WIFI and BT do not work on Satellite C850-F12S

Hello
My friend has a portable Satellite C850-F12S who wouldn't start so he asked me to fix it.
I used a Windows 7 disc retail and product key as his cell phone to reinstall windows.

I downloaded the Atheros wireless, intel drivers and realtek, but none of them want to install. I have the seam of Ant to get the wifi or bluetooth, too much work.

When I enter the serial number in this site it is said that it is bluetooth and wifi but the drivers wont install and when I go to "network and sharing", "change adapter settings" it only shows the ethernet adapter nothing else. I tried pressing fn + f12 and the wireless led turns amber, but still nothing.

I ran out of ideas. Could someone help me fix it please?
Thanks in advance

I can't read this specification for laptop (too small), but so deep is the product key, which means that this laptop model was offered with the original version of Windows preinstalled.
Before that you're wasting your time trying to fix something I recommend you install the original version of OS which includes all necessary drivers, tools and utilities.

I just hope that your friend have created recovery (DVD or USB) media because after your Windows disk recovery facility installation HARD does not work.

Ask your friend if there a recovery media and use it for the installation of the OS.

Tags: Toshiba

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