Windows 2003 Remote Agent installation problem.

Dear team,

I am facing a problem in the installation of the agent RA in win2003.

Details:-

1 windows 2003 server r2 SP2

2. agent remotely 4.1.4.13.16

3 operating system 32 bit version

Kindly advice

Kind regards

Subash.c

Hi Philippe,.

There is a patch for version 4.1.4. 4.1.4 ACS must be installed before you install this hotfix.

Instructions on how to install the patch

========================================

1. make sure that Cisco Secure ACS Agent 4.1.4.13 is installed.

2. extract the files NTlib.dll, CSLogAgent.exe, CSAgent.exe, CSWinAgent.exe, NAS.dll, ConsoleDLL.dll, csvLog.dll, EndPoint.dll & odbcLogger.dll of Acs - 4.1.4.13.16 - RA.zip

3. stop the Cisco Secure ACS Agent service.

4 locate CiscoSecure ACS Agent\bin and save a copy of the course NTlib.dll, NAS.dll, CSAgent.exe, CSLogAgent.exe, CSWinAgent.exe & EndPoint.dll

5 copy the files NTlib.dll, CSLogAgent.exe, CSWinAgent.exe & EndPoint.dll extracted zip CiscoSecure ACS Agent\bin, NAS.dll, CSAgent.exe

6 locate CiscoSecure ACS Agent\Support and save a copy of the current ConsoleDLL.dll, csvLog.dll & odbcLogger.dll

7. ConsoleDLL.dll, csvLog.dll & odbcLogger.dll copy extract the files from the zip to CiscoSecure ACS Agent\Support

6. start the Service Agent secure Cisco.

Kind regards

~ JG

Note the useful messages

Tags: Cisco Security

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    Generated time: 27/06/2014-17:05:43

    The event string:

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    An error event occurred.  Event ID: 0 x 40000004

    Generated time: 27/06/2014-17:05:55

    The event string:

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    A warning event occurred.  Event ID: 0 x 84350444

    Generated time: 27/06/2014-17:05:58

    The event string:

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    An error event occurred.  Event ID: 0 x 40000004

    Generated time: 27/06/2014-17:05:59

    The event string:

    The Kerberos client received a KRB_AP_ERR_MODIFIED error from the server of cadpdc1$. The target name was E3514235-4B06-11D1-AB04-00C04FC2DCD2/5122bd13-c8ac-4265-a879-3a6831224994/*** Email address is removed from the privacy *. This indicates that the target server could not decrypt the ticket provided by the customer. This can occur when target server principal name (SPN) is registered on one different account that the target service uses. Ensure that the target THAT SPN is registered only on the account used by the server. This error can also occur if the password service target account is different from what is set up on the Kerberos key for this service target Distribution Center. Make sure that the service on the server and the KDC are configured to use the same password. If the server name is not complete, and the target domain (ENGINEER.COM) is different from the customer area (ENGINEER.COM), check if it is the same name of server accounts in these two areas, or use the fully qualified name to identify the server.

    An error event occurred.  Event ID: 0 x 40000004

    Generated time: 27/06/2014-17:05:59

    The event string:

    The Kerberos client received a KRB_AP_ERR_MODIFIED error from the server of cadpdc1$. The target name used was ldap/cadpdc.engineer.com. This indicates that the target server could not decrypt the ticket provided by the customer. This can occur when target server principal name (SPN) is registered on one different account that the target service uses. Ensure that the target THAT SPN is registered only on the account used by the server. This error can also occur if the password service target account is different from what is set up on the Kerberos key for this service target Distribution Center. Make sure that the service on the server and the KDC are configured to use the same password. If the server name is not complete, and the target domain (ENGINEER.COM) is different from the customer area (ENGINEER.COM), check if it is the same name of server accounts in these two areas, or use the fully qualified name to identify the server.

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    Generated time: 27/06/2014-17:05:59

    The event string:

    The request for a new account identifier pool failed. The operation will be retried until the request succeeds. The error is

    An error event occurred.  Event ID: 0 x 40000004

    Generated time: 27/06/2014-17:06:07

    The event string:

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    The event string:

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    An error event occurred.  Event ID: 0x0000041D

    Generated time: 2014/06/27 17:07:07

    The event string:

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    An error event occurred.  Event ID: 0x0000041F

    Generated time: 2014/06/27 17:11:32

    The event string:

    The processing of Group Policy failed. Windows could not resolve the computer name. This can be caused by one or more of the following:

    An error event occurred.  Event ID: 0x0000041F

    Generated time: 27/06/2014-17:16:33

    The event string:

    The processing of Group Policy failed. Windows could not resolve the computer name. This can be caused by one or more of the following:

    An error event occurred.  Event ID: 0 x 40000004

    Generated time: 27/06/2014-17:16:38

    The event string:

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    An error event occurred.  Event ID: 0x0000041F

    Generated time: 2014/06/27 17:21:35

    The event string:

    The processing of Group Policy failed. Windows could not resolve the computer name. This can be caused by one or more of the following:

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    Beginning of the test: CrossRefValidation

    ......................... DomainDnsZones passed test

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    ......................... Schema passed test CheckSDRefDom

    Beginning of the test: CrossRefValidation

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    Commencement of the trial: cross-site

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    Hi Chamarasi,

    I suggest that you post the application on Microsoft TechNet forum because we have experts working on these issues. You can check the link to post the same query on TechNet:

    http://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?category=WindowsServer

    Please do not hesitate to contact us if you have other questions related to Windows.

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