Window Vista Ultimate 2007 backup files empty on the external drive.

The computer is a desktop HP running Windows Vista Ultimate 2007, 32 Bit OS, RAM 400 GB and Intel Quad CPU 2 .4GHz.

I ran Windows Vista backup for a full backup and a backup of the file.  When I look at the external disk to verify the backup files are empty.  There are two created on the external hard drive, but both files are empty.  The program indicates that the backup routine successfully on the external drive. I have not received any error message.

I use a Toshiba external drive with 500 + GB.  I have a lot of room.  I tried twice.  The first time I reformatted the external drive using Windows and revived the full backup only.  Once again the image file on the external drive shows 0 bytes, 0 files.

I wonder why the backup files are not getting moved on the external drive.

Hi BEM Consult,.

1. are you allowing Windows to choose recommended backup or you choose "Let me pick" option on the backup configuration window?

We recommend that you connect the external hard drive on another computer and check if the size of the backup file is in the list.

Check if you have selected all the items in the backup settings to create a backup file. Try to create a new backup file by selecting all items on the Backup Wizard and check the result.

See set or change automatic backup settings

Visit our Microsoft answers feedback Forum and let us know what you think.

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