Why this error pops up every time I have watch photos, videos or documents on my computer; Explorer Windows has stopped working? __
Hello. I have Window Vista. I have Windows Defender and a good program antivirus that I run often.
When I try and watch video clips or photographs or even word documents, I have this error. Windows Explorer has stopped working... it allows me to restart or go online and restart with the same result.
What's wrong? What can we do about it?
- You run an antivirus/firewall? If so, have you tried to disable or uninstall?
- Have you tried to boot safe mode to see if the problem persists it? (See the following link for instructions: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode)
- If the problem does not occur in safe mode, try a clean boot (follow the instructions in Vista, located here: http://support.microsoft.com/kb/331796)
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