Win7 stuck on checking for updates!

Always check the updates of long hours, tried to use the diagnostic tool, KB3102810 installed, updated Windows Update Agent may not work. Someone knows why this happens? And how can I solve it?

Windows 7 Professional 64 bit

Thanks in advance.

Take a look at this useful discussion article - http://answers.microsoft.com/en-us/windows/forum/windows_7-update/windows-7-update-solution/f39a65fa-9d10-42e7-9bc0-7f5096b36d0c that has helped more than a few similar problems update.

Tags: Windows

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  • Windows Update stuck at "checking for updates... "(Windows 7)

    No matter what I do, I can't get this thing to work.

    Let me start by saying, what operating system (Windows 7 Professional 6.1.7601 "Service Pack 1, Build 7601") is something that I had through my college (Dreamspark). This copy is enabled and works well so far.

    However, I tried to reinstall my Adobe applications, and he says that I can not install it because of a Windows update that I did not.

    Of course, I go to Windows Update and let it run.

    I let it run for hours, almost all night and day. It's just constantly "checking for updates... "scene and will never progress.

    I checked the newspaper and I get recurring errors with the prefix '0 x 8024... '. ».

    I did research on the error codes that are matched with the prefix said, and Microsoft took me to the "Diagnostic tool for Windows Update". I have let it run, then select it to troubleshoot Windows Update issues.

    It 'fixed' "questions," except one: "recent updates installation problems: don't not fixed."

    Large.

    I tried to run Windows Update again for a few hours, but nothing helped. He is always looking for updates even while I'm typing this.

    Can someone else offer suggestions? It's infuriating.

    Nope.

    1. to "Set Up Windows" select "Ask Me later".

    http://www.kodyaz.com/images/articles/Windows7-installation-RC/35.PNG

    2. install KB3020369.

    3. install KB3172605.

    Best regards, VZ

  • I'm stuck at "checking for Updates.

    EDIT # 2

    Thanks for the reply, I'll try it now.

    When I go to Windows Update, it starts checking and green moves in the progress bar. But it's like that. Even if I let it run for days, not a single update found.

    Final check of updates: never

    Updates have been installed: 11/06/2009 - basically a year ago

    You receive updates: for windows and other products from Microsoft Update

    I have 32 bit Windows Vista, Service Pack 2 and a good internet connection.

    EDIT # 1

    I found this thread:
    http://social.answers.Microsoft.com/forums/en-IE/vistawu/thread/3318c1fb-62e4-44F2-95ab-19ef48398091

    The person was having the same problem. I downloaded Windows Update Agent for Windows Vista (for a computer to x 86), I opened it just the way, you click on install and finish the installation process. Then I restarted the computer and tried to run updates windows again. Nothing has changed.

    How to reset the Windows Update components?
    http://support.Microsoft.com/kb/971058

    See if this corrects the problem (restart the computer after the reboot like Vista loves to restart).

    Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

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    My laptop has been slain on the verification of updates for the past three days. I stopped and restarted Update Services and he is always looking for updates. Any ideas?

    Windows 7 update problems? First read this.

    :)

  • Windows Update does not work. Stuck at "checking latest updates... »

    I use the Windows Update site to check the updates manually. But he is stuck at "checking for updates
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    How to reset the Windows Update settings?
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    I had to reinstall a pre - SP1 version of Win7 64 bit since the partition recovery on the laptop of a friend. After getting SP1 and updates associated, I ran "Check for updates" again and had a known, documented problem in the thread at the https://answers.microsoft.com/en-us/windows/forum/windows_7-update/windows-7-sp1-is-not-downloading-the-updates/b80fb3f8-39c0-4f99-9f6f-8e0464488377?tab=question&status=AllReplies#tabs. Specifically, "Check" never full.

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    Is there a work around known for the solution I try?  :)

    Have a read of this discussion (if you haven't already done so) who helped a certain number of questions of update - https://answers.microsoft.com/en-us/windows/forum/windows_7-update/windows-7-update-solution/f39a65fa-9d10-42e7-9bc0-7f5096b36d0c

    If all goes well, she can help him.

  • Windows can't check for updates, update history lists all updates but updates installed tells me that I have no updates installed.

    Hi, I use Win Vista Ultimate 32-bit sp1.  I have KIS2009, A Squared Anti Malware, MalwareBytes Anti Malware installed.  All showing my system is clean.  I ran MSRT analysis to light, and he pointed out that my system is clean also.

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    I disabled my firewall and tried again.  No luck :(

    Tried a point files, but apparently I don't have?  I should have, but there is none there.  Install Win7 RC on a different partition, would this have wiped my restore points? I remember Vista made this for XP, but assumed that this would have been resolved with Win7.

    I tried to install Win Vista sp2 but unfortunately, I installed the Russian language (don't know why I, I was annoyed a day) but the sp2 download in five languages and Russian is not one of them :(

    So I tried to do a search on it.  Came across various inscription mention deletion of registry keys.  Only problem is that I have not mentioned keys.  Some keys were supposed to be in the components of HKLM, sorry can't remember the others.

    Find this site, I tried the FIX tool, reset Windows Update.  He ran not aggressive and he made the restoration, request for permission to UAC thingy, then the progress bar moves to the right and nothing else happens.  Restarted exciting tried and the same thing happens.  Been sitting there for more than two hours and no results.

    I checked services.msc.  I have BITS began, was automatic but have updated the manual according to the instructions contained in the ' automatic updates can be turned off "at the top of the forum.  Update of Windows, The Windows event log and Software Licensing Service are all set to automatic, and running.

    Windows Update log shows the following:

    2009-06-09 19:09:25:462 1520 1318 Agent warning: has no rule Installed, updateId = {B02D2701-EFE6-4CC3-A434-FFD9B029F750}.100, hr = 80070002
    2009-06-09 19:10:34:647 1520 1318 Agent warning: is not Installable rule, updateId = {B02D2701-EFE6-4CC3-A434-FFD9B029F750}.100, hr = 80070002
    2009-06-09 19:12:56:989 1520 1318 Agent warning: has no rule Installed, updateId = {1884967F-0853-44CD-8247-4AE9E97E3803}.100, hr = 80070002
    2009-06-09 19:14:10:241 1520 1318 Agent warning: is not Installable rule, updateId = {1884967F-0853-44CD-8247-4AE9E97E3803}.100, hr = 80070002
    2009-06-09 19:16:29:371 1520 1318 Agent warning: has no rule Installed, updateId = {835AEBB1-9A4E-44CD-9415-0BF0744378D0}.100, hr = 80070002
    2009-06-09 19:17:34:769 1520 1318 Agent warning: is not Installable rule, updateId = {835AEBB1-9A4E-44CD-9415-0BF0744378D0}.100, hr = 80070002
    2009-06-09 19:19:53:027 1520 1318 Agent warning: is not Installed, updateId = {1A3A237B-486A-4965-A5D1-999416F40191} rule.102, hr = 80070002
    2009-06-09 19:21:03:898 1520 1318 Agent warning: is not Installable rule, updateId = {1A3A237B-486A-4965-A5D1-999416F40191}.102, hr = 80070002
    2009-06-09 19:23:17:820 1520 1318 Agent warning: has no rule Installed, updateId = {152709D3-D663-4C46-B8C6-31498E11692E}.103, hr = 80070002
    2009-06-09 19:24:26:158 1520 1318 Agent warning: is not Installable rule, updateId = {152709D3-D663-4C46-B8C6-31498E11692E}.103, hr = 80070002
    2009-06-09 19:26:43:400 1520 1318 Agent warning: has no rule Installed, updateId = {DA83283A-4A36-43CB-A7DD-717885E03373}.100, hr = 80070002
    2009-06-09 19:27:56:013 1520 1318 Agent warning: is not Installable rule, updateId = {DA83283A-4A36-43CB-A7DD-717885E03373}.100, hr = 80070002
    2009-06-09 19:30:11:756 1520 1318 Agent warning: has no rule Installed, updateId = {8893E665-1514-4A23-B6EB-E45376B12610}.101, hr = 80070002
    2009-06-09 19:31:14:801 1520 1318 Agent warning: is not Installable rule, updateId = {8893E665-1514-4A23-B6EB-E45376B12610}.101, hr = 80070002
    2009-06-09 19:33:33:793 1520 1318 Agent warning: has no rule Installed, updateId = {C0A06671-C3EC-4A02-B22C-9395A802548A}.100, hr = 80070002
    2009-06-09 19:34:40:576 1520 1318 Agent warning: is not Installable rule, updateId = {C0A06671-C3EC-4A02-B22C-9395A802548A}.100, hr = 80070002
    2009-06-09 19:36:52:233 1520 1318 Agent warning: has no rule Installed, updateId = {462BC0AA-53AB-4DE0-AA12-6A6BA13F946C}.100, hr = 80070002
    2009-06-09 19:37:58:933 1520 1318 Agent warning: is not Installable rule, updateId = {462BC0AA-53AB-4DE0-AA12-6A6BA13F946C}.100, hr = 80070002
    2009-06-09 19:40:04:534 1520 1318 Agent warning: has no rule Installed, updateId = {DE040314-4AF9-44A1-A08E-B36E0F350CE2}.100, hr = 80070002
    2009-06-09 19:41:09:853 1520 1318 Agent warning: is not Installable rule, updateId = {DE040314-4AF9-44A1-A08E-B36E0F350CE2}.100, hr = 80070002
    2009-06-09 19:43:18:343 1520 1318 Agent warning: has no rule Installed, updateId = {313C8158-B0D7-41E8-A95E-06CACF808DC9}.101, hr = 80070002
    2009-06-09 19:44:22:693 1520 1318 Agent warning: is not Installable rule, updateId = {313C8158-B0D7-41E8-A95E-06CACF808DC9}.101, hr = 80070002
    2009-06-09 19:46:38:698 1520 1318 Agent warning: has no rule Installed, updateId = {736D69E8-AE0A-43F3-AB81-684A76DFCB76}.101, hr = 80070002
    2009-06-09 19:47:50:519 1520 1318 Agent warning: is not Installable rule, updateId = {736D69E8-AE0A-43F3-AB81-684A76DFCB76}.101, hr = 80070002
    2009-06-09 19:50:03:582 1520 1318 Agent warning: has no rule Installed, updateId = {936F0B44-C846-40BA-9FC9-D710759708CD}.101, hr = 80070002
    2009-06-09 19:52:01:785 1520 1318 Agent warning: is not Installed, updateId = {F200C6C7-A178-4DF7-B491-12E8D4D3AD52} rule.102, hr = 80070002
    2009-06-09 19:52:58:214 1520 1318 Agent warning: is not Installable rule, updateId = {F200C6C7-A178-4DF7-B491-12E8D4D3AD52}.102, hr = 80070002
    2009-06-09 19:54:54:313 1520 1318 Agent warning: has no rule Installed, updateId = {0CFBE648-D8B4-495E-8671-73981EA7185A}.101, hr = 80070002
    2009-06-09 19:55:54:479 1520 1318 Agent warning: is not Installable rule, updateId = {0CFBE648-D8B4-495E-8671-73981EA7185A}.101, hr = 80070002
    2009-06-09 19:57:48:021 1520 1318 Agent warning: has no rule Installed, updateId = {7E3F49B2-DE7E-4296-BA5B-F989FCD368B4}.100, hr = 80070002
    2009-06-09 19:58:47:831 1520 1318 Agent warning: is not Installable rule, updateId = {7E3F49B2-DE7E-4296-BA5B-F989FCD368B4}.100, hr = 80070002
    2009-06-09 20:00:52:678 1520 1318 Agent warning: has no rule Installed, updateId = {511942F6-A887-414F-938C-860FFDD8E0BE}.101, hr = 80070002
    2009-06-09 20:01:55:245 1520 1318 Agent warning: is not Installable rule, updateId = {511942F6-A887-414F-938C-860FFDD8E0BE}.101, hr = 80070002
    2009-06-09 20:03:53:470 1520 1318 Agent warning: has no rule Installed, updateId = {6B7CD081-8091-438F-A74E-0C7140CDF258}.101, hr = 80070002
    2009-06-09 20:04:51:247 1520 1318 Agent warning: is not Installable rule, updateId = {6B7CD081-8091-438F-A74E-0C7140CDF258}.101, hr = 80070002
    2009-06-09 20:06:49:001 1520 1318 Agent warning: has no rule Installed, updateId = {5550D892-A28D-433F-B6E0-2F1E191ABDC9}.100, hr = 80070002
    2009-06-09 20:07:50:869 1520 1318 Agent warning: is not Installable rule, updateId = {5550D892-A28D-433F-B6E0-2F1E191ABDC9}.100, hr = 80070002
    2009-06-09 20:09:47:511 1520 1318 Agent warning: has no rule Installed, updateId = {5823AA12-8424-4D21-8DAD-6DA4A75B20E7}.100, hr = 80070002
    2009-06-09 20:10:42:362 1520 1318 Agent warning: is not Installable rule, updateId = {5823AA12-8424-4D21-8DAD-6DA4A75B20E7}.100, hr = 80070002
    2009-06-09 20:12:41:491 1520 1318 Agent warning: has no rule Installed, updateId = {658F3DA6-E37A-4678-984A-6965D84928F6}.100, hr = 80070002
    2009-06-09 20:13:44:961 1520 1318 Agent warning: is not Installable rule, updateId = {658F3DA6-E37A-4678-984A-6965D84928F6}.100, hr = 80070002
    2009-06-09 20:15:43:481 1520 1318 Agent warning: has no rule Installed, updateId = {74B4A904-58C1-423C-B12F-F6C8499BB431}.100, hr = 80070002
    2009-06-09 20:16:42:445 1520 1318 Agent warning: is not Installable rule, updateId = {74B4A904-58C1-423C-B12F-F6C8499BB431}.100, hr = 80070002
    2009-06-09 20:18:41:246 1520 1318 Agent warning: has no rule Installed, updateId = {A88F5458-4936-4859-B60D-97E42F169964}.100, hr = 80070002
    2009-06-09 20:19:40:228 1520 1318 Agent warning: is not Installable rule, updateId = {A88F5458-4936-4859-B60D-97E42F169964}.100, hr = 80070002
    2009-06-09 20:21:33:489 1520 1318 Agent warning: has no rule Installed, updateId = {D760D61F-1684-4B14-A93F-DC76B285E90F}.101, hr = 80070002
    2009-06-09 20:22:32:517 1520 1318 Agent warning: is not Installable rule, updateId = {D760D61F-1684-4B14-A93F-DC76B285E90F}.101, hr = 80070002
    2009-06-09 20:24:32:922 1520 1318 Agent warning: is not Installed, updateId = {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B} rule.102, hr = 80070002
    2009-06-09 20:25:34:578 1520 1318 Agent warning: is not Installable rule, updateId = {7B09DEC4-4EEB-4778-A9B8-695B1FDD8D5B}.102, hr = 80070002
    2009-06-09 20:27:42:707 1520 1318 Agent warning: has no rule Installed, updateId = {B034622F-57C7-42C9-A7FB-ED3037128B14}.101, hr = 80070002
    2009-06-09 20:28:38:864 1520 1318 Agent warning: is not Installable rule, updateId = {B034622F-57C7-42C9-A7FB-ED3037128B14}.101, hr = 80070002
    2009-06-09 1520 173 20:30:15:301 c to THE trigger to THE detection via API DetectNow
    2009-06-09 1520 173 c. 20:30:15:301 to THE will make the current sensing end detection
    2009-06-09 20:30:44:091 1520 1318 Agent warning: has no rule Installed, updateId = {08E30185-E7CE-4D1B-950C-F8A8A405B0F3}.101, hr = 80070002
    2009-06-09 20:31:41:476 1520 1318 Agent warning: is not Installable rule, updateId = {08E30185-E7CE-4D1B-950C-F8A8A405B0F3}.101, hr = 80070002
    2009-06-09 20:33:41:376 1520 1318 Agent warning: has no rule Installed, updateId = {3EDF9508-B8FE-4ACD-9B59-135D503F2B85}.100, hr = 80070002
    2009-06-09 20:34:36:095 1520 1318 Agent warning: is not Installable rule, updateId = {3EDF9508-B8FE-4ACD-9B59-135D503F2B85}.100, hr = 80070002
    2009-06-09 20:36:38:753 1520 1318 Agent warning: has no rule Installed, updateId = {CD5D1875-5AB6-4437-83A3-E74BEFED8256}.104, hr = 80070002
    2009-06-09 20:37:40:916 1520 1318 Agent warning: is not Installable rule, updateId = {CD5D1875-5AB6-4437-83A3-E74BEFED8256}.104, hr = 80070002
    2009-06-09 20:39:41:279 1520 1318 Agent warning: has no rule Installed, updateId = {2C5B37D4-6912-4D00-B005-ECE69EA8F5BF}.101, hr = 80070002
    2009-06-09 20:40:40:934 1520 1318 Agent warning: is not Installable rule, updateId = {2C5B37D4-6912-4D00-B005-ECE69EA8F5BF}.101, hr = 80070002

    Don't understand any of this.

    Any notice received with gratitude.

    Martin,
    Thanks for your help so far.  I hope you don't mind but today how that spending (hard day @ work) I think I'll leave the installation of repair until tomorrow.  More that likely the disc would have burst in the player, causing a sort of spike power was so my motherboard.  So I think I'll just relax tonight and I hope tomorrow is a day better.  Hope you have a good.

    See you soon

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    WindowsUpdate_8007041D OR WindowsUpdate_dt000

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    =====================================================
    [1] Control Panel | Programs and features. See installed updates (in the left menu)

  • How can you cancel the download of an update that was started by after having pressed the button "Check for Updates" in the window "On Firefox", please?

    How can you cancel the download of an update that was started by after having pressed the button "Check for Updates" in the window "On Firefox", please? If possible, please cover all platforms, Mac, Windows, Linux, although the first mentioned is what currently applies to my situation.

    Thank you.

    Such a download is usually recorded in a updates or updates folder in the program folder or the Firefox application.
    You can delete this folder to cancel the download.

    If the files have already been downloaded, then delete the files in the folder updates\0 and updates.

    Mac: /Applications/Firefox.app/updates "/path_to/Firefox.app/Updated.app"
    Linux: "/path_to/firefox/updated"
    Windows: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
    
  • I'm trying to update Firefox by clicking 'Help' but I cannot select "Check for Updates". Help!

    There are several Web sites and online services that become a problem or are unusable for me because I don't have the latest version of Firefox. But I tried to update and cannot. I go to the 'Help' drop, and the "Check For Updates" option is greyed out and unselectable. Help, please!

    If he has problems with the update or the permissions then simpler is to download the full version and trash the version currently installed to do a clean install of the new version.

    Download a new copy of the Firefox program and save the file on the desktop disk image (dmg)

    • Trash the present application Firefox to do a clean (re-) install
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    Your profile data is stored in the Firefox profile folder, so you will not lose your bookmarks and other personal data.

  • Version 3.6.23 and page tells me to update, but clicking the link provides no update options and ' check for updates ' tells me there is none

    This is the link that is provided on the help page:

    ATTENTION: Is maintained only Firefox 3.6 with security and updates of stability for a short period of time. Please upgrade to the latest version of Firefox.

    It's page, need me to, and I can't find information about how upgrade to one later version other than "check for updates" in the menu options, which does not (I'm told that there is none and that Firefox will periodically check the updates)

    http://support.Mozilla.com/en-us/KB/updating%20firefox

    The current plan is to start offering updates of Firefox 7 for current users of Firefox 3.6 within this week. For now, just 3.6 users get updates minor 3.6.x. If you want to install the latest version now, you can simply download and install from Mozilla.com.

  • Why "check for updates... "shows it that there is no update while I use Firefox 3.6.18 and latest version 5.0.1?

    First of all, I would like to state that I have hardly any technical knowledge. So forgive me if this seems like a silly question to professionals. Here are the details about this problem according to the best of my limited knowledge:

    I am currently using Mozilla Firefox 3.6.18; previously, 3.6.13. It was upgrade 3.6.9 3.6.13 after I click on Check for Updates... and he told me that this would be done when I reboot my system. When I restarted my PC, I was surprised to find that it has been downloaded version 3.6.18. I didn't know how she had progressed in the process, so I let him finish. After that, I disabled the option that allows it to download and upgrade to date on its own and turned it off. Next time when I started, it was 3.6.18, but has not been updated on its own.

    Now, I want to upgrade directly to version 5.0.1. But when I leave the option "download and install the update automatically" under Tools > Options > advanced > update, it downloads and updates the versions according to their order of liberation. So if I let it, then when I start it up the next time, he'll start download version 3.6.18 and update to it rather than to directly update 5.0.1. It will continue to do so until it reaches it. For reasons of my own, I don't like that. So I unchecked the option "Download and install the update automatically" and chose the "ask me what I want to do" option (so that it is not repeating the "download and update" process on its own whenever I start my PC). Then I went to the site of Firefox and the thought of downloading and updating to the latest version of my own. But then I was informed that if I do, I have the latest version, but I'll lose all my favorites registered unless I followed a procedure hectic in order to save and load them again after you have installed the latest version of Firefox. I won't let that happen either. So someone can get out of this situation suggests without losing my favorites?

    Almost forgot. I tried several times by going to help > Check For Updates..., but each time he returned to the same result: "there is no update. Firefox periodically checks the updates. "How is it no update is available, while the version I use is 3.6.18 and the latest version is 5.0.1? In short, Check for Updates... has not helped either. (Even though I have updated the last time, shouldn't it have updated to version 3.6.13 to 5.0.1 directly?)

    So, can anyone suggest a way in which I don't lose my favorites and would be able to upgrade to the latest version directly too? A response that would not involve the removal of the current version and install the most recent, but to update directly to it (it is fine if it needs to download) would be more welcome. I know that bookmarks can be saved in a file and everything, but I would like to know if it is possible, as has happened for my current version of the previous version. (He downloaded and updated itself on its own, disturb nothing, not even myself connected on some accounts where I stay connected.) The only problem there is that he wasn't directly updated to the latest version.)

    I hope that the above details of sense and are pretty useful for others to help me. Thank you.

    No need to transfer bookmarks and settings to the new version as a new version of Firefox will use the last profile you used unless you check otherwise. You can always save your profile in the case.

    The Firefox 5.0 would be the same.
    http://releases.Mozilla.org/pub/mozilla.org/Firefox/releases/5.0/Win32/ and you choose the language.

  • In the Tools Menu there where the message "apply downloaded update now" appears "check for updates" should be.

    No matter how many times I "apply" it goes to the same message. The message is displayed only on a user account on this particular computer, other users show the option ' check for updates '. Tried uninstalling and reinstalling several times without success. Running Vista Home Premium 64-bit

    Run the program Firefox once as an administrator (right click: run as administrator).

    If this is not possible then you must remove the update to download.

    See http://kb.mozillazine.org/Software_Update (Software Update doesn't work does not correctly)

    Delete the files in the folder updates\0 and updates:

    C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
    (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)
    
  • How to replace "apply downloaded update now" with "Check for Updates" in the menu help when the update fails because the downloaded update files are missing but the "Ready to install update" window keeps appearing?

    Question

    I have another type of problem with Firefox

    Description

    Window "Ready to Install" Firefox "Software Update" appeared. The folder "C:\Program Files\Mozilla Firefox\updates\0" contained the files update.mar, update.status and update.version. Each of the 3 files have been deleted. The next time that Firefox has been started, no update occurred because update files were missing. In the Menu bar, clicking Help showed in the menu drop-down that "apply downloaded update now" was always on the list. By clicking on "Apply downloaded update now" open "Software Update" window "Ready to install update", so that Firefox still considers that the update files exist, but they do not. In the window "Software Update", by clicking on "Restart Firefox" restart of Firefox, but once again it there's no update, and remains "apply downloaded update now" on the Help menu. How can "Apply downloaded update now" be replaced by "Check for Updates" so the update files can be downloaded?

    Version of Firefox

    3.6.3

    Operating system

    Windows XP

    User Agent

    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; RV:1.9.2.3) Gecko/20100401 Firefox/3.6.3

    Plugins installed

    • npmnqmp - 989898989877
    • NP-mswmp
    • Adobe PDF plugin for Firefox and Netscape "9.3.2.
    • Default plugin
    • Foxit Reader plugin for Firefox and Netscape
    • Shockwave Flash 10.0 r45
    • Version 1.0.3 copyright 1996-2009 The VideoLAN Teamhttp: / /www.videolan.org/

    You can manually reset the software update feature by closing Firefox and remove the file "updates" (which seems you have done) and the two files "active - update.xml" and "updates.xml" - these are in the installation (C:\Program Files\Mozilla Firefox) directory or in the profile folder (C:\Documents and Settings\nom_utilisateur\Application Data\Mozilla\Firefox\Profiles\something.default).

    If it does not, see our KB article How to resolve the failure of the update of Firefox update error message - the section of 'last resort' can be useful, or or read this article from MozillaZine KB, software update.

    Please let us know how the above work, and if we can be of further assistance.

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