Windows 7 64 bit Ultimate - Explorer.exe has stopped working (AppCrash)

It happens when I open the readers (problem happened in 2 of the readers). Windows exporer just stop working and restarting Explorer, but nothing worked I looked out in the net for the solution. the window displays:

Problem event name: APPCRASH

Application name: Explorer.exe

Application version: 6.1.7600.16385

Application timestamp: 4a5bc60d

Fault Module name: ArcSpl.ax

Fault Module Version: 2.4.2.45

Timestamp of Module error: 448f57ee

Exception code: c0000005

Exception offset: 0000c28a

The system version: 6.1.7600.2.0.0.256.1

Locale ID: 1033

Additional information 1: a7aa

More information 2: a7aa91f17ea749d42a4de3b390fa5b3d

More information 3:a7aa

More information 4:a7aa91f17ea749d42a4de3b390fa5b3d

Please, give suggestions so that I can fix my PC.

Error to ArcSpl.ax as the failed Module points.  This module belongs to the ArcSoft MPEG splitter program.  The module goes back to Wed Jun 14 00:27:26 2006 and is probably not compatible with Win7.
Please uninstall the ArcSoft program and see if that stops at the AppCrashes.

Tags: Windows

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