Window remains white screen after starting windows screen. the system hangs after Mup.sys on safe mode

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  Hi erinbohn,

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  There are a variety of reasons for system restore problems

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  I don't think I have the same level of protection as I had before, but the system is faster and I think that I have an adequate level of security.  I'll leave it as it is for now.

  I don't want this post as a blow against McAfee, they are an industry leader in computer security and 'Total Protection' provided exactly that.  We have a second PC in our House... material of identical office however, but under Vista Home Premium, whereas this one is running Vista Business.  Home Premium system runs 'Total Protection' and has not experienced the same problem, as the system of the company.  What's up mind dat?  It runs more slowly, probably because of McAfee files analysis procedures.

  If Security Essentials works well in the coming months on this system, I can install it on the other system, as well as on my laptop.  In more than 10 years (from Windows 98 to Vista), we always used McAfee products and have NEVER had a viral infection.  Is it because of MCafee or our own due diligence?  Assume that this is not serious.

  Thanks again for your help.  You got me on the right track!  Best regards... TeeDubTW

• After that windows update, the system stops without warning and can not perform restore

  My computer automatically performed an update on yesterday now it pc closes down without warning system will not perform a restore to an earlier date that I get a message that an unexpected error occurred during restore. I tried two different restore points, any help is appreciated.

  Hello

  There are a variety of reasons for system restore problems

  Norton and Norton product Tamper Protection is the main

  Read about it:

  http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20101101224849EN&LN=en_US

  http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

  You can try restoring the system in safe mode

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  and malware can interfere with the restoration of the system

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• MY COMPUTER DOES NOT START, NOT EVEN WHEN YOU TRY TO PUT IT IN SAFE MODE, EVERYTHING GOES TO A BLACK SCREEN, PLEASE HELP ME!

  OK, so last night, my computer was freezing up so I held the power button down to turn off, I turned it back and he asks me if I want to start in safe or just normally.  I chose because it starts as usual, it's just sitting there, it goes through the motions as it will start but it never does, I went to sleep woke up to the top and all I have is a black screen with mouse pointer again, nothing has changed, the same things happen when I try to start it in safe mode.  I tried to get the disks it is came up with, but the computer seems to not even acknowledge that they were never inserted, I don't know what to do, can anyone help me, I'm sitting here on the laptop of my bf and I am interested in this black screen with the pointer of the mouse in the Middle, I don't know what to do...

  Hello

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
  Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
  on devices and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure)
  CTRL + ALT + DELETE and on the tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - then
  on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is reached
  by tapping F8 as you start several times.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
  That there is no information on a black screen as it is on a blue screen just adds to the
  Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
  Google to see the proposed repairs, whom some have worked however these cover a wide
  field efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you don't have the disks your
  system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (making the system restore it)
  must be bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
  (if all goes well, the data records and need to reinstall programs). Be sure to do a good backup or three.

  You can use another DVD that aren't copy protected but you you need to own
  Product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
  Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (a line type or copy and paste one line at a time and hit enter - enter a bracket)
  or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)

  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• In the start-up procedure, how can I remove "press ESC to access the Start Menu" when the machine hangs at the HP logo screen?

  Hello

  I am running 64 Win7HP on a laptop HP dv3, processor Core 2 Duo 4 GB DDR2 Ram, 320 GB HD, just as it came out of the box when purchased directly from HP replaced EXCEPT Vista OS with 64bits Win7HP.  Machine worked fine until the LAST update of Windows, where during the reboot, I got to the HP logo screen and in the lower left corner of the screen appeared the statement (for THE FIRST TIME) "Press ESC for the Start Menu."  Pressing Esc translates into another command "press Esc...".  Break. " When you press ESC, you get a black screen until the machine goes to sleep UNLESS you press Ctrl + Alt + Delete. If you press the 3 key combo, it will continue to start and brings you to the screen of your password for access and then operate nicely, until you turn off the system. So, how can I get rid of the superfluous instructions and get this thing here where he turns and goes directly to the screen of password without intermediate steps?  Restore points are long since gone for immediate access to the front last Win Update.
  The answer may be simple, but until now it has escaped my low range.  Any help is appreciated.
  Creyn1

  Hi Creyn1,

  Welcome to the community Microsoft and thanks for posting the question.

  According to the description, it looks that you are facing a problem when connecting, he would be grateful if you can answer this question in order to help you further.

  Do you receive an error message or error code?

  I suggest trying to boot in safe mode and check if it helps.

  Start your computer in safe mode: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

  If its working fine with safe mode then put the computer in a clean boot state, then check if that helps you

  Put the computer in a clean boot state and check if any third-party application is causing the problem, as the start-up boot helps eliminate software conflicts.

  How to solve the problem by running the clean boot in Windows 7: http://support.microsoft.com/kb/929135

  Note: Once you have completed troubleshooting, perform the steps in the step 3: to reset the computer as usual.

  If you have any other questions or you need Windows guru, do not hesitate to post your questions and we will be happy to help you.