Why the plugin mouse caused wireless keyboard to stop working on my Acer computer?

I have an Acer with Windows 7 wireless computer. My wireless mouse is starting to wear and I had a plugin standard mouse to replace it. After the installation of the mouse, my wireless keyboard has stopped working entirely without warning. Could you tell me what went wrong?

Hi WendyMurphy_904,

Thanks for asking this question to Microsoft Community!

I understand that you are facing problems with a wireless computer keyboard. Don't worry; We got some troubleshooting methods in order to get this fixed number.

He would be grateful if you could answer these questions as well.

(1) did you of recent changes to the computer before the show?

(2) what is the brand and model of the keyboard?

(3) is specific to a particular application question?

To fix your problem, try the following methods one by one.

Method 1: Mouse, keypad, touchscreen and keyboard with Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

Method 2: chess answer problems related to the mouse or wireless keyboard http://support.microsoft.com/kb/838398

It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

Kind regards!

Tags: Windows

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