WiFi WPA2 Enterprise with RADIUS - connection problem

Hello

I have here a new ISA 570w with the latest firmware (1.2.17).

Anyway, I can't get wifi to work in mode WPA2 Enterprise with RADIUS authentication.

Mode WPA2 PSK are not a problem.

I have configured the BEAM properly and I can connect directly to him via NTRadPing without any problem. Also the test in the web interface works without any problem (see Figure 2, 3).

The RADIUS server is a server Synology RADIUS on a Synology NAS, which is a FreeRADIUS server under the hood.

In the settings of the ISA wireless, I put this RADIUS server for authentication (see screenshot 1, 4).

However, I can not connect to connect to the network:

On the iPhone (iOS 6.1.3) I get a prompt for a user name and password, but when I click on connect, it says 'connect to 'cisco3'... ". "and stays there.

In ISA 570w newspaper, he said:

Information

Wireless

MSG = add MAC station in the list of the ATU. VID = 5; MAC = 5 C: 59:48:02:78:3E;

Information

Wireless

MSG = Wireless mode is a 802.11 mixed b_g_n

When I cancel the connection attempt, he said:

Information

Wireless

MSG = the Client has dissociated;

On my Thinkpad with Windows 7 Professional I have everything configured as usual (see screenshots 5,6,7,8) but when I try to connect I do not get a command prompt where I wonder username and password, and finally the connection cannot be established (see Figure 9). Also tried with the same configuration on an another Windows 7 Pro installed costs for laptop with the same problem.

I can't see any attempt of 570w ISA to authenticate anything in the logs of the RADIUS.

Also the capture of network traffic on the LAN to the Synology NAS port does not show the RADIUS datagrams.

I already disabled COP because I read that it can cause problems, but it did not help.

Can you please suggest something else I can try?

Thanks in advance!

Kind regards

Dominik

I saw these screenshots, but that screen settings just select the button set up next to the authentication method in the section user authentication, under users.  In each of your screenshots, the RADIUS server identification number is 1, so I would also ensure that I configured the server ID RADIUS 1 that can be configured by going to users-> RADIUS servers.

All that said, I have seen that your tests have passed and I also do not understand the point of having the RADIUS settings on other screens and then to have info ID RADIUS.  My thought is that you'd be able to pre-set RADIUS users of-> screen RADIUS servers and then select the RADIUS server ID in all other screens without having to enter the RADIUS news over and over again.  He also thinks that you could ignore the users-> screen RADIUS server and enter RADIUS information over and over again and it should work... as you set up initially.  However, based on the past experience of programming errors, I recommend configuring the ID from RADIUS server 1 under user-> RADIUS servers if you have not already... just in case where.

Shawn Eftink
CCNA/CCDA

Please note all useful messages and mark the correct answers to help others looking for solutions in the community.

Tags: Cisco Support

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