Wi - fi question "BOLD" blackBerry Smartphones

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• My bb bold blackBerry smartphones get more heated and stops loading

  I have a bb bold 9780 which is about 9 months old... recently I started having this problem with my battery to reach extreme temperatures of 45 c and then sign shows a card that supposed to happen when my battery is fully charged, but gets to 40% and does not load then... I have to put my personal number near the ac to cool up to 29 c to recharge it. even the battery life is very poor... She is barely 4 hours on a full charge... I have 2 batteries... I have a 9000 "BOLD" and I of the 9780 and the two we live the same problems...

  Thanxx in advance

  Hello and welcome to the community!

  It is possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  What you describe, it is likely that your BB, which is the root of the problem... to test, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  It is also possible that your BB has a problem at the level of the material which is the cause... and, of course, the internet remote diagnosis and operating system/software recommendations will be nothing if this is the case.

  Good luck and let us know!

• How to increase memory Application of BlackBerry Bold BlackBerry Smartphones?

  Can someone please let me know as how can I increase the "Application memory" my camera 9000 (Bold) BlackBerry?

  Whenever I install a new app he consumes the memory of the application from my device. Can I install the new application on the device memory which can be expanded, I think.

  Thank you

  Arnesh Kumar

  Hello and welcome to the community!

  There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD memory card

  Application memory - it is the most important; It is protected (not available to the user), dedicated and (fixed size) space as the destination for the installation of applications (more a few storage applications, overhead and other costs). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.

  The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.

  Memory card SD/Media - is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:

  • KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

  On some devices/OS levels, you can see 'Free file' (Options > status), I think this is equivalent to AppMemory. You can see on other devices, all the memory usage levels three (Options > memory). Here are some tips to use:

  • http://www.BlackBerry.com/BTSC/KB15345
  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  Best!

  Good luck!

• Questions of blackBerry Smartphones PRIV

  How to transfer my contacts from my passport to the PRIV... and done it backs up data to cloud or software such as LINK?... Thank you!

  In addition, at the same time, mobile phone operator Telus to the Canada has published this Priv Simulator.

  http://TELUS.simulators.modeaondemand.com/en-CA/BlackBerry/smartphone/Priv/Android/lollipop/5.1.1/SI...

• Error jvm 102 on Blackbery Bold blackBerry Smartphones

  White screen with JVM 102 error. How can I fix it without losing any data

  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VECPs = com.dataviz.dxtg.stg.excel.xls.
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VECCs = Excel97Model
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VECMm=()
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VCPEs Module = ' SheetToGo47-4' ran out of memory while checking (603)»
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VCPKv = 1
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM:VCPNs = SheetToGo47-4
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : VM: + BORK
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : JVM error 102
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : invalid code in filesystem
  time GUID:0x97C9F5F641D25E5F: 02:00 Thu Jan 01 1970 severity: 0 type: 2 appystem data : JVM:INFOp = 2280a8b3, a = '5.0.0.586', o = '5.1.0.146', h = 4001507

  Hello Drgnh

  Welcome to http://supportforums.blackberry.com/

  The JVM 102 error occurs when one or more files COD, either from an application or the operating system itself, are damaged as a result an immediate stop of all processes in the BlackBerry Smartphone is generated, preventing the loading of the operating system boot sequence.

  The BlackBerry software should update the phone.

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Question of blackBerry Smartphones

  
  

  It's quite possible. Check the below knowledge base article.

  Connect a computer to the Internet via an EDGE GPRS or UMTS BlackBerry smartphone as a captive mod...

  But before you start using it as a modem attached, you must know how operator will charge you for the use of the data. There are carriers that do not allow or you may need to have separate internet data plan.

• Question of blackBerry Smartphones BlackBerry Bold 9790

  Hello, I am considering buying the Blackberry bold 9790 and I have entered the two store and looked at the phone screen but in the menu connection, I couldn't see "mobile hotspot". were both phones I've tried on OS 7.0.somthing... this phone can be updated for this function is enabled?

  Thank you

  -George

   

  Yes, it can.  Any BlackBerry OS 7 running phone can be updated OS 7.1 to enable the Mobile Hotspot.  You might not be able to get the update of the OS of your provider, but you can always download it from another carrier.

  I hope that helps you.

• BlackBerry 9700 Bold Blackberry Smartphones - Question number

  I got my phone Orange, United Kingdom

  the phone was provided with an 'original' phone number, so I carried on my cell phone I had for years

  When I go to make telephone calls the phone displays the number of 'old' not many 'right '.

  the identification of the caller on the other end is correct it's just the "BOLD" shows the wrong number on the screen.

  is it possible to fix it?

  Options > Advanced Options > SIM card.

  Press the Menu key > change the SIM phone number and place your correct phone number and SAVE it.

• Question of blackBerry Smartphones with configuration of e-mail on Bold 9700

  Hello

  I have a problem with the configuration of the e-mail BIS on BB9700, when I click on the "e-mail" setup, the device asks a "username" and "password" and he says: I'm an existing user, I totally forgot the these credentials.

  I called my mobile operator, but without success, they said that they can not help me on it and I need to contact the mobile vendor.

  Can someone help me on this?

  Concerning

  Franck

  frvanpee wrote:

  sounds that the device is already connected, but I never install a BIS email on that one. It was used just with a BES account a few months ago.

  That confuses me... you never intsaller a BIS email on what device?

• Question of blackBerry Smartphones Blackberry Bold 9900

  I buy 9900 and does not work with the internet. IMEL wasn't showing on the phone pls help me

  Topic title edited to reflect the new topic.

  Hello

  Do you mean the IMEI number?

• Questions of blackBerry Smartphones BlackBerry Curve

  Hello everyone, I'm about to buy my first blackberry and I have a lot of questions.  I plan buy 2 different people the storm and curve.  I'll start with the curve since it is the one I will use.

  Is there a html browser?

  I can google things and visit all the websites, I want? Like youtube, myspace, forums, hotmail?

  Can I connect to my laptop and use it to access the internet when I'm somewhere that does not have internet for my laptop? If so, is it easy to do?   (Access to the Internet for my laptop is a breaker of a big deal for me at the time to decide which phone to buy.)

  Can I access my account from outlook express from BB curve?

  Does anyone have the curve and the keyboard is easy to type with.

  The curve has 3G technology and what is anyway and why is it important or not important?

  And what the heck is bluetooth? I honestly don't know what or how it works.

  Hello and welcome to the Forums of Support BlackBerry.com.

  STG says:

  Hello everyone, I'm about to buy my first blackberry and I have a lot of questions.  I plan buy 2 different people the storm and curve.  I'll start with the curve since it is the one I will use.

  Is there a html browser? Yes. Out of the box if it has OS 4.2 on the device, not ideal for browser HTML, but yes,'s done it. The best full browser comes with the operating system upgrade to 4.5

  I can google things and visit all the websites, I want? Like youtube, myspace, forums, hotmail?

  Almost all. You'll need OS 4.5 on the curve for streaming video to youtube, go to 'm.youtube.com '. There is no flash drive on the BB, so Flash sites don't do so well. Mobile optimized sites, or sites WAP sites are even better.

  Can I connect to my laptop and use it to access the internet when I'm somewhere that does not have internet for my laptop? If so, is it easy to do?   (Access to the Internet for my laptop is a breaker of a big deal for me at the time to decide which phone to buy.)

  Yes, on most carriers you can "attach" your laptop for the BB as a modem. Some carriers charge extra for this service - for example ATT and Verizon do, Tmobile does not work.

  Can I access my account from outlook express from BB curve?

  Why? You must configure your e-mail in order to PUSH directly on the BlackBerry. That can only make sense to you, once you're running. You will not access your account Outlook Express on your PC, but rather the service Blackberry RIM will go to your email provider and 'recovery of email' and 'push' to your BlackBerry.

  Does anyone have the curve and the keyboard is easy to type with. Millions of people have the curve. It is quite easy to type with. I used a wide. The keyboard is very nice.

  The curve has 3G technology and what is anyway and why is it important or not important?

  No, no 3G (although the 8330 on Verizon basically since their EVDO network is basically 3G.

  http://www.Google.com/URL?SA=t&source=Web&CT=RES&CD=1&URL=http%3A%2f%2Fen.Wikipedia.org%2Fwiki%2F3G&...

  The bold has 3G on AT & T's network, here in the United States.

  And what the heck is bluetooth? I honestly don't know what or how it works.

  Bluetooth is the technologo wireless for the transfer of short data, such as from the mobile device - to your headset, or an another BB or your PC, or your car http://www.google.com/url?sa=t&source=web&ct=res&cd=1&url=http%3A%2F%2Fen.wikipedia.org%2Fwiki%2FBlu...

• BlackBerry 9700 "bold" blackberry smartphones does not connect to wifi

  I have a blackberry bold 9700 and I got it a few days ago and every since then ive been trying to get the wifi working. Phones unlocked by the way.

  I implemented the wifi fine but in manage connections, I have my network in green next to my wifi and a white check mark to the right and its supposed to be a checkmark im assuming.

  No matter what I do my wifi symbol does not illuminate white his gray yet and I have configured the wifi and it says it's connected but still no wifi.

  What settings on my phone or my internet or my phone I do not know now im so confused.

  and I have a router linksys and im with rogers and im new to blackberrys.

  The white tick means that you are connected to WiFi rotate.

  A green check mark indicates that you are connected to the WiFi router AND your BlackBerry BIS data plan. Do you have this data Plan on your mobile service provider account?

  If this is not the case, call them and ask.

  Good luck.

• My 9790 bold blackBerry smartphones does not start

  suddenly... my 9790 bold will switch off... then when I tried to turn it on again, it does not start... I tried to charge the battery and some attempts to turn it on by pressing the power button, it just would not start... then I tried to connect it to my blackberry usinf desktop Pc, I would not... detect someone could help me? any advice on how I can get it to turn on?

  Have you tried removing the battery and insert again?

• Question of blackBerry Smartphones Bold9900 multidisciplinary

  Hi, im having a problem from my blackberry bold9900 that I did not use becausr about 3 weeks I got a new phone and I have a friend interested intk bought. Then I tried to start the phone and nothing appear on the screen, that I see is a red/orange light for a few seconds and then nothing happens and the screen stay black. Is there a way to fix this?

  Hello bladz1234

  This nuked BB. Take it to a hardware technician.

  __________________________________________________________________________________________

  Try this first, remove the battery and plug it into a power source. Turn it on. Once it starts, reinsert the battery.

  Now, reload your OS. See this article.

  How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software fo...

  Note: Please backup before reloading the operating system first.

  Thank you.

  Good luck!

  VIA | iansantos

  http://supportforums.BlackBerry.com/T5/BlackBerry-bold/BB-wont-turn-on/m-p/2479257/highlight/true#M1...

  __________________________________________________________________________________________

  Try

  Recovery of your BlackBerry dead/Nuked (after that all other methods have failed)

   

  http://forums.CrackBerry.com/General-BlackBerry-discussion-F2/recovering-your-dead-nuked-BlackBerry-...

  VIA | forums. CrackBerry

• The certificate of guarantee "BOLD", blackBerry Smartphones blackberry 9900 lost, I need a new

  Hi, does anyone know who to contact or how can I get a new certificate of guarantee for my bb, because I lost the original one and I need to repair my 9900 broken "BOLD", thanks

  Sorry, I don't know what your "career network". Do you mean "centre" of the network? It's Vodafone Romania?

  Where did you bought it?

  There is no email support RIM/BlackBerry. For official support, you call your operator mobile phone and on any issue that they cannot solve, ask to have intensified to support BlackBerry level 2 level.