Win XP crashes after the splash screen (charge PointSec)

I have a laptop lenovo t400, which has Pointsec Encryption (6.1.3), and WinXP loaded thereon.

I ran the update tool think that Vantage Lenovo that has downloaded and installed a number of updates - I didn't run it for centuries.

Now when I try to start the computer it crashes after the XP splash screen is displayed. Simply, the screen goes black.

I tried the options Mode safe (include VGA Mode and start with the last successful configuration) without success. Also, they fail to start.

The flow rate is:

Power On, screen authentication PointSec, Win XP Splash screen, and then a black screen

I got successfully into the system using UBCD4Win with pointsec plugin loaded, load a WinPE environment on a USB and allows me to access the C: drive unencrypted (as I've authenticated with Pointsec).

I'm really stuck for ideas as to the update is the cause of the problem and I'd love to hear some suggestions on how to remedy this situation.

--

Additional information:

The last lines in ntbtlog.txt is:

Not load the parallel driver live

Did not load driver bios SM service

Did not load driver SM bus service

Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS

Search:

c:\Windows\$NtServicePackUninstall$

Looks like that Service Pack 3 has been installed:

File: spuninst\spuninst, inf shows:

NtServicePackVersionText = "Service Pack 3".
NtServicePackPreviousVersionText = "Service Pack 2".

Fixed!

The problem has been updates to lenovo (probably guilty being the video driver that I presume).

Using UBCD4Win with pointsec plugin I was able

* Access to the decrypted c:

* Restored manually updates to c:\windows\system32 and c:\windows\system32\drivers

Original files have been found in places like: c:\windows\system32\reinstallbackups\008\DriverFiles

* Finally, I had to roll back updates of the register who did the updates. UBCD4Win offers a tool to do this: the registry Restore Wizard. He basically just look in c:\System Volume Information System Restore directory and lists all the Restore Points available (Fortunately the Lenovo updates mark a restore point until they run). You can also do it manually using the following instructions:

http://hypography.com/forums/tutorials-and-how-tos/17193-XP-recovery-instructions-for-UBCD4Win.html

This makes the system successfully booted.

I've most definitely will be staying clear after you press the big blue button in the future. It was a nightmare to fix.

Tags: Lenovo Products

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