Why was asked to enter a serial number for Acrobat Standard when I am only a monthly subscriber? I can't activate the product.

Similar Questions

• I have a serial number for Acrobat standard xi, where I have entries, it?

  I have a serial number for Acrobat standard xi, where I have entries, it?

  I try to install standard Acrobat Xi, but it directly affects the download pro XI. Why does do that?

• I just got back my serial number for Acrobat 8 to a chat session with Adobe.  How can I download Acrobat?  Version 8? Version XI?

  I just got back my serial number for Acrobat 8 to a chat session with Adobe.  How can I download Acrobat?  Version 8? Version XI?

  Downloads available:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • Premiere Elements: 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 12 | 11, 10 | 9,8,7
  • Lightroom: 5.6| 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Why am I asked to enter my serial number even though I downloaded applications using creative cloud?

  Why am I asked to enter my serial number even though I downloaded applications using creative cloud?

  This is the user to user forums.  Most of us are paying customers.  If you have a problem of deactivation of your software, you must communicate directly with the Support from Adobe.  They can probably solve deactivation for you and might be able to help others solve your problem.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• I bought 1 month pack adobe cc but I can't activate the product, they ask the serial number!

  I buy 1 month of adobe form pack Web site last clouds today. I installed creative cloud Installer. I download Photoshop and illustrator, so far, but when I opened them they ask me the serial number! I'm not and I do not have the code of redemption or something like that! What should I do?

  Help me, I'm very confused...

  HI Martina90,

  Here is a help page link that provides a solution for this problem to be asked to enter a serial number.

  http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

  Let me know if this does not solve your problem.

  Thank you

  Scott V

  
  

• Activate the serial number for Acrobat 9 Pro DC

  I have Acrobat Professional 9 and just buy Acrobat Pro DC.  I can't enter my serial number for 9, to activate.  I've been very clear with the sales rep that I got 9 # update.

  help, it is simply not what it was.

  you need a refund,

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

  Acrobat 9 is not eligible for upgrade pricing.  the table below, including the final two sentences:

  

  Plans and prices. Adobe Acrobat DC

• Need to find the serial number for Acrobat 8

  I have a new computer and installed Acrobat X.  I have this serial number, but when I enter it, installation arrives with "serial number entered is valid, but cannot find a product calling it on this computer.  I can't find my serial number for Acrobat 8.  Any suggestions?

  Hi michelg69893932,

  You can contact customer service. Make sure that you sign in with your Adobe ID and select the product from the list.

  Then choose a chat option or by phone under "still need help? Contact us. "

  Kind regards

  Meenakshi

• How to get my serial number for Acrobat DC std to install? I have only the number of contract!

  How to get my serial number for Acrobat DC std to install? I have only the number of contract!

  Hello

  You can find serial number here sign in French - Adobe ID . Please make sure you sign in with your Adobe under which you purchased Adobe Acrobat DC Standard ID.

  See this KB doc for help: find the serial number of your product Adobe quickly

  Let us know if you need help.

  Kind regards

  Meenakshi

• University - lost serial number for Acrobat 9.3 included in CS5 design premium (with serial number OK).

  Hello

  I am Professor in a french University (University of Nice - Polytech Nice Sophia Antipolis) and I re - install CS5 Design premium. I managed with the fisrt and 2 DVDs, but I failed with Acrobat 9 PRO (9.0.3).

  I found the serial number for the part 1 (Photoshop, illustrator...) but we have lost the serial number for acrobat for Acrobat. I have yet the CD build date and the CD part number.

  Can you help me with my serial number for Acrobat 9.0.3?

  Thanks for your reply.

  Michel LACROIX

  Lost information - response #1 in https://forums.adobe.com/thread/2008767

  This version is no longer sold, so if you can't find your serial number there is no way to get a new number

• I have CS5 drives that were installed on an old laptop which is dead. I would like to reinstall this product on a new computer. I installed the disks on my computer, but I can't activate the product. Can you help me get a new serial number?

  I have CS5 drives that were installed on an old laptop which is dead. I would like to reinstall this product on a new computer. I installed the disks on my computer, but I can't activate the product. Can you help me get a new serial number?

  As far as I know, Adobe won't give you a new serial number

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

• Serial number for acrobat dc?

  Where can I find my serial number for acrobat dc?

  Hi Alan,

  You can see the following link to find the serial number for Acrobat DC.

  https://helpx.Adobe.com/x-productkb/global/find-serial-number.html

  See if that helps, let us know if you still face challenges.

  Concerning

  Sukrit diallo

• Why doesn't my serial number for Acrobat Pro DC?

  Hello

  Last night, I bought DC Pro Acrobat (Mac, English) for my new MacBook Pro. Had no problem buying the software, downloading on my computer or by running the Setup program. However, when I try to register my new software by entering its serial number - I received my order confirmation email - I get a message that says: "Please enter a valid serial number."

  What is even more surprising and frustrating, is that my purchase is clearly present in my order history (in my Adobe profile user ID ). And it displays the same serial number, I said repeatedly is not valid.

  Anyone know why the serial number remains themselves gave me does not work, or what I can do to fix this? I'd appreciate a lot any idea that people have.

  
  

  Thank you!

  Hello

  Please see this link for more information:

  Invalid serial number error

  Hope this helps!

• I downloaded version 5.7 of Lightroom in order to support the captive capture on my Nikon D750 and its still does not. More when I was invited to give my serial number for the update that was not the case that are on my Adobe profile, although I purchas

  I downloaded version 5.7 of Lightroom in order to support the captive capture on my Nikon D750 and its still does not. More when I was not invited to give my serial number for update is no where on my Adobe profile, although I bought and pays every month for my creative cloud for photography. Help, please

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Installed Acrobat XI Pro and when to enter the serial number, I get "we are unable to validate this serial number for Acrobat pro XI.

  It's a brand new facility for Acrobat Pro XI during entry of the series numer I get we are unable to validate this serial number for XI Acrobat pro. Please contact Customer Service"this serial number has not been used before and I checked the number several times?

  Hi melissam39162670,

  Can you please let me know the exact error message or you can share a screenshot of the error message?

  Just make sure that you paint or hide the serial key before inserting the screenshot of the message.

  It calls for a release candidate?

  Kind regards

  Nicos

• How to solve the problems to validate the serial number for Acrobat Pro XI?

  I have a PC with Win 7 OS.  I bought Acrobat Pro XI for more than a year, but had problems to validate serial number, so I just kept using X Pro.  Now, I have installed PRO XI.  I could not enter its serial number.  When I try to start the program, I find that a box appears on my screen.  It contains, and I can't, I asks me to validate my serial number. Here is a picture of this box.  The drop-down list on the left does not contain Acrobat Pro XI, but, oddly enough, the label top left confirms that this box appeared in the program Acrobat Pro XI.   Very strange.  Does anyone know of any other way to validate the serial number?

  

  Hi 2722Ellie ,

  It seems that the XI Acrobat pro program you have is a version upgrade.

  For this, you can consult this article:- error: "this serial number is not for a product calling it" | Adobe Creative Suite

  Let me know how it goes.

  Kind regards

  Christian