Why the YouTube widget does not work?

I have some difficulty working with the YouTube widget. Everything worked well with her two days ago (8/18), but since yesterday it stop working. All my colleagues are facing the same thing. The test button no longer works. When you tap on all we get is a black screen with the YouTube logo on the bottom right. When I press F11 to display an overview of all works fine, but when published we get the black screen with the logo in the bottom right. What is executed that the publication of the file locally, a remote server or Adobe Acrobat Connect Pro. I am running version 9.02.421 and colleagues use this version and the previous version (9.01.xxx).

What differs from F11 preview vs a file published? adobe.

Please help I need a solution for this ASAP as video is the main format that I work with and have a time-sensitive project that should be displayed.

I can confirm that the test button now does not work in the changes of URL to "youtube.googleapis.com/v/". I still Captivate installed 9.0.1.320 on a machine and the same thing happens in this YouTube widget as it is in my 9.0.2.421 install.

A few questions for you.

Are you an edition to the HTML5 or SWF?

Can you confirm that the widget is the most recent version? You can do this by clicking on the blue in the Properties Panel icon when you have the widget selected in the slide.

The version should be 17. If not you will have to remove the widget from your slide, then reinsert the Interactions of learning.

Also, can you confirm for me that the YouTube URL uses the correct structure? It should be https://www.youtube.com/watch?v= and not the shortened structure https://youtu.be/ .

The difference between F11 and F12 previews is F11 shows a preview using HTML5 and present F12 to preview using the Flash. The final publication should be the same as the preview of F11, if you are publishing on HTML5, but you need to run a local web server or publish the file published on a server to ensure that everything works the same. There are a few things that are happening in the published output requiring a web server in order to display correctly.

Tags: Adobe Captivate

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