Why Windows 7 setting would deliver a black screen with the cursor visible before you load the Office?

I had a very unusual event this morning.  I am running Windows 7 on a desktop computer.  On startup, I reached the login screen and proceeded to connect to my name.  Prior to loading the desktop computer, however, I was in a black screen with the cursor visible.

1. I am able to load successfully under another user ID.
2. I am able to boot in safe mode (with networking) using my own code.
3. I did a system restore with no luck.  The problem persists.
4. I don't think it's a driver issue because it would affect the two IDS and who does not.
5. I have a touch screen and the white slider moves even in the place where I touch.  (what works)

Issues related to the:

1. what "custom" setting would result in a shift of the display of this type?

2. If I go to Windows 8, will I have the opportunity to 'reset' my display options?  Or it will automatically upgrade to the wrong setting?

Thank you.  Any guidance would be greatly appreciated.

Thank you for your solution.

The problem turned out to be the result of a combination of events.

1. I did a change of media display a week ago but never restarted.
2 MS did the periodic security update that rebooted the machine overnight.
3. the update may have actually been in the middle of the installation when I got to my machine in the morning.
4. when the screen has not responded, I restarted manually by pressing the power button.

Ultimately, I was able to access Task Manager and found several instances of several components running.  When I "force stop" several of them, the office completed and I was in business.

I still have the wide black border around my 'Live TV' screen in Windows Media Center, but that's another question for another time.

Once again, thank you for the time spent to help me.

Best regards

Steve

Tags: Windows

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    Optimize Windows performance

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