Win 7 64 does not see disks external usb 3.0 at startup

I have a 3 TB usb 3.0 drive external which is plugged into a usb port 3 on my Windows 7 Asus computer. At startup, the computer see this player. If I inplug the power from the USB and plug it in again, the computer sees the drive and all is well.

If I plug this drive into a usb 2.0 location, the computer sees it at startup. I would like to be able to use the speed of the usb 3.0 slot, however.

I installed a new driver on the seagate site (all on the phone with technical support of seagate). This did not help. The man said he thought that the problem was probably in the settings of the bios of the computer.

In Device Manager, I've uninstalled the USB mass storage device element which had a '! ' and then right click and choose scan for hardware changes. Scan the computer, and then try to install the drivers, then the error message that says that the driver installation failed, without explaining why.

Help, please

I thank each of you for your attempts to answer this question!
YES, microsoft 'fixed' the problem that was part of the addition of service pack 1 for win 7.
It seems that the transition "done something" to how usb 3.0 drivers worked. Or in my case, didn't work. After you apply the fix, everything seems TSE be as it should have in the first place.

You can close this one!

Tags: Windows

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