WIN8 64bits - Recovery manager has stopped working error message

Hello world. Just bought a computer laptop 1310sa m6 with envy. I tried to create a rescue disk set by using the Recovery Manager. It does not start, just gives the error message "Recovery Manager has stopped working." and then informs me that windows is collecting information and inform me a solution... Being that this machine is only 2 days is a bit much that parties do not work, in my opinion, one most important parts who! Has anyone encountered this and y at - it a solution?

I tried to do a shadow with an O & O 7 disc image, works fine, but could not create a boot disk for a reason any (and Yes, I was using a 64-bit program!)

Any help and advice would be accepted with gratitude

JUST found the solution! DON'T bother with the HP Utility App Center. Go to search and type 'recover' and it will give you the option to create rescue disks... And it worked on my computer without any error message

Tags: Notebooks

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