Why this error pops up every time I have watch photos, videos or documents on my computer; Explorer Windows has stopped working? __

Hello.  I have Window Vista.  I have Windows Defender and a good program antivirus that I run often.

When I try and watch video clips or photographs or even word documents, I have this error. Windows Explorer has stopped working... it allows me to restart or go online and restart with the same result.

What's wrong? What can we do about it?

Hi Edward,.

I hope that some of this help! Let us know the results!

Cody C
Microsoft Answers Support Engineer
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Tags: Windows

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    ·        Since when are you facing this problem?

    ·        Remember to make changes to the computer recently?

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