Windows 7 can not find the network

Hi guys I hope that someone can help me, I walked trough the forums but none of the above helped me. I also do not really understand some of them. But that's what happened. My internet was fine yesterday, I was watching some stuff on aliexpress when my mouse froze, I tried to restart the laptop, but nothing worked so I had to remove the battery. After that the computer took forever to turn back and when he did my computer did not find my wifi more. I ran the following anti-virus, I tried the steps in the verification of all past system. I went in Sync Center, I have trid addition in manual, I tried to search for a wifi switch (I don't think I have a) I tried to restart the pc and the internet, I tried the system restore, I don't really know what else to do. Any suggestions?

Hi Kate,.

Thanks for posting your query in Microsoft Community.

I understand that Windows 7 can't find the network and I appreciate the efforts made to try the patches. Let me ask you;

  • Restoring the system led?
  • What exactly happens when you try to connect to the Wi - Fi?

This could be due to several reasons, including any third party software conflict. Try the following methods and check.

Method 1: Start the computer in Mode safe mode with network and check if the problem persists. If the problem does not persist in SafeMode with network, put the computer in a clean boot state and check.

Step 1: Start the computer using safe mode with networking

Safe mode with networking is an option of troubleshooting for Windows that starts your computer in a limited State. Only basic files and drivers needed to run Windows are started. Safe Mode with networking appears in the corners of your monitor to identify which Windows mode you are using. You can use the internet connection in this mode.

Please refer to: , start your computer in safe mode

Step 2: Perform a clean boot in order to avoid any conflict of third party software.

To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

How to perform a clean boot in Windows

Note: see 'How do I reset the computer to start normally after a boot minimum troubleshooting' to reset the computer starts normally after troubleshooting.

Method 2: Update the network adapter

Step 1: Update the driver through Device Manager

a. click Start , type Device Manager and click on it

b. expand network adapters

c. make a right click driver, and then click Update driver software

Step 2: Install the Windows updates pending

To check the updates:

  1. Open Windows Update by clicking the Start button . In the search box, type Update, and then in the list of results, click Windows Update.

  2. In the left pane, click check for updates, and then wait while Windows searches the latest updates for your computer.

  3. If you see a message telling you that important updates are available, or you say to look at the important updates, click the message to view and select the updates to install.

  4. In the list, click the important updates for more information. Select the check boxes for the updates that you want to install and then click OK.

  5. Click install updates.

    Read and accept the terms of the license and then click Finish if the update requires it. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

Step 3: Visit the computer manufacturer's support Web site and install the latest network for Windows 8 for the same model of device drivers.

Additional information:

Wireless and wired network problems

Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

Tags: Windows

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