wifi iTunes sync may not detect phone or go to store

Hi guys

My itunes can't detect my iphone and ipad, when I wanted to use itunes wifi sync for some time before and curiously he also could not go to the itunes store. After searching online for answers, it worked when I tried to reset the Winsock Catalog, but I had to do every time when I try to synchronize or go to the store which is very irritating. Does anyone have the same problem?

Windows 7 home Prem itunes 11.

iPhone and ipad running ios 7 and ios 8 respectively.

Hello

Welcome to Apple Support communities.

As I understand it, there is a problem that prevents your computer from synchronization of your iOS wireless devices and connect to the iTunes Store, but you're able to work around the problem temporarily by a Winsock reset. The article below provides a lot of information that can help you solve this problem by identifying and eliminating anything contradictory Layered Service Provider software that might be installed on your PC.

If you see error 0 x 80090318 when you try to open the iTunes - Apple Support store

So long.

Tags: iTunes

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