Win XP chkdsk /f does not work on startup

Hello

I saw this answered for Windows 7 and Vista, but not for XP, so I'll give it a go.  I'm running a Lenovo T60 with Windows XP 32-bit SP3, all the Windows updates appropriate have been implemented and Norton 360 as my antivirus and firewall software.

When I open the command prompt and type chkdsk /f r, I get "CHKDSK cannot run because the volume is in use by another process.  You want to schedule this volume to check the next time the system restarts? O/N.  Of course I type Y and press ENTER.  The command prompt tells me that the volume will be checked when I restart the system.

If I restart the system.  And CHKDSK does not work.  Can I go back to the command prompt and repeat the above procedure, with the same result.  I can never get running CHKDSK.

Previous discussions said that it had to do with running the command as an administrator.  I am the administrator.  What I am doing wrong?  How can I run CHKDSK /f/r?

Thanks for your time and your advice.

kjbgu04

Click Start > all the programs > click on Accessories

Click with the right button on command prompt and select run as:, and then select the user on
Now type your username and password and press OK

Then type chkdsk /f /r and press enter
Press y to confirm the analysis during the restart.
Then restart the PC and do not press any button or it will pop the scan.

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