Windows 7 does not recognize my external hard drive Western Digital model WD2500B007-NNI. __

Does anyone know how to get the Western Digital external hard drive to work with Windows 7?  The external drive model number is WD2500B007-NNI

Hello

Do you see any yellow\red exclamation in Device Manager?

I suggest to open disk management and check that if the drive is detected there, here are the steps:

1. open computer management by clicking the Start button, click on the Control Panel, clicking system and security, clicking Administrative Tools, and then double-click computer management. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
2. in the left pane, click Disk Management.
 
If the hard drive is recognized in disk management and if there is no letter assigned drive, I suggest you make a right click on the drive and assign a drive letter and check to see if it helps:

1. click on the drive to change and then click on change drive letter and paths.
2. do one of the following:
·         To assign a drive letter if it has not already received, click Add, click the letter you want to use, and then click OK.
·         To change a drive letter, click on edit, click on assign the following drive letter, click the letter you want to use and then click OK.
·         To remove a drive letter, click on remove and then click Yes to confirm that you want to remove.

Check this link for more information:
http://Windows.Microsoft.com/en-us/Windows7/change-add-or-remove-a-drive-letter

Thanks and greetings
Umesh P - Microsoft technical support.

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Tags: Windows

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