Win 7 Backup and Restore does not recognize the USB flash drives.

Win 7 Backup and Restore does not recognize the USB flash drives for a backup image or a recovery disc.  Given that Windows 7 Starter Edition is used in many, if not most of the netbooks and netbooks have no optical drive, support for flash (thumb) drives would be very handy, especially for repair and recovery.


Back up and restore: frequently asked questions

You can't save backups to a flash drive, you need an external USB hard drive.


Never be afraid to ask. This forum has some of the best people in the world to help.

Tags: Windows

Similar Questions

  • Backup and restore does not recognize my external HARD drive.

    When I try to use the ms backup and restore it only recogniza my external HARD drive.

    Is that possible reinstall or repair?

    Hello daniloalvesmaciel,

    Thanks for posting on the Microsoft answers Forum.

    First of all, I could check and see if the hard drive is listed on the Windows 7 Compatibility Center. Clickhere for a link to the Compatibility Center. If it's on the Compatibility Center, then check out the web site of the manufacturer for updates or drivers.

    Then check if you see the external hard drive in the Device Manager.
    To check these options:

    1. click on the Start button to display the Start Menu , then selectControl Panel .
    2. the Control Panel window opens.
    Now click system and security from this window.
    3 Scrollfor Device Manager.
    4. click on the Device Manager.
    5. to view material click on any category and the associated list of installed hardware. For example. Click on hard drives.
    Right click on the external hard drive. You can see the different options likeUpdate driver software, disable, uninstall and properties etc.
    6. click on Properties to display the details of the hardware. Click theDriver tab , to view the details of device driver.
    7. then on the software update driver to check and see if you have the latest drivers.

    Then check again and see if you can save on the external hard drive.

    If this is not the case, try to map a drive to the external drive. Can you back up now.

    Please respond and take stock of your problem.


    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Windows does not recognize the USB flash drive

    My USB does not work when I plug. It seems that Windows recognizes the device because it is found in the Solution Explorer window, but if I want to create a folder or a file on the USB key I have the following message:
    "Cannot find this article.
    It is no longer in < %3="" null :="" optext=""> . Check the location of the components and try again. " < br=""> also the files that are copied to the USB flash drive are not visible in Explorer and it looks like the drive is empty.

    I want to emphasize that the same (Kingston) USB flash drive works perfectly under Windows XP operating system on another computer so it may not be a problem with the device. The same problem also appears when you use a different USB (another manufacturer).

    Thank you!

    Hey, 101 a.

    , I just posted a fix I found for my USB flash/go to work again.  It was a very simple solution, too.

    I unplugged all USB devices first, then tried my USB jump drive again.  IT WORKED! I've narrowed the problem to the new printer that I use.  It's a Mono Dell Laser MFP 1125.  Whenever it is plugged into a USB port, my USB doesn't work.  All other devices work, but not the USB is the printer is connected

    I don't know what done to block the flash/USB key, but unplug printer allows the jump command to work again.  I will contact Dell on what did the printer driver to block the flash player.  Just an info on the fix I found.

  • A220-1 satellite has 9 does not recognize the USB Flash drive 4 GB


    I bought a new USB (attachment 4 GB) Flash drive.
    And I had a problem installing it.
    The same drive Flash was wel work with my friends laptop that has windows XP only.

    Someone of you can give me a solution for this problem.


    François kervevan

    Go to the nursery of the device and remove all USB Device Manager USB controllers and root hubs ports!
    Restart the laptop and after the new installation of USB port try to connect the USB 4 GB drive again.

    Good luck

    By the way; If you use Vista on your laptop, please update the last State and also install this patch:

    Good bye

  • Windows 7 64 bit does not recognize the USB external drive HARD Stor E art 3.5 "

    I buy the art external disk HARD Stor E 3.5 "and spend a few days in windows does not recognize the HARD drive. Try to connect the drive to other USB 2 ports and nothing happens. Use a USB to see if has been a problem with the USB ports, but all 3 are OK. Try it on the laptop Asus and windows 7 recognizes the HARD disk. I formatted the drive in NTFS FS. In managing records do not show the external HARD disk. What can I do to fix this?

    My laptop is a Qosmio F60

    This is a really silly situation. It can be recognized by other laptops but not your Qosmio.
    According to the description of your HARD drive when connected simply doesn t exist for your Qosmio laptop.

    Some other HDD is recognized correctly?
    What you can try is to reinstall the chipset driver, restart the laptop and test it again.

    Since when you have this problem? Some installed updates of the last days?

  • Dell DataSafe - 'Create System Recovery' does not recognize my USB flash drive


    I just set up my new laptop Inspiron and 'Dell DataSafe Local Backup Basic Edition' pops up advising me to "Create system recovery media" restore my system to its critical failure of hard disk factory settings.

    It gives me the option to save this on a disk or a USB Flash drive.  I have a drive hard laptop "Western Digital My Passport Essential' that I would use for this, that's why I chose the option of USB Flash drive.  However, I get a message "no USB key not found.

    Can someone tell me what I need to do to store the backup recovery system on my laptop hard drive?  (I know a recordable DVD will be probably easier, but I did not and do not want to buy a bunch of them just for that!)

    Any notice received with gratitude.

    Thank you

    I think you may be stuck. It may be opposing on the hard drive because there are already data on this topic.

    You have a friend that can give/sell you a blank DVD?


  • WIN 7 backup and restore does not


    I tried several times to get the backup works on WIN7, recordings, ran virus and malwares and finally disk, removed and used the

    Assistant. The problem is I used to be able to use VISTA and WD Passport external drive backup, but since the upgrade to WIN7, I spent more than 30 hours, determined to get this started.

    Finally, the backup will only recognize G Drive and I'm trying to get the backup to recognize the drive (F) which has been reformatted several times. I can't do

    go... help please!


    Thank you for your response.

    I appreciate your efforts and the patience that you put to solve this problem, sorry for the inconvenience.

    I suggest you try the steps from the following link:

    Error code 0 x 81000031 occurs when you try to back up files by using the backup and the restore on a Windows 7 Computer Wizard.

    Hope this information is helpful and let us know if you need more assistance. We will be happy to help.
  • XPS 730 x company vista plug-and-play does not recognize the dell aio 962 printer

    XPS 730 x company vista plug-and-play does not recognize the dell aio 962 printer

    It is usually best to install the drivers before connecting the printer. Use the printer installation disk, if you have one, or follow the procedure here:

  • For some reason any, that my printer has enough work and when I plug in my camera to download images, the computer says it does not recognize the USB port, which could be the pronblem?

    My printer does not work (it is said that the computer does not recognize the USB port (this also happens when I plug my camera to download the photos) I checked everything I know to check, which isn't too.)

    My printer does not work (it is said that the computer does not recognize the USB port (this also happens when I plug my camera to download the photos) I checked everything I know to check, which isn't too.)

    When did this problem start? What did you change shortly before it all began?

    Please quote the exact text of the message you get, verbatim.

  • Computer does not recognize the CD/DVD drive

    For these last days, my computer does not recognize the CD/DVD drive.  I have tried everything - publishers of registry, check the physical connections inside the computer, the system restore and install Fix - It programs.  However, the computer does not recognize this drive.  I also wonder if it is a hardware problem.  The light on the drive is a constant in green, and does not have the Open button.  And when I use the bent-paper-clip-in-the-little-hole and can open the drive, it will not read the disc.  Please advise...

    I fixed my problem with the BIOS operating system & not recognizing not not my DVD player to reinvest the solder on the motherboard.  You can find instructions on how to do it here:

    There was a little crazy with my video drivers when I started first, but everything works after resetting the BIOS by default.

  • Laptop does not recognize the usb mouse or the internal speakers.

    The laptop does not recognize the USB mouse. I have re installed the drivers from the site of the constructor (HP), but it still does not work.

    In addition, the internal Laptop speakers no longer work. There is no sound coming out of the laptop and it does not recognize the external headphones plugged into the headphone jack.

    I ran several troubleshooting utilities (audio playback, FixIt) and they are no help.


    Thank you for keeping us posted.

    Sorry for the late reply.

    I imagine the inconvenience that you are experiencing. However, I appreciate your efforts to resolve the issue.

    I would suggest trying the following methods and check if it helps.

    Method 1:

    How to use the tool File Checker system to repair missing or corrupted system files,

    Please follow the steps in the link provided below.

    Note: System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files. This article describes how to run the system (SFC.exe) to File Checker tool analyzes your system files and to repair the system missing or corrupt files in Windows or Windows 8 8.1. If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected.

    If the problem persists, follow method 2

    Method 2:

    Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

    Microsoft, security scanner please follow the steps in the link provided below.

    Note: data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.   


    If the problem persists, follow method 3

    Method 3:

    I suggest you try the steps from the following link and check if it works.

    No sound in Windows.

    For the problem with the USB mouse, there could be a possibility that there is a conflict of material with the mouse.

    I suggest you to try some other USB mouse with the laptop and check if it works.

    I hope this information is useful.

    Please let us know if you need more help, we will be happy to help you.

  • Power mac g4 does not recognize the DVD/CD drive.  It has worked very well in Leapard

    I just newly installed Tiger on my PowerMac G4, and now it does not recognize the DVD/CD drive.  I did all the updates and it does not see the DVD in the DVD drive.  It works perfectly before a new clean install DVD of the Tiger.

    What is your indication that the DVD is not recognized?

    Run the utility disc with the disc in the optical drive.  The drive will appear in the sidebar of disk utility?

    I did all the updates and it does not see the DVD in the DVD drive.

    If you put another type of disc in the optical drive, as a music CD, it is recognized?

  • DreamColor LP2480zx does not recognize the USB for calibration


    I have a DreamColor LP2480zx, which does not recognize the USB connection to the computer during calibration.  I have my eye HP connected through this monitor, so I know the connection and the cable is good and mouse, keyboard.  My setup is like this:

    Reference Dell 690 running 64 bit + Windows XP

    DreamColor LP2480zx

    Apple Cinema Display 23 "

    I bought the DreamColor used, and in all other respects, it seems to work very well.  The original owner didn't have it calibrated within a certain time, but said that having had no problem with the previous calibration.  I installed the last APS (version 2.0) and updated to the latest firmware.  These updates produces no change in recognition USB problem.

    The interesting thing is, I was able to calibrate the Apple Cinema Display, using the same configuration of connection (mouse, keyboard, and HP eye connected to the computer via the LP2480zx) APS was able to see the USB connection and this very well calibrated monitor.

    I had trouble with this problem for a few days.  I've looked around quite a bit online and found a few others who have this same problem, but I did not yet find someone who can point out a solution.  If anyone has had this same problem, or has heard of results that correct it, please let me know, because it's very frustrating.

    Thanks for any help


    An update to my previous post, I realized a work around for this problem.

    Apparently, this problem has to do with the Dreamcolor screen and/or software APS do not like working with 64 bit systems.  I'm not saying that it is always the case, but I saw the other posts on this problem on 64-bit systems, and I spoke with two other people personally who told me that they also had the same problem, try to calibrate its Dreamcolor monitor when it was attached to a 64-bit system.  HP does not seem to be concerned about this problem, because they do not even recognize its existence, but since I'm far from being the first to report this problem, he's obviously not a one-time problem.

    My solution was this: I had connect the monitor to a regular running XP 32 bit system.  After I did, I could re - calibrate the monitor without the problem of USB connection.  This isn't a very good solution because not everyone has access to several machines, running different operating systems.  But it's a work around, and it worked for me.

    Hope this helps other people who have this same problem with their Dreamcolor monitors hooked to their 64-bit systems.


    PS- I posted this as resolved, only because I was able to calibrate my monitor.  It's not really solved the problem, but it gets the monitor working again.  Maybe HP will address this problem in the future, but I'm not holding my breath.

  • Satellite A200-1AE does not recognize the USB 2.0 flash drive

    I have a problem because my satellite A200-1AE with Microsoft Vista does not recognize the USB 2.0 flash drive. He asks me a program/software!
    The same USB works without problem on other computers with vista!

    Someone knows what to do?


    First of all, you must disconnect all USB devices and must remove the USB ports and controllers in the Device Manager.
    After this procedure, you must restart the laptop. After a new restart the Vista operating system should recognize the USB ports and should reinstall USB drivers again.

    Then you must update the Vista to the State! All fixes and patches must be installed. Please note that you will have to visit the MS Update site for all patches

    Notes; MS has released a beta of Vista SP1. I installed it on my laptop and it has solved several problems.

    Best regards

  • Lite-On ENAU108 CD Burner IT does not recognize the USB key

    Windows Media Player does not recognize the USB drive letter

    Although the Windows Device Manager recognizes it.

    I want to add drive from the device to WMP


    1. have you made any hardware changes or software on the computer before this problem?

    2 - is the USB key in Windows Explorer?

    3. you try to transfer music files from the USB key?

    4. what version of Windows Media Player do you use?

    If you use Windows Media Player 11 & try to add media files in Windows Media Player, you can follow these steps.

    a. open the Windows Media Player, click on organize > manage libraries > music.

    b. click Add and navigate to the location where the file is stored in the Windows Explorer.

    Add items to the Windows Media Player library

    Hope the helps of information.
    Please post back and we do know.

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