Will not be closed, it will restart

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• A Web site has captured Firefox my husband; It can not be closed except by restarting the PC. Subsequent restart Firefox going to the same place. Help!

  The site claims to be a Fox News survey. The full URL exceeds the URL window. The site contains Firefox - it cannot be closed, and no command of Firefox does. The Firefox window can not be killed by the Task Manager. I can't erase the cache or history of Firefox because it is already possessed by the demon. (Note: my husband is blind, and his screen reader - JAWS - can not handle this bizarre behavior, so I'm involved.) He has no idea how he came in first in this situation.) Note: It is currently running Windows 7 (64-bit), and I think that the latest version of Firefox - it updates automatically. My next idea is to uninstall and reinstall Firefox. That will kill the cache? (a little) bookmarks? (bad!)

  Delete the sessionstore.js file possible sessionstore-# .js files with a number and sessionstore.bak in the Firefox profile folder.

  • Help > troubleshooting information > profile directory: opens showing the file
  • http://KB.mozillazine.org/Profile_folder_-_Firefox

  Note that deleting sessionstore.js will cause App Tabs and tab groups and open and closed (back) tablets to get lost, so you have to create them again.

  You can set the integer pref browser.sessionstore.max_resumed_crashes to 0 on the subject: config page in order to get the about: sessionrestore page immediately with the first reboot after a failure has occurred or the Task Manager was used for the closing of Firefox.

  • http://KB.mozillazine.org/browser.sessionstore.max_resumed_crashes
  • http://KB.mozillazine.org/about:config

  This way to see if a series of sessions has crashed or otherwise did not close correctly and deselects the tabs that you do not want to reopen, but will reopen the other tabs.

  See:

  • http://KB.mozillazine.org/Session_Restore#Restoring_a_session_after_a_crash
  • http://KB.mozillazine.org/browser.sessionstore.max_resumed_crashes

• Door drive DVD/CD of Dell Inspiron 530 will not be closed

  I was in the middle of installation 3 disks of a game, when on the open disc 3, the door kept popping back.  Thought it was a bad drive maybe, so I tried another disc, same problem.  haven't tried any disc, same problem.  I restarted, in the remake, he closed the door, but then reopened it upward once in operation.  It will not be closed the door.  I have to take out them and put it back in or is it turned and I need a new?  It came OEM with the machine, says he works correctly in Device Manager.  in properties, he says that's DVD + RW DH 16 - W15 aPBDS.  If I need a new, where I can go to the web to find what I need?

  Thank you.

  Hey well, good news! Before I decided to replace it, I thought that 'let me play with him' and open the computer and tried to get out.  Well, I got all the cancelled screws and plugs disconnected, but I couldn't drag him completely out of the slot, I tried several times without success.  He would slide approximately 1/2 in. and then stop.  So I gave up, he slipped into place, screwed it back in, plugged everything back in and voila, it works!  I don't know what was going on.  There was a strip of clear band they put on the machines when they send their, a thin strip through the logo Dell Isnpiron on top of the drive with a shot to the back corner, maybe the edge of the door that was contagious?  I pulled it off.  No matter what.  It works, thank the Lord.  But out of curiosity, how one removes this player?  I couldn't go out for the life of me.

• My labtop will not be closed to the right.

  My laptop will not be closed down to the right, the power button works, but the close menu button start menu is not, he will tell disconnected for a short time then say stop for a few seconds, then the screen and the power button will go black but then 3 other buttons start flashing and it lights up immediately I tried the msconfig method and when I press OK it asks me to restart my computer, I have windows 7, please help.  I also tried system mechanic, and I have no virus.  If more details are needed on my laptop please ask.

  Hello

  1. do you get an error message/code?

  2. you made any hardware or software comes to the computer before the show?

  3. What is the brand and model of the computer?

  Method 1:

  Disconnect all external devices connected to the computer except the keyboard and mouse, and then restart the computer. Check if the problem persists.

  Method 2:

  Run the troubleshooter of performance since the link and if that helps.

  Open the troubleshooter of Performance

  http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

  Method 3:

  Download and install the hotfix from the link:

  You can't do a computer that runs Windows 7 stops or sleep

  http://support.Microsoft.com/kb/977307

  Also check the link for more information:

  Turn off a computer: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/turn-off-a-computer-frequently-asked-questions

  Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

• Z30 satellite will not be closed

  New laptop for my daughter will not entirely closed and seems to be stuck at the stage of closing.
  I tried pressing so that hold power button for 5 seconds.

  It seems to stop even if the power led on the touchpad still slowly flashes orange.
  When you press power button / stop again, the "Stop" screen is still there.

  He did this for more than a half.

  Hi Judy

  As I see that you've marked your thread as answered. Is everything OK?
  If so, send us your short comments please.

  If I m right of your laptop is not switch reset so brief description how it works, you can find on http://aps2.toshiba-tro.de/kb0/FAQ3500560002R01.htm

• Portege Z930 - will not be closed

  My brand new Ultrabook of Z930 age of 3 days will not be closed.

  I've updated the Bios, downloaded new drivers for various devices (including the screen and the dynadock!) and it still don't bloody close (or Hibernate).
  I've even deleted the software from dynedock think it's maybe... still no good.

  Very annoying to pay $ albums with Toshiba for this fundamental flaw.
  Thank you

  Reinstall the original recovery image and check with the factory settings.

  Please post comments.

• Pavilion dv6-1350us Entertainm: Pavilion dv6-1350 us running Windows 7 will not be closed

  Have not used my laptop for the last 45 days and have not installed anything new. W7, 64-bit running. Just used on these days and it will not be closed. When I stopped it just hangs and displays that says: "if it please do not turn off or unplug your machine. Installation of update 1 of 1 ". This can last for hours.

  I stop it manually with the power button which of course translates message when I start again that «Windows did not close properly»

  I thought that since I had not used the computer laptop or literally turned on for about 45 days, that maybe I was missing a few important Windows updates, but when I go to Windows update via Control Panel and click on Windows Update to search for updates, it "just hangs" it thus, showing never updates available. Last update of the W installed was 26/03/16 and laptop worked OK.

  Any ideas?

  I downloaded ccleaner pro (first edition) and scanned the hard drive. I checked 'fix all issues' and it worked! Whatever files or conflicts on the register or wherever was causing the 'hang up' were eliminated obviously that my laptop was able to stop. :-)

• my laptop will not be closed. I have xp proffessional__

  my laptop will not be closed. I have xp proffessional OS

  Resources to solve the shutdown problems in Windows XP
  http://support.Microsoft.com/kb/308029

  Utilities for Windows XP stops
  http://aumha.org/win5/a/shtdwnxp.htm

  Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

• Loss of internet connection after sleep and the computer will not be closed.

  I have a laptop GateWay w / Vista 32 bit OS.  Recently connected to the new internet connection and can connect without a problem.  However, after waking from sleep, the connection is lost, the icon indicates still active connection, can no longer open connection or the computer will restart.  It just hangs and I have to make a hard stop and start again.  If I remive the connection Wireless via safe mode things is back to normal.  However, the cycle repeats when the connection is restored and the computer enters mode "Eve".

  Hi bobert1953,

  This problem can occur when the power management profile turns off your network adapter.

  Method 1: To disable power management feature ent of network cards

  a. click on start

  b. right click on computer

  c. click on manage the

  d. click on Device Manager in the left pane of the window

  e. expand your network card.

  f. now you will see your network adapter or adapters if you have more than one. Right-click on the network component, and then click Properties.

  g. go to the power management tab.

  h. ensure that all check boxes are unchecked (check boxallow the computer to turn off this device to save power is off).

  i. When you have disabled the boxes, click ok and restart your system. Put the computer in mode 'sleep' and check if you still have any questions.

  Method 2: You're also talking about the steps mentioned in the article below, which deals with a similar question

  After you wake up, a Windows Vista-based computer or a Windows 7 sleep mode or Hibernate computer, the network icon and the speaker in the notification area icon do not show the correct state

  http://support.Microsoft.com/kb/937477

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer
  ---------------------------------------------------------------------------------------------------------
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Message window Explorer to stop working will restart - when closing a program like Photoshop

  When a program like photoshop is closed, a message appears that reads Windows Explorer stops working will restart. couple other programs that I nearly said the same message. How can I fix it?

  Hello Carloscastillo_792,

  This thread has been created in wrong forum; the Microsoft moderation team has moved this thread to the Windows Vista - performance and Maintenance forum.

• PC does not stop on command but will restart (XP SP3)

  Have acquired a D510(e-pc) that will not stop, but will restart instead. To install a new XP Pro and it will stop in SP2 but when I add SP3 it restarts on the command "shutdown". I followed the usual channels in 'Power Options'-'won't restart after power fail"and"Powerdown after shutdown"to 0 in the registry but nothing seems to cure the problem. I have the correct drivers installed and only AVG in addition to the O/S.I. have a usdt D510 giving none these problems. - HELP.

  Thanks to anyone who has seen this post and to confirm that I solved it myself by adding the programs one by one until the problem occurs. The culprit was surprisingly, Intel Application Accelerator which caused no problems on other models of the range D510, but prevents the closure of the D510(e-pc) .

• Windows has encountered a critical problem and will restart automatically in a minute. Please save your work not

  Original title: I have Windows Vista home basic. Whenever I try to connect to the internet I get the error "Windows has encountered a critical problem and will restart automatically in a minute. Please save your work now' and the computer restarts

  This started happening a few days ago. I tried to run the software anti-virus and 3 different registry cleaners and nothing helped. I use a mobile internet USB and when I tried to run safe mode with networking of the device was not recognized.

  Does anyone have an idea on how I can fix this?

  This is the Win32/Trojan.Shutdowner virus and rootkit causes this error. I think that it is the solution: download and burn the ISO image of kav rescue ofhttp://rescuedisk.kaspersky-labs.com/rescuedisk/updatable/kav_rescue_10.isoon CD. Make a start of full system scan from the disc that you created. Remove infections all found, including this stupid annoying rootkit, and you're done! At least it worked for me!

• My dvd drive opens at the beginning and will not be closed.

  My dvd drive opens at the beginning and will not be closed. How can I solve this problem?

  Hi Showme66,

  A. from when what happens?

  B. what happens when you try to close the drive?

  C. recent changes made on the computer?

  D. the DVD drive opens automatically at startup?

  This problem may occur if one of the following scenarios is true:

  • Drivers filter in the CD and the DVD storage stack are not migrated successfully to Windows Vista.
  • You have uninstalled the CD software that fails to withdraw properly in the registry.
  • You have installed software that adds filter drivers in the CD and the storage stack of DVDs that interfere with existing filters.

  To resolve this issue automatically, click the fix this problem link. Then, click run now button from the Automated Troubleshooting Services page and follow the steps in this wizard.

  http://support.Microsoft.com/kb/929461

  Please post back the result.

  Bindu S - Microsoft Support

  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] Marking a post as answer, or relatively useful, you help others find the answer faster

• My Hp 4500 Wireless printer does not print, or will not be closed

  The connected printer will not be closed, does not, print does not diagnosis or anything like that.  He tried to stop three hours now and nothing has changed.  Power on the computer power off and nothing happens.

  Hello

  1. don't you encounter any error message when you try to print?
  2. have you made changes to the computer recently?
  3. what happens when you run the HP diagnostic utility?

  Method 1.
  Try to run the printer Troubleshooter and check if it finds problems. See the link below for additional information and steps.
  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 2.
  Given that the printer does not turn off I will also suggest you to check with the help of HP on this.
  http://welcome.HP.com/country/us/en/support_task.html

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• HP F2210 printer will not be closed, and all the lights are on. Tried unplugging don't, no results.

  My Hp F2210 printer will not be closed, and all the lights are on. using a compaq presario with windows xp installed. I tried to unplug the unit. Problem has not been resolved.

  I'm sorry that you are experiencing this issue. Sometimes there may be ink system failures, ink cartridges are bad, or even the printer maintenance needs.

  Here is a link that can help you with this problem.

  http://support.HP.com/us-en/document/c01430567

  Let me know if it helps.

• (Redirected) Alienware x 51 will not be closed. Fans and lights still on. Can not enter the BIOS at startup.

  Hello

  My Alienware x 51 will not be closed properly. Fan and lights constantly. I need to hold the powerbutton to shut it down.

  Its an Alienware X-51-purchased around June 2012.
  GeForce GTX 555
  Intel Core i7-3770 CPU @ 3, 40GHz
  8.00 GB OF RAM
  Windows 7 Home Premium

  The problem started when I upgraded my BIOS version A06 to A13 (running A14 now). Now, whenever I turned off my computer, the lights are still up and the fan runs. In order to stop completely, I have to press the "switch" button.

  My warranty expired a year ago.

  Anyone know how to fix this? I suspect there is something wrong with my motherboard, since I can't even get into the BIOS setup when I start my computer.

  Has anyone tried to replace the motherboard? What type of motherboard do need me? Is it possible to buy the "original" Alienware mobo?

  I hope someone is able to help. Comments or suggestions are welcome.

  Anders

  Better in this position in the Alienware owners Club Forum, here:

  http://en.community.Dell.com/Owners-Club/Alienware/default.aspx

  Bev.