"WINDOWS 10 -" HP Protect Tools Manager.
I want to upgrade to windows 10 but HP protection tools is the only question on the upgrade, he said I would need to remove it during the installation. How to do this? I'd be ale to get this app again and how?
Anyone else having this problem?
Concerning
Hello @ARCHICLAY,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.
I came across your post on the HP protect Tools Manager and wanted to help!
For starters, can you provide me with the product number of the laptop? Here is a link that you can use that will help you find your model and product number:
How can I find my model number or product number?
From my understanding, that the software is used similar to security software. So, for this purpose, if the software is running, the laptop is not able to upgrade to Windows 10. You can try to reinstall the software later. If you are not satisfied with the upgrade of Windows 10, you can use back to a previous generation option, in your control panel:
HP Notebook PC - upgrade to Windows 10
This operation takes back you to your original operating system. Remember that this option is available only for 28 days after the installation of Windows 10.
Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek. In addition, by clicking on the Thumbs up below is a great way to say thank you!
Have a great day!
Tags: Notebooks
Similar Questions
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I'm trying to update my Windows 10 computer and it says I need to remove "HP protect tools security Manager. I had to first remove the other programs, but now I can not remove the last "HP protect tools Device Access Manager" program a window pops up saying: you must be an administrator which I am on my computer. help please
Tell him that you get another account with administration full wrights
https://www.YouTube.com/watch?v=3NiTNj1pm2o
made easy and you can uninstall everything, you need to activate this account when you are finished
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Password entered with the fingerprints - HP protect tool/Password Manager
Hi all!
I use HP protect tools and Password Manager and password authentication Windows and fingerprint authentication. I have problems with fingerprint authentication.
When I try to enter the password automatically with the activation of the footprint of the password is not entered. The password is entered if I click on the Password Manager icon select fill in the data of logon and authentication with my Windows password. It never came with my fingerprint authentication (even if I get a green check mark on the icon so nect I drag my fingerprints).
I am administrator on my PC and have registered three fingers, I am trying to use for authentication. I'm really confused why Windows authentication, it works well, but the fingerprints does not have the password. I find no more errors that suggest the registration of fingerprints does not work.
I already used the password on another HP Manager but I never had this problem. The password has been entered always automatically when I spent my finger.
I use an EliteBook 8460p with Windows 7.
Looking forward to your help!
Kind regards
Pheoebe
This solved my problem!
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How can I remove HP protect Tools Security Center so that I can install Windows 7?
I was told to uninstall protect Tools Center via Add/Remove programs... However, it won't let you uninstall this program... iIran control of windows 7 before I bought it and my computer has been updated... I also have a message saying to uninstall the ATI graphics card catalyst... I could do... usually I have to reinstall after that I upgraded. I also tried to contact HP to get answers. Please answer. Thank you!
Try to use Revo Uninstaller to uninstall:
It will scan the registry and file system for all the remaining parts of the installation. You can find RevoUninstaller.com (freeware) Revo Uninstaller.
You should be able to get drivers updated for your videocard ATI http://www.hp.com or http://www.amd.com
Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP
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Uninstalling HP protect Tools Security Manager
I don't think that anyone from MS really knows how to uninstall HP protect tools. All post are just all over the place. The question is simple how to uninstall HP security protect the tools from a Windows 7 computer. HP support is no help I'm beginning to think that I'll never be able to upgrade to Win 10. Last HP computer I never buy, for many of the unwanted software installed at the factory which is almost impossible to uninstall. If someone really knows how to get this junk on my computer please help. Can you be blessed forever
Hi Hoady,
Please check with the ch if there is no registry associated with the location in the registry:
- Press the Windows key + R on the keyboard.
- Type Regedit into the run window
- Go to this site : HKEY_LOCAL_MACHINE\SOFTWARE\HP and HKEY_CURRENT_USER\SOFTWARE\HP
Reference: How to manually remove programs from the Add/Remove Programs list
If this isn't the case, please try to clean install Windows 10 as suggested by Greg Carmack.
Let us know if you need more assistance. We will be happy to help you.
____________________
Thank you best regards &,.
Isha Soni
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Protection in real time in MSE stopped working after running the utility in Windows Live OneCare cleanup tool? Error Code: 0x800705b4
Hello Wally,
Thanks for posting your query on the Microsoft Community.
The question error codes and the description that you get suggests that you are facing problem when using MSE. This problem may occur if other security software, such as antivirus, antispyware and antimalware programs, are totally or partially installed on the computer.
I suggest to change firewall security settings or disable temporary security on the system software and try using MSE and see if it makes a difference. How to temporarily disable security software, you can view the article mentioned below.
Disable the antivirus
http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.
For more details, please see the article mentioned below and see that it helps you to fix the problem.
Real-time protection lights in Microsoft Security Essentials
Hope that the information provided is useful. Let us know if you have any concerns related to Windows. We will be more than happy to help you.
Kind regards
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Failed to start Windows 7, not found Boot Manager?
I have a Sony Vaio VGN-SR26GN with Windows 7 32 bit installed.
He froze, ctrl + alt + delete does not work I turned it works but it was not able to start windows, all I ended up with is a black screen with cursor mobile, even with safe mode.
I tried recovery, known last good configuration, etc... but nothing has worked
Then I started getting the blue screen of death with the BOOT MANAGER NOT FOUND or something of the sort
I tried to use the CD to repair windows 7 but it couldn't detect any installation of windows or another partition... I tried the bootrec different commands but nothing worked
Now when I turn on the computer, it will start the Vaio repair utility, open a blue screen and nothing happens for hours.
I don't know if it is a hardware or software problem. What else can I try to do?
Thank you
Hello
References to Vista also apply to Windows 7.
It is a serious mistake and "may" not be fixable without a professional technical support
a real computer store (not the leeks and the glances at a BestBuy or other BigBox stores) or your
Support of the machine system.Sony - Contacts
http://eSupport.Sony.com/us/Perl/contact-land.plSony - drivers
http://eSupport.Sony.com/Perl/select-System.plSony - Support
http://eSupport.Sony.com/---------------------------------------------------------
This is the troubleshooting methods to try to resolve the problem:
Try the Startup Repair - (if at anytime, benefit you from some, but not full access coming to Windows
return and then try to startup repair.)How to start on the System Recovery Options in Windows 7
http://www.SevenForums.com/tutorials/668-system-recovery-options.htmlWhat are the system recovery options in Windows 7?
http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7Try the disk Options recovery or Windows 7 startup repair.
How to run a startup repair in Windows 7
http://www.SevenForums.com/tutorials/681-startup-repair.htmlRecover the Vista or Windows 7 bootloader from the DVD
http://NeoSmart.NET/wiki/display/EBCD/recovering+the+Vista+bootloader+from+the+DVDRecovering the Vista Bootloader with EasyBCD (Windows 7)
http://NeoSmart.NET/wiki/display/EBCD/recovering+the+Vista+bootloader+with+EasyBCDFix the Vista Bootloader of Windows (Windows 7)
http://NeoSmart.NET/wiki/display/EBCD/repairing+the+Windows+Vista+bootloader------------------------------------------------------------
Unable to boot into windows vista-windows boot configuration data file is missing required
information - Repair Corrupt Boot Manager (Windows 7)
http://www.troublefixers.com/unable-to-boot-in-Windows-Vista-Windows-boot-configuration-data-file-is-missing-required-information/How to use the Bootrec.exe tool in the Windows recovery environment to troubleshoot and
problems starting in Windows Vista (Windows 7)
http://support.Microsoft.com/kb/927392How to fix "BOOTMGR is missing" in Windows Vista (Windows 7)
http://cyberst0rm.blogspot.com/2007/04/how-to-fix-Bootmgr-is-missing-in.htmlError message when you start Windows Vista: "the Windows Boot Configuration data file is.
missing required information"(Windows 7)
http://support.Microsoft.com/kb/927391Vista tip: Fix error "BOOTMGR is missing" - a quick way to (Windows 7)
http://Lifehacker.com/251733/Vista-tip--repair-Bootmgr-is-missing-errorSee this article here - to repair/rebuild the Boot (Windows 7) Bootrec.exe tool configuration data use
http://www.Vistax64.com/tutorials/163304-dual-boot-using-free-partitioning-software.html=========================================
If you do not have a Windows 7 disc, you can borrow a friends because they are not a copy
protected. The manufacturer of your system will also sell the physical DVD cheap since you already
Clean Windows. You can also do an ERD on another computer.If you need to repair disks - these help repair Windows not re-install.
How to create a Windows 7 system repair disc
http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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How to remove HP protect tools to anti-theft
I'm moving from Win7 to win 10 on my 8560w.
The preparation of Windows 10 utility says that I must remove HP Protectools.
But remove HP Protectools fails because first I remove "HP theft recovery software".
I know what actially LowJackPro (\Program Files x86\Hewlett Packard HP recovery).
But I can't understand how to remove it: there is no uninstall program in the folder of "Recovery" and
the "recovery" program does not appear in the list of control panel of programs that can be deleted.Thank you for any pointer!
I reinstalled the patch Anti Theft (computer record) and was abot to remove protection tools properly. Do not know why the 1st time I took it out, there were still some "stuff" left behind.
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I use the tools of protection on Windows XP with encrypted drive.
XP was suspended so I ran the check disk etc. - still suspended
So I edited services / system / boot.ini
I spent off too of and windows says "the system cannot log you»
How to reset access
I can't use Safe Mode because I think that its switched off the coast in protection tools
What to do / how to boot from USB to change C: unencrytpted
Hello
The reader at this point is basically a paper weight. With that you disabled, if you can not start in it at all, you won't be able to unlock. As you might be able to format it. Anyway, all that is on the disk is lost.
You can try giving support a call to see if they have suggestions for you if you wish.
Technical support of HP, 1-800-474-6836 in North America. For all other regions click here.
Thanks for posting on the HP Forums. -
4730 proBook s: HP protect tools
How to uninstall HP ProtectTools security Manager for the upgrade of Win10 of Win7?
protection tools version is 6.08.1017
Follow the steps in this thread:
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Windows Malicious Software Removal Tool vs Malwarebyte Anti-Malware
Explain the difference/other services/conflicts between Windows Malicious Software Removal Tool and Malwarebyte Anti-Malware.
I currently use Anti-Malware in conjunctgion with KIS 2012.
Hi RW,.
Not precisely. I say that the Windows Firewall is perfectly adequate, and I don't know any others that provide better protection (but others may have more options of configuration or bells and whistles, some will offer essentially equivalent protection, and some are not as good as Windows Firewall). Of course, some will say that there are some firewalls that are better than the Windows Firewall, but is no longer a subject of debate and discussion than anything I saw firmly and convincingly demonstrated. And we know that the Windows Firewall works properly with Windows and other Microsoft products and has great support. And I never heard of software conflicting with the Windows Firewall, I heard things regarding 3rd party brands - involving mainly browsers, e-mail programs and security as well as configurations of network programs (not just internet, but internal intranet, you can have in your home using cables (, wireless routers/modems, infrared devices, bluetooth, remote deskop (internal or external) devices if used parental controls, interfaces with the security at home and/or surveillance systems wireless devices such as printers or scanners or fax machines and other similar things).
Remember, without a firewall your computer give to anyone trying to access the system through any network or remote connection via the ports. There are several ports, most average users never need. The firewall blocks essentially all ports except those that are specifically excluded. That's where you come in. Each has a default list of excluded ports. You must go through this list and remove all exclusions that you know you don't need (and be sure you KNOW what you have blocked before deleting the exclusion). Each exclusion represent a hole in your security that an attacker could have access. The less the better. When I came through the list, I probably cut just a little less than 50% of registrants - but I cut some I used but rarely I would have rather the firewall blocks and make the extra effort to unblock port temporarily the few times that I need to leave open at all times. Although for Vista, this article will help you understand the basic concepts of http://windows.microsoft.com/en-US/windows-vista/Firewall-frequently-asked-questions. Attention to the last on the list because it provides links to other articles where you can get better and more information that can help you to choose and decide.
I'm not going to argue here, since you have already the product and more. This isn't what I would have chosen, but it is probably one of the best on the market suites and much, much better than some other choice, you could have done. According to me, that it will probably do the job. Quite simply, I don't know how good it is the Firewall works because I've never used this before then. It may in fact be just as good and offer more features, or may not provide the same level of protection or cause any problems or conflicts with other programs or with your network (depending on how you setup). I do not know. You bought the suite because you wanted more features than just anti-virus protection.
I think you can guess what I personally would do, but I can't advise you on what to do here - it's your software, your computer and your decision to make. Don't forget that you can always disable the firewall in KIS and activate Windows Firewall (or the reverse), once you choose. This comment in my post was directed at all the recipients and I didn't change it to you specifically - I mean not that it appear as more accurately you invites to spend now that you have already bought another product. I was trying to say to people in general, he was no need to spend money on a separate firewall when the Windows Firewall has been excellent and would do the job perfectly well. However, Windows Defender does NOT provide adequate and afflicted an antivirus program protection must be added (that may or may not turn off defender during the installation) to be sure.
In short, the decision is yours to make.
I hope this helps clarify things.
Good luck and best wishes!
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How do I optimize the performance of windows 7 with freeware tool or tool?
How do I optimize the performance of windows 7 with freeware tool or tool?
Hello
As Frederik advised, saving No. tune-up, not so-called Optimizer program, no registry cleaners should be used.
See if this helps you improve performance.
Search for malicious software with the FREE version of this program.
This is the right link to download included.
And does not accept the option "Pay for the version" trial installation
Download, install, update and scan your system with the free version of Malwarebytes AntiMalware:
http://www.Malwarebytes.org/products/malwarebytes_free
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
You can clean your hard drive using these two methods.
"Delete files using Disk Cleanup"
Using the free CCleaner program:
http://www.Piriform.com/CCleaner
In NO case use the registry cleaning Option in CCleaner
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And it is not recommended to use a register or a program of cleaning/TuneUP/utilities they can do more harm to your any good operating system that they claim to be able to do.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Make sure you have the latest updated drivers:
Access the site on your computer or equipment manufacturing > Driver and Software Support Section > search your computer or hardware model number > then your operating system > locate the correct drivers > download and install.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
What are the other steps, which does not include some of the above:
"Optimize Windows for better performance.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
It would be a good idea also run the System File Checker tool to check that everything is correct in the system files.
"How to use the System File Checker tool to fix the files on system missing or corrupted on Windows Vista or Windows 7"
http://support.Microsoft.com/kb/929833
Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:
- Open an elevated command prompt. To do this, click Start, click principally made programs, Accessories, right-click guest, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click allow.
- Type the following command and press ENTER:sfc/scannow
The sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.
See you soon.
-
With IE 9 (32-bit) on Windows 7 64 bit.
Try to download KB2661254 to run manually because it maintains is not running via Windows Update.
Antivirus is Symantec Endpoint Protection.
1 - http://www.microsoft.com/en-us/download/details.aspx?id=30491
Says 'Validation required '.
Click [continue]2 - http://www.microsoft.com/en-us/download/exe-validation.aspx?id=30491
Click [continue]
Click on [Run]
"This version of Windows Genuine Advantage Validation tool is no longer supported."3 - http://www.microsoft.com/genuine/validate/
Takes me to the "Welcome to Windows" page mentioning "because it is installed on your Windows PC is authentic."
4 - http://www.microsoft.com/genuine/diag/
All passes.
5 - http://www.microsoft.com/en-us/download/details.aspx?id=30491
Says 'Validation required '.
Click [continue]
End up back here: http://www.microsoft.com/en-us/download/exe-validation.aspx?id=30491
And the round what is left...Because step 3 says that it is authentic, I don't see why step 5 problems.
Any thoughts would be appreciated.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - MV8MH - 98QJM-24367
The Windows Product Key hash: wgci5Gdejx4esg7 ++ zTOe3LWF + 4 =.
Windows product ID: 55041-OEM-8992671-00437
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {645B1480-7350-49C9-98CE-CA7B35833D13} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120830 - 0333
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Standard 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{645B1480-7350-49C9-98CE-CA7B35833D13} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-24367 55041-OEM-8992671-00437 2 S-1-5-21-3076292609-1865698134-1640767816 LENOVO 4236P3G LENOVO 83ET52WW (1.22) 20110324000000.000000 + 0000FD23E07018400FE 0809 0409 GMT Time(GMT+00:00) Standard 1 3 LENOVO TP-83 100 100 Microsoft Office Standard 2007 12 1259F7E12D7F58C mwB0KEcVSY3sw6zRYHYZjldbOhk = 89396-710-7801462-65916 14 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7600.0000-2062009
Installation ID: 003361003211329575909704225085598266698865960365690292
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 24367
License status: licensed
Remaining Windows rearm count: 3
Time to trust: 23/10/2012 09:01:13Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current HWID of Hash: MgAAAAIAAQABAAEAAgABAAAAAgABAAEA6GH6nVXXTjRuwRzVBALeiMSW1qrigChwLnM =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC LENOVO TP-83
FACP LENOVO TP-83
HPET LENOVO TP-83
MCFG LENOVO TP-83
SLIC LENOVO TP-83
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
CO-SUBMISSION LENOVO TP-83
ASF! LENOVO-TP-83
TCPA PTL LENOVO
SSDT LENOVO TP-SSDT2
SSDT LENOVO TP-SSDT2
UEFI LENOVO TP-83
UEFI LENOVO TP-83
UEFI LENOVO TP-83The problem is that MS broke pages when they 'appointed' site for Win8 - and have yet to find how to solve this problem (or are there delay until the launch date).
It is not your computer or your problem - it is to them (and they have not yet publicly acknowledge it's a problem as far as I know!)
If all goes well, he'll be fixed one way or another this week - but don't hold your breath!
-
HP Probook s 4430: protect tools
HP support, I have recently updated HP Probook 4430 s Win8.1 / 64-bit. I could not find driver HP protect tool and access key in the list of drivers. Where can I find them if...
You are the very welcome.
Sorry, that didn't work.
The only other suggestion I can offer would be to try the W7 support page of your notebook hotkey driver...
http://h20564.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_110821_1
If you do not see one set of drivers for the operating system that you have installed on your PC support page, this means that HP does not support this operating system - which means that some of the features of will not work or work properly on this operating system.
-
HP probook 4510 s protect tools
HP protect tool 4
Hello
You can find it on the following link.
Kind regards
DP - K
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