Windows 7 64-bit. Cannot install itunes 9. Error... UNKNOWN

Windows 7 64-bit. Cannot install itunes 9. Error... UNKNOWN\Compenents\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\0000219F20000000000000000F01FEC

can anyone help. Cannot install itunes (in fact, that many programs seem not to install). Upgrade to Windows 7 Home Premium to Vista (big mistake!). I get the above error message. Please there is a simple solution

Thank you

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Hello kev1234567,

Thanks for posting on the Microsoft answers Forum.

I suggest that you download and install the Windows Installer Cleanup utility to here.
You can use the utility to remove installation information for programs that were installed by using Windows Installer. Remember that Windows Installer CleanUp Utility does not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall on.

Once you have opened the Windows Installer Cleanup utility, it will fill all the programs installed on your computer by Windows Installer. Select iTunes and then click on the button Delete. It deletes all corrupted files or incomplete iTunes from your computer. Then remove the Hello and QuickTime. They will be both installed with iTunes again.

NOTE: iTunes Store purchases or songs imported from CDs are saved in your my default music folder and are not deleted by removing iTunes.

Then go to Apple.com and download the latest version of iTunes and try the installation again. You should now be successful in installing iTunes.

If you're still having problems, please refer to the support of Apple records: http://support.apple.com/kb/ht1923

I hope this helps.

Sincerely,

If please reply back and let us know if this helps solve your problem or if you still need help.

Sincerely,

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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