support Windows to search for answers. However, when I opened it, I received the following message: "Windows Help and support has encountered a problem. You might be able to solve the problem by restarting Windows Help and Support. If the problem persists, proceed as follows: 1. search the online help on the Windows website.  2. contact your manufacturer of computers or Microsoft Support for assistance. There could be a problem with one or more Windows system files or folders on your computer. "Because I could not connect to the internet, these suggestions and links were useless.

  Fourthly, as I failed to locate the problem, I tried a system restore. However, after he appeared to run (took about 30 min) and restarted Windows, the following message appeared: "system restore was not entirely successful. The system files and settings on your computer did not change. Details: System Restore could not access a file. This is probably because an antivirus program is running on the computer. Temporarily disable your antivirus and restart System Restore. An unspecified error occurred during system restore. (0x80070005)
  You can try the system restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method. For more information, see what is recovery? "I have disable my antivirus (AVG), tried and received the same error message.

  Short physically all my backup files and restore to factory settings, I think I've exhausted what I can do.

  * EDIT * after scouring the site, I found a suggestion to run the tool via the command prompt System File Checker (see thread here: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/no-internet-connection-on-this-computer-after/83fb22c9-712e-467d-9a68-f8d52dde9bcb), which I did and found some corrupted files. The following response appears: "Windows Resource Protection found corrupt files and repaired successfully details can be found in the CBS.log newspaper... File system changes will take effect after the next reboot. "After restarting, the internet connection problem seems to have been resolved. Service work. and Windows Help and Support also works! I hope it helps someone else!

  Hi Lorenacadi,

  Thanks for sharing of the resolution. Your efforts and patience are highly appreciated.

  In addition to the emission of heat:

  Two things inside the laptop generate heat - power (in the place where the power cord plugged in) and the processor.  The CPU has a heater and a fan to help disperse the heat and keep the CPU at a reasonable temperature.  Hot air is sent on the vents, and air at room temperature between in other events.
  What happens generally is dust forms near the vents, near the Airways within the laptop computer which lead to the mouths and on the CPU fan itself.  All these sources of dust cause airflow slow down, so that the hot air lingers and gets even hotter.  To resolve this problem, you will need to take the laptop apart and 'very good' to clean the dust and the CPU fan.

  Another potential source of heat which would be composed of dust problem might be software related.  More 'work' the CPU must do the most energy is needed and therefore more heat is released.

  Keep us in case you have questions/suggestions more associated with Windows.

• Problem with the help and support after Windows Update

  Hello

  After downloading some updates from microsoft, I now cannot open the option "help & support". It is said ' sorry Internet Explore cannot download / help.

  Anyone got any ideas how I could restore the option ' support & "?

  concerning
  Dale

  Hello

  It would be useful to tell us what operating system you have and what computer you have. Regarding your problem:

  who help and support option do you mean? Help windows?

  Moreover, already checked the website of microsoft? Would be useful for you since almost all topics around the windows are covered here.

  Visit this link for the support of the MS Web site: http://www.microsoft.com/europe/

  Welcome them

• Center help and Support using the desktop icon

  Office a700y Windows XP - pro. A new ' 05. Just tried to get thru to HP tech using the icon on the desktop for the help and support center. The only way to get thru is signon line through windows or msn. Try not to use a HP Application Recovery no chance.

  Click the icon on desktop-open HP help and Support center-Connect customer support - start a new request - fill out form - click on connect to a support analyst - I get a window showing the connection to the server required /HP Flash support is currently available try again later. Also tried services.msc/ru7n also HHCTRL. OCX/execute without result. Was on I / M with HP tech does support for 2 hours no luck with them to all the

  HopeIn' for some ideas

  Well, it seems that the HP program help and support is no longer supported for desktop computers. They always have for computers laptops/notebooks. Read to the bottom of the web page. Sorry to be the bearer of bad news.

• all help and support links get the notebook containing the scrpt for said linl

  When I click on a link for support, homepage products, call, etc., using windows, link brings up Notepad containing the script for the link. I'm doing something wrong or is my computer is having problems?

  Hello

  1 did you changes to the computer before the show?

  2. do you receive any error messages?

  3. who is the operating system that you are using?

  4. how you are trying to access help and support in Windows?
   
   
  Perform the steps described in the article
   
  Reference:
   
  Change default programs using Set Program Access and computer defaults

  http://Windows.Microsoft.com/en-us/Windows7/change-default-programs-using-set-program-access-and-computer-defaults

  Change the programs that Windows uses by default

  http://Windows.Microsoft.com/en-us/Windows7/change-which-programs-Windows-uses-by-default

   

  I hope this helps.

• by turning on the computer a help and support update runs, but will not be finished

  I start my computer and help and support update starts but usually ends it starts before im connected to my wireless and I'm going to the task management to stop the task if I can get online and connect, when I try to update, it is said there is no update needed.what can do to stop this Thank you

  Go to start / search box and type msconfig and enter and then double-click on the program icon that appears.  Go to the Startup tab and see if you can find that help and support update program which are listed there.  If so, uncheck the box next to it, so it will not load at startup, click OK, and exit.  Then reboot and see if that solves the problem (but you won't update whenever it came from).  If this does not work, go to start / Control Panel / Administrative tasks / Task scheduler and see if the help and support update is listed here - if so, delete it and will try it is no longer to load at startup (but you have lost the update whenever it came of).

  If this does not work, please transfer your question in Forum Windows Update: http://social.answers.microsoft.com/Forums/en-US/vistawu/threads people who specialize in Windows Update issues (and I guess it's an update of Windows we're talking - you were not accurate in your message) will be more than happy to help you with your problem.  If you have the update name and KB number, it would help and you should include it in your message there.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• How can I get my help and support in my menu start to start so I can use it? one of the tech told me that I had to reinstall the exe file, but it didn't help me find to reinstall the file.

  My help and support does not come to the top in my xp home computer. If I need to reinstall the program exe file, I can find to operate here? It is not on my computer.

  Hi Rex-36

  You can consult the services to see if the service is running. Click 'Start', click 'run' and in the Run dialog box, type "services.msc". On the page that has ensued, scroll down to "Help and support" and right click. Select 'Properties'. .  Look to see if the service is running and if this is not the case, click on the button to start the service. In the box "Startup type", make sure that it is in the type of start "Manual" or "automatic" . Click 'OK' and exit.

  I hope this helps.